Foxsoutdoor Reviews 

574
TrustScore 1 out of 5

1.0

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Rated 1 out of 5 stars

Absolutely awful company to deal with. Ordered on 9th July and was told it would be beginning of August for delivery. On 10th August the tracking showed the order in China but on the 11th it said it h... See more

Rated 1 out of 5 stars

Scammers , i’m kindly requesting anyone who read this to never order from them as they blocked me from emailing them , they cheated on me , there were no goods to deliver, waited two months for not... See more

Rated 1 out of 5 stars

Ordered over 2 months ago and nothing. I showed in the system as delivered on 25th Sep but nothing. Sent a couple of emails and no answer at all. It's a COMPLETE SCAM! DON'T ORDER ANYTHING FROM TH... See more

Rated 1 out of 5 stars

I placed an order on July 3rd. it took nearly a month for the sipping and tracking to update. then it said the items were delivered to me at 3:50 am and signed for. I never received the goods. i conta... See more

Company details

  1. Camping Store

Information provided by various external sources

Your online outdoor specialist. Fox's Outdoor offers evrything you need for camping, hiking, trekking and world travel. We specialise in travel health care, rucksacks, sleeping bags, tents and winter footwear with a large range of Apres Ski boots from October to March.


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1.0

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TrustScore 1 out of 5

574 reviews

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1.0

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(574)

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Rated 5 out of 5 stars

Good fast service, excellent price.

The rucksack I ordered for my partner was on sale at various internet sites but, Fox's offered the cheapest price. The delivery costs were incuded in that price and depite it being the standard delivery service, the item still arrived the next day.
The delivery company also kept me well infomed as to the estimated time of arrival.
Excellent

December 20, 2011
Unprompted review
Rated 5 out of 5 stars

Superb service!

I can only say good things about Foxs Outdoor. The order process was simple, the prices were very reasonable. When one of the items I ordered wasn't in in the colour I requested, I received a prompt, polite email from a member of staff asking if I wished to pick another colour or take it out of the order. The order arrived quickly and was well packaged and the items I ordered are brilliant.

Overall, a fantastic experience and I would happily shop with them again.

December 15, 2011
Unprompted review
Rated 5 out of 5 stars

Very good service.

They were very helpful when it seemed that their website had mistakenly allotted me an extra purchase that I did not order.

The item that I did order came the next day.

I would happily use them again.

December 13, 2011
Unprompted review
Rated 5 out of 5 stars

Great service!

Prompt response to enquiries and quick delivery of the ordered items

December 6, 2011
Unprompted review
Rated 1 out of 5 stars

Too complicated...

I placed a relatively large order, in view of going on a long trip. I received the confirmation email and the following day another email telling me that my order had been canceled. I called the shop to confirm my identity and that indeed i had placed an order, however the sales person kindly refused to accept my order as my IP address, during the purchase, revealed that i was in France, my card is registered to a UK address and the delivery i had chosen was at a friend's house, so a third address was also involved.
The good part comes when the following day the money was widtrawn from my account and was not returned for 3 days...
A lot of hassle for nothing.......

December 3, 2011
Unprompted review
Rated 5 out of 5 stars

Best in class for internet retailing.

I buy a lot online and this is one of the best sites for clearly saying what the stuff is, whether it's in stock, how much it costs and then getting it to you really quickly. That's all you want from an e-tailer, right?

November 28, 2011
Unprompted review
Rated 5 out of 5 stars

Top retailer

First class service, couldn't fault it.
Excellent price, and just as described.
Delivered on time
Wouldn't hesitate in recommending.
Shame all retailers don't live up to this.

November 26, 2011
Unprompted review
Rated 5 out of 5 stars

Best Price & Speedy Service

I was very pleased with the ease and speed at which my order was processed and the quick delivery time ie within 2 days of placing the order. I got a genuine reduction off the RRP and I was delighted with the product. I will certainly be shopping at Foxs Outdoor again.

November 15, 2011
Unprompted review
Rated 2 out of 5 stars

Only for local shopping - no overseas

We had 3 valid credit cards refused because their banking system rated it as high fraud. Even the local credit card and delivery address was not accepted as the online request was sent from a computer abroad .
it is nowhere mentioned on the website that the online shopping can not be done with a foreign card, nor with local credit card sending it from a computer abroad.
We spent much time on trying to get the manager on the phone as we did not receive any reply on our emails. We still are checking our accounts to make sure the money is not debited (still not marked as refunded or canceled).
Too bad as they have nice stuff.

November 15, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent service.

As a return customer I had already received a fantastic service in the past, and I was not disappointed this time round. Excellent product range, excellent prices and free delivery too.

November 12, 2011
Unprompted review
Rated 4 out of 5 stars

Good products backed up with good service

Can't wait for it to snow!

I have just bought some great snow boots online - it took a while to choose after looking at quite a lot but I eventually chose some which matched my criteria for a waterproof, warm boot fit for walking around town in snow or other icy conditions.

There was plenty of information about each type of boot although there could have been some tips regarding loose fit or tight fit - selecting sizes online with different types of boot is often difficult. The style I ordered is quite a tight fit but I suspect they will give a bit with wear.

I ordered the boots on Saturday and they arrived Monday morning after a text message telling me what time they would be here - brilliant.

November 3, 2011
Unprompted review
Rated 5 out of 5 stars

Great!

Competitive pricing and fast free delivery!

After searching online, I found that Fox's Outdoor had the items I wanted at good price. Free delivery combined with low price made me choose to buy from Fox's. I was delighted when the items arrived within 48 hours and in perfect condition.
Thank you very much. Great service!

November 2, 2011
Unprompted review

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