Freedom Mobiles UK Reviews 

317
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I am absolutely satisfied with the product & the service. Product description **** It would be nice to have images of the actual product, but not necessarily. Process time *****... See more

Rated 5 out of 5 stars

This is the second phone I've bought from Freedom Mobiles. All good with both so far, 1st is over a year old and still good even after sliding off my dashboard and out of car window at a roundabout an... See more

Rated 5 out of 5 stars

Pleased with purchase having previously bought a fake ipad from elsewhere i checked freedom mobile on trust pilot and bought an ipad.it arrived quickly and condition was better than I expected for a... See more

Rated 5 out of 5 stars

As many people, I'm usually awry when it comes to buy things online specially technological devices. I ordered an iPhone, which arrived quickly, had minor scratches on screen, but besides that has bee... See more

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4.8

Excellent

TrustScore 5 out of 5

317 reviews

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4.8

All reviews

(317)

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Rated 5 out of 5 stars

First class service

The first order i placed was cancelled but i had my money refunded right away. Iwas informed of cancelation by email and recommended another item which i purchased. This item was dispatched and was received the next day and in perfect working order. I was informed by email at all stages of process so first class service.

October 9, 2015
Unprompted review
Rated 5 out of 5 stars

Terrific service

I got my item the day before predicted and was informed every step of the delivery process Fantastic 👍

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Must be best trader on ebay

Best seller I have dealt with, through no fault of his own sent the wrong item , then second replacement. item also not right. On checking his stock he realized his supplier had marked up the packaging wrong Seller then went out and bought from local shop the item I had ordered and sent to me free of charge. Considering the original eBay item was only £1 this seller must be one if not the best,honest trader on eBay in fact it must have cost him to get my order correct considering he DID not ask me to send either of the wrong items sent

Well done freedom mobiles

October 7, 2015
Unprompted review
Rated 5 out of 5 stars

Good Service

No complaints, good value, B grade phone actually in much better condition than expected. Arrived in decent quality packaging in very prompt order (2 working days).

October 6, 2015
Unprompted review
Rated 5 out of 5 stars

Good service

Ordered the Samsung S6 and it quickly arrived in perfect condition with no marks. I did however return it as the colour white on webpages was more of a pinkish white. If I hadn't compared it to my old phone I probably would not have noticed and accepted it. I returned the phone and I received a quick refund with no problems. I'll probably use them again for phones for the children as they probably won't be as fussy as me.

October 5, 2015
Unprompted review
Rated 5 out of 5 stars

Courteous efficient service

I recently purchased a phone, however I hadn't read the description correctly and wanted to return it.

Freedom Mobiles accepted the return without a quibble. My return was made even easier by a pre-paid label on my invoice.

I followed the instructions and was e-mailed to let me know that my return had been received and I would be credited shortly. This was hours before the Amazon message.

Very happy with the service I received and will use this company again

October 5, 2015
Unprompted review
Rated 5 out of 5 stars

iPhone 5c

Excellent item, no marks on case or screen, super fast and free delivery, very pleased 😀

September 28, 2015
Unprompted review
Rated 4 out of 5 stars

Excellent service

The phone arrived super- fast with constant notifications of delivery progress. The phone condition matched the description but it would have been good to have a manual and charger included. Overall an excellent service!

September 28, 2015
Unprompted review
Rated 5 out of 5 stars

Purchase of Samsung Galaxy S6

I purchased this handset from Freedom Mobiles when my daughters first S6 could not be fixed.

The quality of the product (refurbished A grade) was outstanding - looked like new. Handset set up with SIM card with no problems. Very happy with speed of delivery (next day) and customer service team very helpful.

Excellent service and product.

September 24, 2015
Unprompted review
Rated 5 out of 5 stars

EXCELLENT THROUGH AND THROUGH

At first i was a bit worried weather to buy from this company as they were suspiciously cheap, but after reading several good reviews, i too kthe plunge and ordered a Samsung Galaxy S6. Initially the delivery address was accidentally put in by myself as my billing address. But after emailing Freedom Mobiles, the emailed back within 5 minutes to advise that they had updated the delivery address for me right there and then! WOW! When the phone arrived, even more WOW! It was in absolutely pristine condition and i saved a considerable amount of money over what the phone would have cost brand new, for the same thing!

September 23, 2015
Unprompted review
Rated 5 out of 5 stars

Fantastic

I ordered an ipad 2 to replace a broken one from Freedom Mobiles. The price was great and the condition of the ipad when it arrived was as stated on their website - excellent, as new. Good communication throughout the purchasing and delivery was very reassuring. I would definitely recommend this company and use them again. Thank you.

September 20, 2015
Unprompted review

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