Don’t bother with France, people are rude beyond belief , metro seriously over crowded. Food in supposed to be top quality restaurants tasteless & waiters have a real problem with British, hated my s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
France, you’re beautiful, cultured, and full of vibes but let’s be real🤷🏻♂️I love leaving you even more than arriving. Every café charged me like I was buying real estate, and every waiter looked a... See more
Absolutely no Vegan options whatsoever, the people are rude if you ask for an alternative or to not include dairy in food or drink, not just as a vegan but also my son has had a severe intolerance to... See more
Wanted to take a trip to visit the British Sector D-day sites, but no joy, despite the efforts and helpfulness of Elodie ( thank you ). Opted instead for a trip to Mont St Michel. Spectacular place,... See more
Company replied
Company details
- Travel Agency
- also in
- Tour Operator
Information provided by various external sources
France.com is the ultimate resource for planning your trip to France. Online since 1994. Hotels, tours and packages in France. We have the most complete line of travel services in France.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Spectacular
The tour for Mont St. MIchel was outstanding. We left on time, had a great drive and arrived on time. We saw everything we wanted to see in a hassle free environment.
A once in a lifetime experience.
Thank you France.com for the opportunity for my husband and I to take a tour of the D-Day landing beaches and important sites. Our tour was the highlight of our visit and we will be talking about it and reminiscing for decades to come.
Booking was easy and hassle free
The web site is easy to understand and booking the tour was simple.
We worked with John who was very prompt, helpful and was able to put together a great segment of our trip!
We contacted France.com to help us with our extended trip to France. He was very helpful and creative to help us achieve our goals for our visit. Even when we came us with a few changes he did this easily and thoroughly. Very very professional, all that we could want in a trip planner!!
An amazing trip to Paris and Normandy
Our trip to Paris and Normany, France in July was by far beyond our expectations! Many sincere thanks to Elodie at France.com for arranging our incredible itinerary. We explained to Elodie that we wanted a very high end and private experience in Paris and Normandy for our fist time trip with our six year old daughter. Elodie arranged accommodations at the Four Seasons, Geroge V steps from the Champs élysées. The accommodations were amazing to say the least. Elodie arranged private and semi private tours of the highlights of Paris, Moulin Rouge, the Louvre, cruises on the Seine, dinner in the Effiel Tower, the Palace of Versailles, a day trip to the Loire Valley including lunch at an amazing winery and a very special private two day tour of Normandy and Mount St. Michel including an overnight stay in an incredible chateau. Many thanks to Franck our tour guide and chauffeur for a very memorable and moving experience! We can't say enough about the quality of the tours and guides and of France.com. We will be sure to use France.com for our next visit and I have highly recommend them to family and friends. We can't thank you enough Elodie!!!
A True Quality Experience!
We were 5 couples who wanted to include Normandy & Versailles on our Tauck trip to France this past June, so we found France.com and were lucky enough to speak with John. What a great guy! We explained what we wanted and he knew exactly how to help us. As it turned out, our group of 5 couples became 4 couples and John was right there understanding our circumstance and making adjustments to the cost of the tours. On the morning of our tour to Normandy we were met by our guide, Pierre, and driver, Phillippe. It was a most beautiful 3 hour drive in our mini-van from Paris to Normandy and all the while Pierre answered our questions, gave us interesting tidbits of information, and was just delightful in his enthusiasm. Normandy was, indeed, a moving experience. Seeing the beaches where the Allied Forces landed...standing in the bunkers...visiting the American Cemetery...and all the while listening to Pierre's commentary...quite unforgettable. In the end, we can't thank John enough from France.com for his patience, charm, knowledge, and support. Because of him, we will always have some very special memories. Thank you!
Fairy tale journey through Burgundy vineyards
We had a very small window between business meetings and John (France.com) organised a perfect 5 day self guided walking tour of Burgundy. It was fabulous and very much like a Hansel & Gretel adventure. Zig-sagging through vineyards, wooded forests, wheat fields, quaint villages, chateaus, across stone bridges, picking wild cherries. Summer blooms everywhere, wild poppies sprinkling the landscape.
The hotel choices were suitable and we discovered a few lovely restaurants and caves. The weather was very kind to us, warm and sunny. Catherine was lovely, arranging to meet us when we arrived in Dijon, handing over instructions and hotel vouchers. She went into detail explaining our journey and transporting our luggage. The instructions were very well laid out, however we did get a tad confused a few times and took an alternate route. Nothing to complain about though and we quickly reconnected to the original map.
Each morning we checked out of our hotel (left luggage in foyer), set about our journey and arrived at the next town where our luggage was waiting, usually in our rooms and keys were handed over without any delay.
All in all we were transported to a fairy tale experience. Perfect and will definitely do another walk in the near future. Possibly a longer journey and a little more challenging.
Many thanks to France.com , John & Catherine for putting together a seamless excursion. Catherine even organised a taxi on the final day to make our return to Paris from Dijon a relaxing experience. The taxi was comfortable, clean, and driver polite and punctual.
France.com will be the first travel company we ever contact.
The Best Visit to Normandy!
We have returned home from our trip with many good memories and our time in Normandy with Stephan, our tour guide that we booked from France.com, was definitely a highlight! Stephan was waiting for us when we got off our boat and seemed just as excited as we were to begin our tour. The van was very nice and we all had a very comfortable ride. Stephan asked us what we wanted to see and offered stories and highlights at every turn. We knew there was a lot of history to see there and Stephan helped us squeeze in everything we could. It was an especially eventful day since it was the anniversary of D-Day and so we saw soldiers dressed like the 1940s along with their jeeps, tanks, and tents. Stephan took us to several of the nearby towns and saw the churches and museums with much to offer as well as the cemetery and legendary beaches. He even took us to a little church off the beaten path (Angoville au Plain) with a unique story about two medics and the church so like them. Our kids really got a sense for what happened on D-Day from this trip and recounted many of the things we saw on our tour to friends and family.
Thank you, France.com, for providing Stephan, our excellent tour guide and making it well worth the price of the tour. Being on a cruise ship the mass tours they offer are far inferior to the one-on-one treatment we received. My Dad is planning a trip to Normandy next year and we told him to look up Stephan on France.com. And we will definitely contact you again on a return trip to France and recommend you to friends. You may use us as a reference as we are very satisfied customers.
THANK YOU FRANCE.COM
I would like to present my sincere appreciation to John Frydman of France.Com “one-thousand thank yous” for making my wife’s 70th birthday celebration trip to Paris such a momentous occasion. I sent France.Com our travel dates and my wish list of activities. The next day I received a fabulous proposal of tours and one-day excursions. On their advice, we put together the most perfect itinerary for our six-day stay in Paris. To this day, I am so very appreciative to John and France.Com for all their efforts in helping me celebrate my wife’s 70yh birthday. THANK YOU FRANCE.COM!
Roger L.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








