First af all it's a high quality trailer, in good condition. Renting was easy and very cheap. Normally I rent a trailer from another company, and these are poor quality. So I am very happy and nex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super easy handling, super flexible, you can rent anytime according to your needs. Perfect! Just make sure that your mobile is charged. 😃
Nice app, nice trailer and nice people I spoke to on the phone when I asked for deferring my rental period with one hour. They vere not only very nice but also very efficient! No doubt I plan to us... See more
Company replied
Super easy, super quick and nice and clean trailer. Plug and drive. Will definitely use this service again.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
19K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from www.freetrailer.com
Hi Torgeir,
Thank you for your review.
We are very pleased to hear that you find our service good and that everything was easy from start to finish.
we hope to see you again soon!
Best regards,
Freetrailer
Fantastic concept and service
Fantastic concept and service. The hotline is also very helpful!
April 17, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jens,
Thank you for your review.
We are very pleased to hear that you appreciate both our concept and service, and that our support hotline was helpful when you needed support.
Best regards,
Freetrailer
It was very easy and smooth experience!
April 17, 2026
Unprompted review
Reply from www.freetrailer.com
Hi klant,
Thank you for your review.
We are very pleased to hear that you had a very easy and smooth experience using our service.
Best regards,
Freetrailer
Very easy and cheap.
April 17, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Henk,
Thank you for your review.
We are very pleased to hear that you find our service very easy and affordable.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Peter,
Thank you for your review.
We are very pleased to hear that you are happy with Freetrailer and that you enjoy using our service.
Best regards,
Freetrailer
Simple and easy
Simple, easy and effective way to rent a trailer, no hassle.
April 16, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Kjell Rune,
Thank you for your review.
We are very pleased to hear that you find our service simple, easy, and effective, and that the rental process was hassle-free for you.
Best regards,
Freetrailer
Amazing experience from start to…
Amazing experience from start to finish!
The staff were absolutely wonderful — friendly, professional, and incredibly helpful in every possible way. They went above and beyond to make sure everything was smooth and stress-free.
The vehicle was in great condition, and the whole process was easy and pleasant thanks to their positive attitude and support.
Highly recommended! I will definitely rent from them again. Thank you for the great service!
January 31, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Khirso,
Thank you for your review.
We are very pleased to hear that you had such an amazing experience from start to finish and that our service felt smooth and stress-free.
It is especially great to know that you found the process easy and that you were satisfied with the condition of the equipment.
We truly appreciate your recommendation and look forward to seeing you again in the future.
Best regards,
Freetrailer
Ok, but there is som room for improvement
5 trailers on the parking lot, but just 3 available for use. The other 2 look forgotten and neglected
January 30, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Stanislaw,
Thank you for your review.
We understand your concern, but please rest assured that the two trailers not currently available are not forgotten or neglected. They are temporarily out of service and scheduled for repair and maintenance before being put back into use.
We're glad that you had an ok experience overall. Please let us know if there's any other improvements we can make - we appreciate our customers input!
Best regards,
Freetrailer
Great day with freetrailer
Great day with freetrailer . Thanks univers
April 14, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Ulrik,
Thank you for your review.
We are very pleased to hear that you had a great experience with Freetrailer and that everything went well for you.
We hope to see you again soon!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Lone,
Thank you for your review.
We are very pleased to hear that you find our service easy to use and that you have used it before and plan to use it again.
Best regards,
Freetrailer
Renting traillor
Very effectiv to use and i was very satisfyed. Thanks to free trailler and very cheap
April 13, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Olivier,
Thank you for your review.
We are very pleased to hear that you found our service effective and easy to use, and that you are satisfied with your experience and the pricing.
Best regards,
Freetrailer
Smooth and easy but check that the nose…
Smooth and easy but check that the nose wheel screw works up and down. I just lifted it on when I picked it up but found out that when I delivered it I couldnt screw the wheel down to lift the trailer off the car hook. So I had to lift it off.
April 13, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Stein ,
Thank you for your review.
We are very pleased to hear that you found the process smooth and easy overall. At the same time, we are sorry to hear about the issue you experienced with the nose wheel screw. This is not the standard we aim for, and we appreciate you bringing it to our attention!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Khuramw,
Thank you for your review.
Great to hear that it was all easy and good! Hope to see you again soon.
Best regards,
Freetrailer
Amazing service
April 13, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Adrian,
Thank you for your review.
We are very pleased to hear that you find our service amazing and that you are satisfied with your experience.
Best regards,
Freetrailer
It was easy!
April 12, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Thomas,
Thank you for your review.
We are very pleased to hear that you found our service easy to use.
We hope to see you again soon!
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hej Allan,
Tak for din anmeldelse.
Vi er meget glade for at høre, at du har haft en fantastisk oplevelse med vores service.
Venlig hilsen,
Freetrailer
Easy and cheap
April 12, 2026
Unprompted review
Reply from www.freetrailer.com
Hi J P,
Thank you for your review.
We are very pleased to hear that you find our service easy and affordable.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Joakim,
Thank you for your review.
We are very pleased to hear that you find our service great and easy to use.
Best regards,
Freetrailer
good good good
April 12, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Vlad,
Thank you for your review.
We are very pleased to hear that you are happy with our service.
Best regards,
Freetrailer
You need your license number, it wasn't clear enough in the steps before I was standing there ready to hook the trailer.
Remember licence
April 11, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Nicholas,
Thank you for your review.
That's right, you can't drive with our trailers without your drivers licence. We assume that the person driving with our trailer, has this with them - as it is illegal to drive without one. It is clearly stated in the first steps of the pick-up process, that this needs to be entered into the app. You can always call us, if you need help.
Best regards,
Freetrailer
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