Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more
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Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more
Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more
I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more
Company details
Information provided by various external sources
Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.
Contact info
1 London Road , HP7 0HE, Amersham, Bucks
- 01494 773155
- customerservices@foxsoutdoor.co.uk
- www.foxsoutdoor.co.uk
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Excellent, 10/10 !!
After comparing deals online for the Karrimor Spectre 20 rucksack, Foxsoutdoor was the best deal. It was ordered on a Friday morning and delivered on Sat morning, you can't do better than that ! Their website is excellent for product details and ease of use.
Excellent Value For Money For A Quality Item
A great price on a pair of Hi-Tec boots, delivered speedily by a better than average courier.
The courier take the time to email a delivery date and a 'within an hour' time, which I was able to cancel and rearrange for a time when the recipient was in.
Why don't all delivery companies operate in this way!?
Excellent in all respects
The snow boots are very good quality and just what I need. Service and delivery was fast and efficient, however, it would be helpful if the website could include the width of the boots/shoes.
excellent!
great company. extremely helpful and efficient customer service team.
Very slick service!
Great service. Ordered three pairs of boots over two days, paid for next day delivery. Got morning text informing me of a one hour delivery window, both deliveries (one pair, then two pairs) arrived within the window. Definitely use the site again. Although not affecting the score, found the website navigation a bit clunky, jumps about too much when trying to highlight a section.
Kevin McFarlane
Fast and reliable delivery
Ordered a top from their website - I have to say that their site was easy to use site and I was happy with the delivery as it was fast and came in good condition.
Superb Service From Start To Finish
After ordering I was kept informed all the way, I was even told by email the time of delivery which was very fast. I could not fault the service and I will definitely order from foxs outdoor again. Bargain prices and unbeatable service.
Brilliant
Completing the order was quick and simple, and the delivery was really fast. It was particularly good because although I wasn't in and couldn't get anybody to sign for my delivery, they helped me out loads by leaving it in a safe place which meant I didn't then have to go and collect it at the depot or something. And the item is perfect too, and for a bargain price. Definitely support this business!
Prompt delivery good service
Lots of communication about delivery time, even to the hour on the day! Would definetely use these guys again.
brilliant!
Fantastic, super quick delivery. Really easy website to use, would definitely recommend
Fantastic
Would definitely use again.. Text confirmation and delivery time given was accurate within a given hour! Amazing service
fantastic
this is the 2nd time this year i have used foxoutdoor. found them to be cheaper and faster at delivering items than the other outlets that i have used before. will definately use foxoutdoor again.
efficient and affordable quality
the first order was my son's snow boots - a good quality and excellent value; delivery efficient and speedy.
Incomplete order
Ordered a sleeping bag. The item arrived with an incorrect, dirty compression bag! Satisfactory response pending...
A* fantastic!
bought two pairs of boots, cannot believe how quick they arrived. (just in time for the snow). Got a text message and e-mail notifying the exact hour they would be delivered in. The boots are both fantastic great price and got tried and tested in the snow. Very happy with this company
Great, Fast and efficient service
Excellent value for money, competitive pricing, delivery time great. would use again
Couldn't be better!
Great price for my snow boots which were ordered on Sunday and delivered on Tuesday. The automated email notification system went mad and sent 24 notifications however I was sent an email explanation and apology. Can’t fault Fox’s customer service. Well done!
Exceeded my expectations of online purchasing
I had been looking for some stylish and warm snow boots for ages, I found just what I was looking for at a great price, nearly half the cost I had seen everywhere else. The customer service was great too as i had ordered them too small and had to return them, the staff were extremely helpful.
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