Our service expired due to a lack of staff and resource to manage the account. We reached out to try and restore the services. Rachel helped us keep the same number, which is very helpful as we are no... See more
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Since 1996 we have led the way as a proven business telecom provider, reliably serving over 200,000 entrepreneurs and small businesses. We are dedicated to helping our customers build their professional image and connect through innovative technologies to save time and money they can devote to addressing their audience and growing their reach.
Contact info
5600 Avenida Encinas Suite 170, 92008, Carlsbad, United States
- 8004771477
- marketing@freedomvoice.com
- www.freedomvoice.com
Hasn’t replied to negative reviews
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🗽Satisfied long term Customer🥂
Liberty Refunding LLC has be totally satisfied with the customer and technical support we receive from Freedom Voice since 2018 with compliments and absolutely no complaints ...
CSR DianaJean did a Great Job…
Customer Service Rep DianaJean did a great job of working with me in an extended call, in an area where I've not customarily gotten involved with FreedomVoice.com.
My business has been using Freedomvoice…
My business has been using Freedomvoice for 14 years!
Great communication products!
THANK YOU!
Such a wonderful experience
Such a wonderful experience. I truly appreciate the kind and patient help. Thank you. 🤗
The service was prompt and polite!!
The Customer Service representative…
The Customer Service representative that I spoke to was extremely polite and helpful. She was very knowledgeable and her willingness to help complete my task was extremely appreciated.
It was great Customer Service and I…
It was great Customer Service and I will be continuing my service with this company. Thank you for taking care and guide me through this process. Great customer service again thank you.
John was my Customer Service…
John was my Customer Service Representative who is very knowledgeable, professional and kind. He quickly expedited my order with the utmost courtesy and professionalism! He made my day by being a kind, knowledgeable , professional PERSON and I want HIM to know to just keep up the good work! You never know how you made someone feel in the moment just by simply being kind, professional, knowledgeable, patient, respectful etc..! Thank you John! Blessings to you
Ken was my rep and he was very patient
Ken was my rep and he was very patient, very informative and very helpful.
They were VERY HELPFUL
They were VERY HELPFUL, EVERYTHING was explained in detail!!
Best Customer Service Experience
f you are a business owner looking for a 1-800 service, look no further than FreedomVoice. I just finished setting up my line with Rachel Libre and I am blown away. She was incredibly knowledgeable and made a complex setup feel easy. No stress, no confusion—just pure professionalism. I give her 1,000 stars! I’m launching my new company, E Blast Cleaning, and thanks to her, my 'front office' sounds like a million dollars. Ask for her by name👏☺️
Great customer care
Great customer care ! I needed to change my credit card number on file and was able to do that quickly with a very experienced representative.
This was exceptional service!
This was exceptional service, clear, professional, and satisfactory.
It's service after the sale that matters
When the customer service answered my call he was friendly and courteous. I had an unusual request and he handled it without having to transfer me from one rep to the next. My customer service rep ChristianDavid was very knowledgeable. I can say after my call I was extremely happy with customer service. I would highly recommend Freedom Voice Services.
Your service does not work
Your service does not work. I should not have to uninstall and reinstall your app just to make phone calls. Despite multiple calls to support, I am repeatedly told a supervisor will call me back that has never happened.I do not have time to wait around for callbacks that never come. This phone is critical to my work helping fire victims, and people cannot reach me because your service is unreliable.I am paying for a service I cannot use and receive nothing from. This is unacceptable.
Either fix this immediately, issue a credit/refund, or cancel my service without penalty. I expect direct contact, not another ticket that goes nowhere.
Respectful and Knowledgeable
Chaela was patient, respectful, and knowledgeable. She took her time walking me through to make sure my issue was resolved.
Exceptional Customer Service
The Agent who assisted me was very helpful and patient as I am new to this service and in how to navigate the services. He ensured what I needed during the call was complete before ending the call.
Great service
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