Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more
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Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more
Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more
I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more
Company details
Information provided by various external sources
Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.
Contact info
1 London Road , HP7 0HE, Amersham, Bucks
- 01494 773155
- customerservices@foxsoutdoor.co.uk
- www.foxsoutdoor.co.uk
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My wife wore them all afternoon when they arrived, she adores them !!!
I bought these boots for my wife for the next ski season & she adores them.They were a fantastic price from Foxoutdoor !!!
Very helpful to deal with, will definitely use again
The item I ordered turned out to be faulty. Not a problem as they sent me a replacement and refunded my postage on the one I returned. Liked the way that calls were answered right away and dealt with promptly. Very nice staff.
AHEAD OF THE REST
I was looking for a tilley hat and after trawling through endless suppliers promising best prices and all sizes I cam across foxoutdoor, best price and stocking the model i wanted T4, I duly purchased and it was in my possesion as promised bo fuss or bother, the delivery service was also excellent, I requested standard and it was sent courier. I received a text message telling me not only who carrier was and the tracking number but also the time it was expected (it arrived within the half hour time slot) but also the drivers name, in all ecell
Great customer service
When I rang to find out where my order was, it came to light that I had entered the wrong street name (senior moment!). The company very kindly re-sent my order in good time so that it arrived before my son went on his trip.
They were very courteous and rang me with updates.
Excellent Service
We bought a tent package for a good price & in the colour we wanted.
After the order was placed, we were contacted & told that the colour of one part of the package was not available at that time. Having established that we did not need that item of the order for our imminent trip, it was arranged for the item to be shipped later.
Because of the 1 day delay during the resolution of this problem, our 'next day' carriage costs were refunded.
Can't say fairer than that.
Thanks Natalie!
Brilliant company, great service.
Bought a rucksack from these guys because it was the best deal on the one I wanted. Didn't even have to pay any delivery costs. They let me know when it was coming, which was far quicker than I expected.
Decided to return it and had to pay the cost of this but they refunded me without question really quickly.
Very friendly and helpful supplier. Excellent!
They were very supportive and helpful when there was a delay with the delivery (Royal Mail's fault!). I can't fault them on the excellent service and customer service they provided. Would definitely shop with them again.
Competitive prices. Excellent delivery
Found what I was looking for at a great price. The delivery was very efficient.
Excellent service
I wanted to buy new folding chairs and did my research on Google. Found the style of chair that I wanted, and the best price was from Foxsoutdoor, so I ordered two chairs. A rep from Foxs rang me the next day and said the chairs I'd ordered were slightly scuffed as they'd been the demo models in their showroom. She said they'd reduce the price even further so I went ahead with the order. The chairs arrived exactly in the time slot given by the delivery company. They are as comfortable as I'd hoped, and I'm very happy with my bargain and the service from Foxs.
Great communications and speedy delivery.
I recently purchased a snugpak sleeping bag. Telephoned and it was in stock, very helpful staff. Ordered online that same day and recieved an email stating it was despatched the same day as the order and free shipping also. Highly recommended.
Goods excellent delivery poor
The table is great and exactly what we wanted. But we paid extra to have the table delivered next day and it did not arrive. However, I emailed and Fox rang before 9 the next morning and refunded the postage and was on the case - DFD texted both days to say they were delivering but the first day as I said the table did not arrive and the second day they were still later than they had indicated in their text.
But Fox's staff helpful and you felt they were doing their best.
Fantastic
Great company. I have been singing their praises since I discovered them on google. I plan to use Foxsoutdoor again.
good value and good service
order walking socks... arrived promptly and they are great
fast efficent service
My order was delivered well packaged and on time. All i have to do now is wait for the weather to improve to try out my new camping gear. On the basis of my experience, I would recommend this online trader to anyone.
great:)
very fast shipping,and I really love sms updates about parcel,oh i think i don't have to mention great prices,thanx
Prompt delivery - good!
We haven't used the items yet but will do so on our trip to Spain. Prompt delivery so happy!
Very happy customer
The items I required were in stock and dispatched faster than expected. I got to choose my delivery slot which was useful.
Best value and good service. I'll come back!
Best value and good service. I've added fox outdoors to my favourites and I'll come back!
excellent
Ordered some items for our camping trip. The next day we received our package. Great service !
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