Frazier's Wine Merchants Reviews 

2,315
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

David Herring here.Should have been my billing address.My mistake. This idea of "tiny tipples"for Diana who knows her wines has been an outstanding success.Covers every present occasion and gives e... See more

Company replied

Rated 5 out of 5 stars

Ordered 6 bottles of Wolf Blass black label yesterday and they arrived less than 24hrs later. Fantastic service. Although I was concerned at first with their bank transfer policy rather than an o... See more

Rated 5 out of 5 stars

Never used Frazier’sWines before but found a red wine I’d tried and liked on their website at the best price and thought I’d give them a go. Also risked ordering a white from the same vineyard. Easy t... See more

Company replied

Rated 5 out of 5 stars

I ordered 3 dozen bottles of sparkling wine for an event and - unlike other sellers who had taken my order and failed to fulfil a week later -I was able to see the stock level online and feel confiden... See more

Company replied

Company details

  1. Wine Store

Information provided by various external sources

Fraziers Wine Merchants, an independent family Wine Merchant. Quality Wines. Great Service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,315)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality

Great quality, choice and delivery

August 31, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

Order arrived quickly

Order arrived quickly, well packed with gift boxes included. Excellent champagne at excellent price I want more with its back in stock.

August 31, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

good quality wine

good quality wine, excellent service and quick delivery as usual

August 31, 2021
Unprompted review
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

Excellent service

Excellent service. Correct produce, swiftly delivered, plenty of updates along the way. Will be using again.

August 30, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

Excellent Service

Excellent wine delivered very professionally

August 29, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

Great service

Great service, very quick, the wine was packaged very well

August 29, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 5 out of 5 stars

We are so happy we chose Frazier's

We are so happy we chose Frazier's. The wine quality is exceptional, and the prices are very competitive. It feels even better to support a local independent too.

August 26, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

Rated 1 out of 5 stars

No delivery so far!

I cannot really comment so far on Frazier's itself. The order was supposed to arrive Thursday 19 August and has still not arrived (it is now 3 pm Tuesday 24th). The delivery service is Parcel Force so this is probably more a report on them. The Parcel Force App is useless because every time I tracked the parcel (from Friday 20th) the package was still reported "19/08" "out for delivery" and "scheduled for delivery today". No further updates. I contacted Parcel Force late on 23rd (40 minute wait on phone), and the assistant informed me she would email the relevant Parcel Force Depot to get them to deliver today, Tuesday 24th. I am still waiting.....
Frazier's should perhaps consider using another delivery service!

August 24, 2021
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Reply from Frazier's Wine Merchants

Thank you for your review.

We have spoken to Parcel Force and they apologise for the service level provided in this case, as is it is not up to the normal levels of service, by way of explanation the `pingdemic` and general driver shortage are placing all services under strain.

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