FreedomVoice Reviews 2,412

I have been with FreedomVoice for over 15 years. They continue to provide excellent customer support and a simple, no fuss, system for our business 800 numbers.

Just getting set up. Diane was very helpful getting a few details straightened out for a Smith operation.

Excellent service, the person who helped me was very friendly, answered all my questions, and made suggestions for new products.

The customer service interaction is is highly recommended by me. You guys are patient kind and I must say that Marcy was very professional skillful and sweet. I like her thank you.

I believe my customer service rep was Mike Valenciano and he was patient and though and so nice. Probably one of the best customer service experiences I ever had. He is a great employee.

Thank You!

The support I needed and got was fantastic. He walked me through the steps slowly and made sure it was completed before hanging up. He don’t rush through my questions and he was very understanding of my needs

Great customer service. Helpful and easy to get to.

This young lady was very through with her presentation and answered all my questions with clarity…Great Job coming from her.

I’ve been a customer almost 20 years. Easy customer service, clearly defines problem, explained steps and checked to make sure everything is working before disconnecting.

Initially I was upset I had created an account all of 30 minutes before him I was given the customer number and the telephone number that I picked at the end of the page and at the top of the note it said unfortunately they weren't able to do everything online to call this number make a long story short I guess in the process of me creating the application I did something one too many times and it kind of needed extra verification which I couldn't provide because I wasn't even sure if the account was created or not anyway by the end of the call the special created and set up my account and assured me that my number worked by giving me a test call I appreciate his patience and understanding he was very helpful and even under my stressfulness he was still very polite and professional thank you so much I believe his name was Shymir (apologize I said it wrong)

Mercy did a great job helping me get the Florida Satsang account updated. She made the process and enjoyable experience.

it was quick and easy and when I had a problem, I called back and the problem was corrected immediately.

I have been doing business with Freedom Voice for years. Their representative Diane, was able to reactivate my business phone number that had been dormant for 6 months. The process was smooth and easy and Diane made my experience with Freedom Voice even more pleasurable. Thank you.

Customer service was superb, the rep JohnAllen was so patient with me, took his time to attend to all my question.

Amazing customer service with professionalism, respect, patience and care.

John did a great job getting me setup, he waas very curtious and understanding. I'm a little worried about their reviews but John's not in control of that aspect, give the man a raise.

Excellent customer service. My representative Kent was fantastic and very helpful. Patiently, Answered all my questions.

Josh took him time with me. I previously call 3-4 in December and no one seem willing to take time when I didn't know which card I had on file. So those times I wasn't able to pay my bill. Josh was very patient and he answered all the questions I had and sent literature for me to reference. Since I had this service I only remember this happening my first day of service. I felt very comfortable with Josh because he cared.josh needs a promotion or he needs to train staff members how to interact with customers.