Your product range is excellent. The great variety of other stores that are available through you is also great. Product quality is almost always great. The pricing and offer deals are really g... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The actual app is quite easy to use and not particularly difficult to navigate. The option of changing your payment plan is good but to default the purchase to maximise the interest shouldn’t be defau... See more
Company replied
I think over all frasers is great but its frustrating that offers on Sports direct dint automatically come up on the till when you have frasers plus. You literally have to go through the website point... See more
Quick delivery of items purchased. Speedy returns on items not wanted. Very quick refunds and accounts adjusted. All in all a very efficient and smooth operation. Looking forward to continue shopping... See more
Company details
Written by the company
Frasers Plus is a credit product that lets you spread the cost of your purchases and manage payments easily through the Frasers Plus app, giving you full control whether you shop in‑store or online. You can choose to pay in full after one month interest‑free, use an interest‑free Pay in 3 instalment plan, or spread the cost over 6, 12, 24 or 36 months with a representative APR of 29.9% (variable). If you later decide you’d prefer a longer repayment period, you can also replan a purchase directly within your Frasers Plus account, giving you flexibility to adjust your payments as needed. Further details can be found on our FAQs: https://fgsupporthelp.zendesk.com/hc/en-gb
Contact info
United Kingdom
- www.frasersplus.com
3.6
Average
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 72% of negative reviews
Typically replies within 1 week
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Look no further
Fraser recently increased my credit limit, and the whole process was efficient and straightforward. The service was friendly and helpful throughout. Thank you for such a positive experience.
October 2, 2026
Unprompted review
I chose the option to decline the rise…
I chose the option to decline the rise in credit limit and you have increased it anyway and your interest rate is outrageous so i wont be using it.
October 2, 2026
Unprompted review
Reply from Frasers Plus
Hi Terri, thank you for taking the time to share your feedback. We're sorry to hear that you've been disappointed with your experience.
If you've chosen to opt out of credit limit increases, this preference should be respected. We'd like to look into what happened in your case and review your account to ensure everything has been handled correctly.
We also appreciate your comments regarding our interest rates. We understand that different credit products may not suit everyone's needs, and we're sorry to hear that Frasers Plus has not met your expectations.
Please contact our customer service team via the app or website so we can investigate this further and provide any clarification regarding your credit limit and account preferences.
Having a fantastic experience thus far
October 2, 2026
Unprompted review
Brilliant
The range of products especially over Christmas are brilliant,and at great prices.
October 2, 2026
Unprompted review
Great App
Great App. Well designed and very user friendly. Highly Recommended!
October 2, 2026
Unprompted review
The direct debit fell through and you…
The direct debit fell through and you can't pay bank transfer so you can't pay the bill? Free clothes?
October 2, 2026
Unprompted review
Reply from Frasers Plus
Hi Mark, thank you for sharing your feedback. We're sorry to hear about the difficulty you experienced when trying to make your payment.
There are a number of payment methods available on Frasers Plus, including debit card payments through the app and online account management. If a Direct Debit payment is unsuccessful, we'd encourage customers to contact our support team as soon as possible so we can help identify the cause and discuss the available payment options.
We understand how frustrating this situation must have been, and we'd like the opportunity to look into your account and provide further assistance. Please get in touch with our customer service team via the app or website so we can help.
So simple to use & very handy to spread…
So simple to use & very handy to spread the cost of order.5 🌟🌟🌟🌟🌟
October 1, 2026
Unprompted review
A very effective
A very effective, efficient and excellent customer service.
October 1, 2026
Unprompted review
I really appreciate your offer and…
I really appreciate your offer and thank you.
October 1, 2026
Unprompted review
Great customer service friendly staff
Great customer service friendly staff, easy to get to by car and bus , quality products at reasonable prices.
October 1, 2026
Unprompted review
Fraser plus
I love Fraser plus has I allows me to get bits for my son and spread the payments.
October 1, 2026
Unprompted review
I’m very happy with my experience with…
I’m very happy with my experience with Fraser Plus. They recently increased my credit limit, which has given me more flexibility with my purchases. I also really appreciate the option to spread payments over instalments, including interest-free options, as well as longer repayment periods when needed.
The flexibility and convenience have been very helpful, and overall I’m very pleased with the service. Highly recommended!
October 1, 2026
Unprompted review
My experience is always great and they…
My experience is always great and they help me, its easy, no problems with it, i would recommend it.
October 1, 2026
Unprompted review
Perfect way to shop and just up my…
Perfect way to shop and just up my credit limit 😃
October 1, 2026
Unprompted review
This is a great company to shop with.
This is a great company to shop with.
And they also take good care of their customers giving you various options to pay.
I would highly recommend Frasers to anyone.
October 1, 2026
Unprompted review
Brilliant customer benefit and…
Brilliant customer benefit and satisfaction
October 1, 2026
Unprompted review
I've been enjoying Frazers Plus from…
I've been enjoying Frazers Plus from day one, and I've been experiencing smooth transactions, and moreover my recent refund claim how it went on smooth for me. And lastly lifting me from 800 to 1800 GBP is an amazing thing to me .
October 1, 2026
Unprompted review
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