Foxsoutdoor Reviews 

574
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more

Rated 1 out of 5 stars

Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more

Rated 1 out of 5 stars

Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more

Rated 1 out of 5 stars

I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more

Company details

  1. Camping Store

Information provided by various external sources

Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.


Contact info

1.0

Bad

TrustScore 1 out of 5

574 reviews

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1.0

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(574)

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Rated 5 out of 5 stars

A Faultless Service

First i found my item to be the cheapest on this site without a large delivery charge. My order was processed and sent quickly, I was updated by email at each step to delivery. Also i was informed of the hour which to expect my delivery. Brilliant all round. Will be my first point of call for any future camping needs.

January 16, 2012
Unprompted review
Rated 5 out of 5 stars

fantastic service

Very please, was kept informed when dispatch would be and also on the morning of delivery even a time slot it would come.
Very please with the boots I brought and a great price, will defiantly be ordering again.
Thanks

January 15, 2012
Unprompted review
Rated 5 out of 5 stars

First Class Service Will Use Again

This is the first time i have used the on-line service,I have always used the shop in the past.I placed my order and received an E Mail back confirming goods were available and would be despatched next day,
I hen received another E Mail with courier information which allowed me to track my order on-line this gave me a delivery time slot which proved to be spot on well done to the courier company as this was just before Christmas and every body was extremely busy.Well done to everybody involved and thank you will definitely use service again if can not get to the shop

January 11, 2012
Unprompted review
Rated 5 out of 5 stars

Great - fast delivery - would definitely use again

First time I've used Fox Outdoor, who I hadn't come across before. They had a great deal on the boots I wanted. Really impressed. Quick delivery even though I chose the free option. Kept me informed about despatch and delivery which was good as well. Recommended, and I will definitley use again.

January 9, 2012
Unprompted review
Rated 5 out of 5 stars

Would not hesitate to shop here again

After placing my order I received a courtesy call to let me know that there was a slight difference in colour and would I like to cancel or continue with my purchase. A lot of companies would have sent the item in the hope that it would be accepted anyway. The order was also sent out very quickly and was just as described.

January 2, 2012
Unprompted review
Rated 5 out of 5 stars

Amazing Service and the communication was excellent

I deceided to order boots from Foxoutdoor as they had a special price on the boots I was after. I was wowed by the service. The transaction was smooth and I was kept in contact via text as to when I would expect delivery. Fantastic service and certainly exceeds the larger chain retail stores. I would buy from them again without hesitation.

December 29, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service in the week before Christmas

I ordered a combi-bag on 19 December and increased the basic delivery charge of £2.99 by £1 in order to get next day delivery. Within 24 hours I had received 3 emails from Fox's - one to confirm the order was being processed, one to say that irt had been despatched and the third to tell me the time of delivery (within a one-hour parameter). I then received a phone call from the delivery people to confirm the delivery time - which was duly met. The bag also met my expectations.

December 27, 2011
Unprompted review
Rated 4 out of 5 stars

good site, good price

The site was well laid out. The prices were competetive. Best of the delivery was quick, even in Xmas week with a designated one hour delivery spot.

December 27, 2011
Unprompted review
Rated 5 out of 5 stars

Quick, efficient and delivered on time

From an excellent website navigating to the required product was simple. Placing the order and payment was done with the minimum of hassle. Confirmation, delivery advice and actual delivery was spot on.Recommended to anyone who is looking for the goods supplied by the company.

December 21, 2011
Unprompted review
Rated 5 out of 5 stars

On time, decently priced

Ordered a bag - cheaper than through Amazon. Item was dispatched within minutes, and received quickly.

December 20, 2011
Unprompted review

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