Foxsoutdoor Reviews 

574
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more

Rated 1 out of 5 stars

Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more

Rated 1 out of 5 stars

Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more

Rated 1 out of 5 stars

I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more

Company details

  1. Camping Store

Information provided by various external sources

Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.


Contact info

1.0

Bad

TrustScore 1 out of 5

574 reviews

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1.0

All reviews

(574)

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Rated 5 out of 5 stars

Outstanding service - very rare these days!

Very impressed with the service, i ordered online late one evening, and the next day a lady left a message on my mobile to say that one of the items was not in stock, and that she would refund the amount straight away. She also gave me the option to phone her direct if i wanted to discuss anything further. I was impressed with how they kept me, the customer, informed and up to date with information straight away. I find this a rare quality that is not found in many companies these days. This is an honest and straight forward approach that i admire. The money was put straight back into my bank, no hold ups and the items came the following day. A great service, and i wish all compaies were as good as this.

February 2, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.Boots arrived next day free delivery.
We then went over to the Lakedistrict and i had dry comfortable feet on a 5hr walk through tough terrain.

February 2, 2012
Unprompted review
Rated 5 out of 5 stars

Fast service. Would definitely buy from this company again.

I ordered a Snugpak sleeping bag through another website who failed to inform me that it was out if stock, even after waiting three weeks. I then found Foxsoutdoor - the same sleeping bag was cheaper and it was delivered the next day. Great service. I highly recommend this company.

February 1, 2012
Unprompted review
Rated 5 out of 5 stars

Very Prompt

Thank you for your quick service and prompy delivery, i will be useing you again.

February 1, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent service

I received the order very quick delivery indeed. I would happily recommend this supplier.

January 31, 2012
Unprompted review
Rated 5 out of 5 stars

amazingly fast

Found this company to be the cheapest online for the article I was looking for -a lightweight sleeping bag. Placed my order mid afternoon and the bags were with me the next day! can't fault the service and would definitely use them again. thank you.

January 26, 2012
Unprompted review
Rated 5 out of 5 stars

Very good

Great price, reasonable postage and fast delivery - very good!

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

Plain Sailing

Brilliant! The website is easy to use.The transaction went through without a hitchand the item arrived very quickly, in perfect condition and is exactly as described. What more could you ask?

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent & quick communication from sales reps & fast delivery on all products, would definately buy from their website again!

January 21, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent website and delivery service

The website had a very accurate explanation of the product I bought, and a fair priced next day delivery service. I received a text in the morning stating within 1 hour what time my delivery would be made, rather than having to wait in all day. I will defiantly use this company again.

January 20, 2012
Unprompted review
Rated 5 out of 5 stars

very good service thank you

Helpful telephone assistance then bought on line, arrived the next day and was sent the one hour time slot it would arrive in by email. So all in all an excellent experience, better than most on line shopping and I am online shopping expert.

January 18, 2012
Unprompted review
Rated 1 out of 5 stars

I will never use this company again

They sent the first order without problems, but the second order they refused to send and refunded the money saying that the address has a history of being used for fraudulent transactions. So why send the first order, duh. All the e-mails they sent me have been passed on to a third party to investigate any legal ramifications of these actions.

January 17, 2012
Unprompted review
Rated 5 out of 5 stars

Outstanding service

My boots were dispatched the same day I ordered them and I received them the next day! Lots of emails to keep me updated on the progress of my order. I have recommended Foxsoutdoor to my friends and would order from them again.

January 16, 2012
Unprompted review

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