FreestyleXtreme USA Reviews 

693
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

These guys are pro from the moment you order untill the moment you receive your product and even beyond. You can track your order all the way which is great. Additionally they will inform you about ev... See more

Rated 5 out of 5 stars

I was skeptical about ordering something from the UK. Unsure of whether it would be shipped quickly or if it would be packaged well enough for overseas transport. My fears were put to rest when I got... See more

Rated 5 out of 5 stars

I had a few questions abought a couple pairs of boots as to how they were built (protection inserts, water proof, warranty) Dominic was my salesman if he did not know the answer called the mfg and go... See more

Rated 5 out of 5 stars

I ordered on free style extream a super dope element hoodie, it arrived type fast from the UK to Buffalo NY USA no problems. I would def order again also they sent some fresh stickers that I slapped o... See more

4.3

Excellent

TrustScore 4.5 out of 5

693 reviews

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4.3

All reviews

(693)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Shipping notifications and customer service were excellent.

I'm in the US and have only ordered from this company once.

After ordering I received several emails which kept me apprised of the package’s progress throughout it’s journey.

Unfortunately I needed to return the shoes because the mfgr’s EU-US size conversion was incorrect and they were too small.

FSE sent me a prepaid return label which made it free to send them back. I did keep another item from the order.

UPDATE:
A couple days ago (over 2 months since returning the shoes) I received a mystery package in my mailbox. Nothing on the label indicated it was from FSE, though it does say "free-goody pack."

There was no note or explanation inside either, but was obvious from the contents who it was from. I assume it’s a "thanks for ordering from us" gift.

It contained a sheet of stickers, a cardboard coaster, a pair of FSE sunglasses in a microfiber bag, a nylon FSE banner and a pack of gummy candy. Quite a haul!

I hope they don’t send this sort of swag for all orders, or regular customers will end up with a pile of stuff they don’t need and it’ll make it way to landfills.

I have no use for any of it except the 1/2 oz. of candy. I’m an older guy and don’t plaster things with stickers or hang banners. Nor do I wear cheap, plastic sunglasses, but for what they are they’re really not bad. They’re rated UV 400 and I’m sure many younger folks would find them stylish.

Nice gesture, but flawed execution and a waste of money.
But a pleasant surprise nonetheless. :-)

I wouldn’t hesitate to order from them again.
But since my bike was stolen right after ordering, I no longer have a need for any type of sporting gear or apparel.

July 27, 2018
Unprompted review
FreestyleXtreme USA logo

Reply from FreestyleXtreme USA

Hi Bob,
Thanks for your kind review & like you we wish that all brands had the same sizing but unfortunately they don't.
We were more than happy to give you a free return on the shoes as they didn't fit & when you order from us again please feel free to contact us before purchasing for any size queries you might have on a product.
Kind regards,
Karen
FreestyleXtreme

Rated 3 out of 5 stars

My snowboard boots got lost in…

My snowboard boots got lost in shipping, after contacting them about it they got on it and found the package and had it delivered. They had poor execution but good customer service. The boots were nice so I'm satisfied and they even sent me a little consolation package with some goodies as well.

July 10, 2018
Unprompted review
FreestyleXtreme USA logo

Reply from FreestyleXtreme USA

Hi Ryan, thanks for your review & so sorry the courier messed up the delivery, we no longer use that company.
Happy that you received the boots even though it was later than scheduled.
Glad the goodies were received OK :-)
Kind regards,
Karen

Rated 5 out of 5 stars

Will use again

The Oakley bag is high quality as I anticipated. And it shipped very quickly from something that came from the UK.

May 24, 2018
Unprompted review

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