Fragranceexpress Reviews 

217
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Pretty fast shipping and all authentic product with great price. Definitely recommend to buy from here

Rated 5 out of 5 stars

Insanely quick shipping and delivery. ! Shocked at how budget friendly the prices are on their website. I was able to get myself, my wife, & both my daughters some of our favorite fragrances for abo... See more

Rated 5 out of 5 stars

Was good online shop experience very affordable pricing free shipping that was pretty quick too will be returning for more deals in the future .. highly recommend shopping around to few sites like fra... See more

Rated 3 out of 5 stars

I accidentally ordered a bottle of Dolce and Gabbana instead of Dolce and Gabbana Light Blue. I caught the mistake soon after ordering so tried to contact the company to make the correction but never... See more

Company details

  1. Flavours, Fragrances and Aroma Supplier
  2. Clothing Store

Information provided by various external sources

Fragrance Express has been in business over 20 years and started Internet sales in 1995. FragranceExpress.com offers a wide variety of fragrances, skin care, hair care and other health and beauty items. Our goal is to provide our shoppers with a unique and peace of mind shopping with all Genuine Brands at the lowest possible prices. We carry over 8000 health and beauty. All product sold by FragranceExpress are 100% authentic.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

217 reviews

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4.5

All reviews

(217)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast shipping and well packaged!

Placed an order for nail polish. Received it within just a couple of days (DURING the covid pandemic) and it was wrapped twice tightly in big bubble wrap to ensure the polish didn't break during transit. Thank you!! You guys are amazing, and now I have the color I wanted (at a great price) in time for my wedding day!

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

Thank You!

It’s always a pleasure doing business with Fragrance Express. I’ve been shopping with them for over 20 years, and I know that I will get a fantastic deal on my hard to find fragrances along with excellent customer service. Simply the best fragrance retailer online!

May 12, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent, all around service!!

Excellent!! Fragrance express always has the best price & quickest shipping compared to any other online shopping site. Love it and will continue to support this business.

May 8, 2020
Unprompted review
Rated 1 out of 5 stars

Bought a Thierry Mugler Angel

Bought a Thierry Mugler Angel, 3.4oz, Eau de Perfum unwittingly through Walmart's website. My wife has been using the same perfume for 10+ years and the one sent by Fragrance Express was clearly different by color and smell.
We approached Walmart with our concerns and they instructed us to contact the merchant (first time we realized it was sold by third party). Merchant sent us back to Walmart and Walmart again back to merchant. Then I spoke on the phone with merchant and he agreed to send a return label. Three days after he received the package back I asked when he will process the refund. Again he sent me back to Walmart for the refund. I asked if he informed Walmart about the receipt of the return, but merchant did not answer. At this point I am not willing to play their merry-go-round game and simply disputed the amount with my CC company.

April 9, 2020
Unprompted review
Rated 5 out of 5 stars

Love love love this company!

Love love love this company!! Great prices and delivery on time or earlier than anticipated. Absolutely a 5 star out of 5!!! Thank you for being reliable and dependable especially during this time of anything but. Sincerely, Cathy Heald

April 1, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered 2 items on website.

Ordered 2 items on website.. came within timeframe advised. one item was missing. emailed the company and corresponded with Jack who investigated and explained item was out of stock. issued a refund immediately and came back into my account within a couple of days.. I've never dealt with a company who took ownership of a problem immediately without the need for extra information... when the item comes back into stock I will 100% purchase from them. def worthy of this 5 * review!

January 14, 2020
Unprompted review

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