France.com Reviews 

53
•
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

Don’t bother with France, people are rude beyond belief , metro seriously over crowded. Food in supposed to be top quality restaurants tasteless & waiters have a real problem with British, hated my s... See more

Rated 3 out of 5 stars

France, you’re beautiful, cultured, and full of vibes but let’s be real🤷🏻‍♂️I love leaving you even more than arriving. Every café charged me like I was buying real estate, and every waiter looked a... See more

Rated 1 out of 5 stars

Absolutely no Vegan options whatsoever, the people are rude if you ask for an alternative or to not include dairy in food or drink, not just as a vegan but also my son has had a severe intolerance to... See more

Rated 2 out of 5 stars

Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place,... See more

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Company details

  1. Travel Agency
  2. also in
  3. Tour Operator

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France.com is the ultimate resource for planning your trip to France. Online since 1994. Hotels, tours and packages in France. We have the most complete line of travel services in France.


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1.7

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TrustScore 1.5 out of 5

53 reviews

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2 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointing

Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place, but extremely commercialised. Disappointing tour guide though, as English expression was limited. Neither lunch nor entrance to the monastery was included, so it worked out a quite pricey experience.

August 14, 2014
Unprompted review
France.com logo

Reply from France.com

We're sorry you did not enjoy the tour to Mont-Saint-Michel. While it is certainly a very commercialized place, it's also a sight that is really unique.

The tour you booked is really only a shuttle service to the Mont-Saint-Michel. This did not include either the entrance to the Abbey nor lunch, but this most certainly clearly displayed on the tour page. It may appear pricey, but your other choices would be to either take public transportation from Caen or Bayeux -- cheaper, but there is no English-speaking assistance whatsoever -- or rent a car -- which for one person only would have turned a lot more expensive...

Rated 1 out of 5 stars

Terrible guide

Guide was rude, arrogant, and uninformed. He said he had left school at 17, and was giving us his version of D-Day. To say it differed from reality would be a huge understatement. When asked about various monuments we encountered he said he did not know what they were. He wasn't "into" them.

August 13, 2014
Unprompted review
France.com logo

Reply from France.com

Thank you very much for sharing this information with us. We choose our partners very carefully and our standards are the highest in the industry.

We will certainly pass this review to the guide and our local partner, and we're sorry that the tour was marred by your guide's utter lack of professionalism.

Rated 3 out of 5 stars

Not as well as I hoped

Normandy is amazing. Our only problem was that the other people were Canadian so they spoke French and since our guide as French, he decided to pretty much stick with that language. They also spoke English so the French was more for the guide than for us. He was supposed to be an English speaking guide.
His knowledge of the area was okay but the other man on the trip and I were better at explaining what happened on each beach. However, I wanted to get to Normandy and made it so that was the great part.

July 31, 2014
Unprompted review
Rated 4 out of 5 stars

Great way to see the French Riviera in a Day.

This is the tour you want to take on day one of your arrival to figure out which part of cote d'azur you want to return to. It's a great way to orient yourself. Our guide wasn't quite as knowledgeble on certain historical issues and the SUV was severely uncomfortable, but all in all, it was a pretty good tour. It's basically a guided van around the coast.

July 27, 2014
Unprompted review
Rated 5 out of 5 stars

The perfect way to grasp The Dordogne

I went on line back in April to research how best to see The Dordogne
without having to navigate on our own. I feel so fortunate to have come
upon this tour and also the one we enjoyed the next day. Everything
worked and was so well planned. An important aspect were our two
guides, Anneliese and Marion. They were so enthusiastic and articulate,
open to warm conversation and lots of insight into what we were seeing.
Truly, you could not find any better way to make the acquaintance of
this history-rich area than with these tours.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great Experience

Booked a day trip to Champange. The coach was comfortable, the guide was very informative and the visits to both Moet and Mumm were fantastic. I highly recommend this tour.

July 23, 2014
Unprompted review
Rated 5 out of 5 stars

OH LA LA, VIVE LA FRANCE!

I used FRANCE.COM a couple of years ago for my dream trip to France. I was NOT disappointed!!! I worked with John, who was amazingly insightful, helpful, etc. There was only 1 disappointment, in that the cooking class we paid for was cancelled. I never followed up to seek a refund for that excursion. While there were a couple of other hiccups, it was totally on my part. This was the ABSOLUTE BEST trip I've ever taken. It met or exceeded every expectation I had. I HIGHLY recommend your company to anyone wanting tours without the limitations of tours. This was so much more personal, especially the tours we were on in Normandy. INCREDIBLE!!! If anyone is interested, I would be happy to share my itinerary with you.

July 22, 2014
Unprompted review
Rated 5 out of 5 stars

Wonderful Evening

We had a wonderful cruise on the Seine River on the Don Juan II. The sun set with beautiful colors just as we were passing the Eiffel Tower. The food and service were excellent, and the modest number of passengers made for a relaxed cruise.

July 18, 2014
Unprompted review
Rated 5 out of 5 stars

Beautiful day trip to Giverny and Auvers sur Oise!

We booked our Giverny/Auvers sur Oise trip with France.com. . Elodie at France.com was most helpful in assisting us with our booking. She answered any questions I had in a timely manner and was so very nice. The company that handled the trip was fantastic. Our tour guide, Isabelle was incredible! We had a wonderful day with her. She was so knowledgeable about Monet and Van Gogh, French history, Paris...everything! It was a very memorable day. I highly recommend this excursion. It was worth every euro!

July 18, 2014
Unprompted review
Rated 5 out of 5 stars

Was leery at first, and pleasantly surprised and satisfied in the end!

I was looking for a very specific tour since we only had a short stay in Bayeaux. I wanted a morning tour for 3-4 hours on Sunday, I found one on France.com and booked it. I wasn't sure how it was going to work, but I received confirmation that my tour was booked in 24 hours. I went on blind faith that our guide was going to pick us up on Sunday since there wasn't much information about the tour company. We were picked up on time, and our tour guide Rose was AMAZING. So knowledgeable and we would have loved to spend a full day or two with her but time did not permit. I would book again with France.com.

July 17, 2014
Unprompted review
Rated 4 out of 5 stars

Lourdes and back - very fast an very fine!

Our experience in Lourdes - getting there, there, and returning to Paris – went very smoothly. The only glitch was there was no one waiting for us when we got off the TGV in Lourdes. We spoke to a woman at the information desk in Lourdes and she got a taxi for us. The driver accepted the voucher. Everything at the hotel - room and meals - was very fine.

July 13, 2014
Unprompted review
Rated 5 out of 5 stars

WE ONLY HAD ONE DAY IN PARIS AND WE LOVED EVERY MINUTE !!!!!

Our cruise included an opportunity to spend a day in "gay Paree ". Booked and paid for a private tour with France.com several months before we left so were a little apprehensive that no one would be there the day we docked . No worries, Gwen , our awesome driver and extremely knowledgable tour guide was waiting when we disembarked. He managed to hit all of the fabulous sites we wanted to see and also enjoy an outdoor cafe "people watching ." Kudos to John who helped us plan it and Gwen who made it happen !!!!!!

July 8, 2014
Unprompted review
Rated 5 out of 5 stars

Enjoying excellence in the Alsace

Everything about our Alsace Full-Day Tour was excellent ! The weather on June 11th was perfect. Our guide, Brigitte, was friendly, knowledgeable and very professional. The 4 vignerons whose wineries we visited were justly proud of the delectable wines that they presented for tasting with detailed explanations of the reasons for the differences between their products. The natural scenery and the very attractive, well-maintained traditional villages were a delight to the eye.
My only regret was that I hadn't booked to stay longer, ... but duty called.

July 4, 2014
Unprompted review
Rated 5 out of 5 stars

This tour was fantastic!

You should really use this company! Our reservations got messed up on my end and they reached out to me to see why we did not show up for the tour. Sure enough the date requested was not correct. If they had not contacted me I would not have known until I got to France and my trip would have neen ruined! They accommodated me with a new date without any hassle. Also the tour guide and accomodation were excellent! I particularly wanted to thank their employee Elodie he saved the day!

June 29, 2014
Unprompted review
Rated 5 out of 5 stars

A day well spent!

The day tour was wonderfully executed. The guides (there were two vehicles) were friendly, humourous and informative. On top of that, they are good drivers. We have been on several day tours in France and we have also taken taxi a few times, we must say that our guides were the best drivers.

The guides were also thoughtful, towards the end of the day, we were "transferred" to another guide (whom we already met during lunch) because the other 5 people in our group needed to hastily return to Tours to catch their train. Our "transfer" was done, so that the two of us who are not in a rush could spend more time at Amboise. I think that it was an excellent arrangement and I really appreciated that!

Looking back on my 2 weeks vacation in France, that day was my favourite!
I would certainly recommend that you sign up with this company and I certainly intend to book another one of their tours when I revisit France! :)

June 28, 2014
Unprompted review
Rated 5 out of 5 stars

Outstanding- we're happy

Great agenda, great guide. Saw everything promised, and enjoyed it all. Sorry we didn't start closer and have more time at the various sites, but Caen was convenient for other activities,

June 26, 2014
Unprompted review
Rated 4 out of 5 stars

A beautiful day but disappointing in one respect.

I paid a higher amount to book this particular tour as my friend recommended the company and raved about the lunch and restaurant. When the driver was taking us to Normandy, I commented on lunch, and he said, no, lunch is on your own. I think I'm due a refund of about $100 (or more). There were many other D Day/Normandy tours to choose from, but I paid extra for this benefit and we were very disappointed. Lunch added an additional $40 to our trip!

June 24, 2014
Unprompted review
Rated 5 out of 5 stars

Our guide was a student of. World war II She was very knowledgable and respectful. Highly recommend.

A trip to Normandy was not on my list of things to do ..... But should have been. I'd seen all the movies. I thought I knew it all. But there is nothing like seeing Omaha beach in person. Our guide was a young girl who had a surprising and very in depth understanding of what happened, what we came to see, and how we would react. She told great stories, showed photos on que and kept myself (50), my wife, my 17 and 15 year old daughters, my 13 year old son and my wife's mother thoroughly entertained. By far it was everyone's best experience on this trip

June 24, 2014
Unprompted review
Rated 5 out of 5 stars

Wish he was my history teacher

Our tour of Normandy's American Sector was outstanding. Our tour guide was friendly, very knowledgeable and spoke very good English. The museums were interesting and some of the best graphics I have seen anywhere. The day long trip was a tip of the iceberg and just gave you a taste of things to see at Normandy as a 9 hour tour was just not long enough. We took another day to go back to our favorite sites to spend more time. To see the entire beaches of Normandy you need a week and tours of each section. Our guide separated fact from movie fiction and explained it very well. His maps and pictures he carried with him gave you the real story of what went wrong and how the forces, both German and American, dealt with it. He explained France's part in the invasion and it's part in the German and French Alliance. I was impressed! I just wished I had had him for a history teacher when I was in school. We ended the trip at the American Cemetery at Omaha Beach and it was sobering. We thank the people of Normandy for the humble tributes to the men who landed there 70 years ago. Your tour was the highlight of our trip!

June 24, 2014
Unprompted review

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