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Freeads.co.uk Reviews 

11,898
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 1,564 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how simple it is to create ads, manage listings, and upload pictures or videos. People also appreciate the helpful notifications and quick sales results that make selling both pets and household items remarkably smooth. Users additionally mention the trustworthy platform and very valuable advice offered during the process. Though some customers noted challenges, mentioning difficulties with selling items or receiving meaningful inquiries from potential buyers. A few people also experienced frustrating issues with communication, persistent time-wasters, or navigating the platform when trying to successfully place their initial advertisements.

What people talk about most

User experience

Clients share positive opinions on user_experience, highlighting that the platform is very easy to use, set... See more

Website

People report positive experiences with website, describing it as an easy and brilliant platform to use for... See more

Service

Users describe positive interactions with service, highlighting that ads are easy to create and items sell... See more

Product

Reviewers highlight positive aspects of product, noting that items and pets sell quickly and ads are well... See more

Marketing

Customers had positive experiences with marketing and found it easy to advertise. People appreciate being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free. Although I wasn't able to rehome one off Freeads, I was very thankful for all the advice, and the deposit s... See more

Company replied

Rated 5 out of 5 stars

Overall a good platform to sell items. However an annoying persistent issue is with obvious scammers who target you on high value items . They’re very persistent with messages and demands for pers... See more

Company replied

Rated 5 out of 5 stars

First time I had used this service and found it easy to join and complete your advert. We had a good response and were notified immediately when there was any messages. Would recommend to anyone wit... See more

Company replied

Rated 5 out of 5 stars

This is the first time using freeads to sell pets, and i would like to say that my experience is very positive. Easy to place an add, uploading pictures/videos. And is reviewed very quickly. My li... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Freeads.co.uk is one of the UK’s most trusted and beloved websites for pet parents looking to find and responsibly rehome puppies, dogs, kittens, cats, birds, horses, ponies, and other pets. Browse trusted pet and equestrian ads from genuine breeders, rescues, and responsible owners across the UK, with thousands of pets looking for loving homes every day. Our PetSafe deposit scheme helps pet parents rehome with even more confidence by adding extra protection and trust throughout the process. Whether you are searching for a new companion or responsibly rehoming a pet, Freeads helps pet parents connect safely and confidently with genuine breeders and trusted owners nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(11,898)

1,513 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best websites

Best websites

July 30, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Hemen.

We're thrilled to hear you think Freeads Pets is one of the best websites. Feedback like this is incredibly rewarding for the whole team, and we're delighted you enjoyed your experience with us.

Thank you for choosing Freeads Pets. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

5* let me know whenever a message had…

5* let me know whenever a message had been sent got loads of enquiries from the advert sold on the second day

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic 5-star review, Susan.

We're delighted to hear you received plenty of enquiries and successfully rehomed so quickly. Selling on the second day is a brilliant result! It's also wonderful to know our message notifications kept you up to date whenever a new enquiry arrived, making it easy to stay in touch with prospective owners.

Thank you for choosing Freeads Pets. We wish you all the very best and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Easy to navigate

July 22, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your 5-star review.

We're delighted to hear you found Freeads Pets easy to navigate. We work hard to make advertising and finding pets as simple and straightforward as possible, so it's wonderful to know you enjoyed using the website.

Thank you for choosing Freeads Pets, and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, very happy to use this website again

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Tracey.

We're delighted to hear you had such a positive experience with Freeads Pets and that you'd be happy to use us again. Knowing our members would choose us for their next pet advert is one of the biggest compliments we can receive.

Thank you for choosing Freeads Pets. We look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Got notifications well.To upgrade all…

Got notifications well.To upgrade all the time was costly.
Lay out was easy to do and easy to edit.
Quite a few time wasters.

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for taking the time to leave a review.

We're pleased to hear you found Freeads Pets easy to use, that editing your advert was straightforward, and that the notifications helped you keep up with new enquiries.

We also appreciate your feedback about upgrade costs. Upgrades are entirely optional, and we regularly offer discounts and promotions to help members get even better value when they choose to boost their adverts. Feedback like yours helps us continue improving the experience for everyone.

Thank you for choosing Freeads Pets.

Rated 5 out of 5 stars

Got lots of inquiries from advert

Got lots of inquiries from advert

July 20, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your great review, Mr Jones.

We're delighted to hear your advert attracted lots of enquiries through Freeads Pets. Helping responsible owners and breeders reach genuine prospective owners is exactly what we aim to do, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for taking the time to share your feedback.

Rated 5 out of 5 stars

Birds for sale Quick and easy and advert went live…

Quick and easy and advert went live quickly will definitely use again

July 28, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Brian.

We're delighted to hear you found it quick and easy to advertise your birds on Freeads Pets, and that your advert went live promptly. It's especially rewarding to know you'll be using us again in the future.

Thank you for choosing Freeads Pets. We look forward to helping you again next time.

Rated 5 out of 5 stars

Friendly site

Friendly site, easy to navigate

July 28, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your kind review, Daren.

We're delighted to hear you found Freeads Pets friendly and easy to navigate. We work hard to make the website welcoming and straightforward to use, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for your support.

Rated 5 out of 5 stars

Sean

Everything is so smooth, and easy
to navigate.

July 27, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Sean.

We're delighted to hear you found everything on Freeads Pets smooth and easy to navigate. We work hard to make every part of the website as simple and intuitive as possible, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for taking the time to share your feedback.

Rated 5 out of 5 stars

Very Helpful and fast support team.

July 28, 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Paul.

Your kind words mean a great deal to us. Our support team works incredibly hard every day to help members, answer questions and keep Freeads Pets a safe and welcoming place for responsible pet owners, breeders and buyers. They don't often receive public recognition, so your feedback will be especially appreciated.

We're delighted to hear you found the team both helpful and quick to respond. Thank you for taking the time to recognise their efforts, and thank you for choosing Freeads Pets.

Rated 5 out of 5 stars
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your great review, Paul.

We're delighted to hear you've consistently had a positive experience with Freeads Pets. It's wonderful to know our website continues to be a great place to buy, sell and responsibly rehome pets, as well as find pet accessories and services.

Thank you for choosing Freeads Pets and for your continued support.

Rated 3 out of 5 stars

I'm of a certain age and I find it very…

I'm of a certain age and I find it very hard to find what I'm looking for and I don't know how to get my messages on the app so I'm rating 3 star's

July 26, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thanks for sharing with us and we endeavour to continue to make the site easy for all ages.

Please do contact our support team and they will assist you to help you find your ideal pet if you experience any other difficulties.

Rated 1 out of 5 stars

This is absolute the worst experience…

This is the absolute worst experience I've had posting an advert. The website use to be good. But now you post an advert and it disappeares instantly and there are no emails as to why the advert has vanish, no instruction on how to fix the issue and no help from their so-called support team. They never reply to messages... I don't know who is the scammer now. The website or the people on it. But from my experience they are all very very bad... Very bad

July 27, 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

We're sorry to read your comments. However, we're unable to verify the experience you've described as no account or advert details have been provided, despite the opportunity to do so.

We also cannot find any contact from you via our support channels, so we haven't had the opportunity to investigate or assist. Our support team responds to genuine enquiries every day and is available via both email and live chat.

If you'd like us to review your case, please reply via Trustpilot with your account details or contact our support team directly. We'll be happy to investigate any genuine issue and provide a full explanation.

Rated 5 out of 5 stars

Excellent service

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free.
Although I wasn't able to rehome one off Freeads,
I was very thankful for all the advice, and the deposit security they offer for free, they have other free services to offer.
I did pay a very small amount for year to boost my wanted advert it wasn't really neccessary only my choice.
Excellent site for Pets only rescues, rehoming, wanted, and brilliant advice to support you.

July 21, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for such a thoughtful review.

We're delighted to hear you found Freeads Pets helpful during your search for a rescue senior dog. Although you found your new companion elsewhere, it's wonderful to know you valued our free wanted adverts, advice and the security offered by our PetSafe deposit service.

It's also great to hear you chose to boost your wanted advert, even though it wasn't essential, and that you recognised the range of free features available to help responsible pet owners, breeders and adopters.

Thank you for your kind recommendation and for choosing Freeads Pets. We wish you and your rescue dog many happy years together.

Rated 4 out of 5 stars

Okay but need to wait 72 hours before…

Okay but need to wait 72 hours before non vip can text you else it would have been 5/5 but for now only 4/5 from me

July 27, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for taking the time to leave your review.

We're pleased to hear you had a positive experience overall. We appreciate your feedback regarding the waiting period for non-VIP members. Many of our lovely breeders prefer to receive enquiries from VIP members first, helping them prioritise committed buyers while still allowing everyone to get in touch.

Thank you for choosing Freeads Pets. We genuinely value your feedback and are delighted we were able to earn 4 out of 5 stars from you.

Rated 5 out of 5 stars

Good platform

I found it good 👍

July 26, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your kind review, Anna.

We're delighted to hear you had a positive experience with Freeads Pets and found the website worked well for you. It's wonderful to know you enjoyed using it.

Thank you for choosing Freeads Pets and for taking the time to share your feedback.

Rated 5 out of 5 stars

Excellent site to advertise on

Excellent site to advertise on, easy to use and answer enquiries on plus kept up to date regularly.

July 26, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Jill.

We're delighted to hear you found Freeads Pets easy to use and enjoyed how simple it was to advertise and respond to enquiries. It's also great to know you found the regular updates helpful throughout the process.

Thank you for choosing Freeads Pets and for your kind recommendation.

Rated 5 out of 5 stars

Free and easy to avert and not be…

Free and easy to avert and not be afraid of the world

July 26, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thanks for your wonderful feedback, we work hard at Freeads Pets, to ensure our wonderful members enjoy a seamless service, from joining, to posting an ad, to rehoming their beloved pets.

Thanks for trusting us to be your partner for this amazing journey.

The teams @ Freeads Pets

Rated 1 out of 5 stars

6 different dogs we tried to purchase…

6 different dogs we tried to purchase and all we’re time wasters either didn’t answer or disappeared without a trace and customer support was a waste of time . This site is a disgrace.they take your money and in return you get absolutely nothing . They should be shut down there as bad as the scammers and time wasters they support.

July 25, 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

We're sorry to read about your experience. Having reviewed our records, we're unable to find any contact from you via our support team or live chat, so we haven't had the opportunity to investigate the concerns you've raised.

Freeads Pets has no control over how quickly breeders rehome their pets or when an advert becomes unavailable after a pet has found a new home. Once a pet has been rehomed, advertisers may remove or close their advert at any time.

If you'd like us to review your experience, please contact us with your account details or reply via Trustpilot. We'll be happy to investigate any genuine concerns.

Rated 5 out of 5 stars

Great website very easy to upload pet…

Great website very easy to upload pet ads and it’s free to do so unlike other sites

July 25, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Kazz.

We're delighted to hear you found Freeads Pets so easy to use and that uploading your pet advert was quick and straightforward. It's wonderful to know you also value being able to advertise for free, making it easier for responsible owners and breeders to find loving new homes.

Thank you for choosing Freeads Pets and for taking the time to share your experience.

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