FreeWill Reviews 

4,829
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 478 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the online platform is exceptionally user-friendly and guides individuals smoothly through the entire process of drafting important legal documents. People deeply appreciate the clear instructions and straightforward approach, which makes complex estate planning completely accessible, highly customizable, and entirely stress-free. Users also highlight the valuable peace of mind that comes from completing these essential plans successfully. Many consumers note that the service provides a wonderful and reliable alternative to hiring expensive attorneys for their basic needs. Some reviewers expressed concerns regarding data handling and communication disclosures.

What people talk about most

User experience

People report positive experiences with user experience, highlighting how the platform simplifies complex... See more

Service

Reviewers mention positive feedback about service, expressing deep gratitude for an accessible and truly free... See more

Website

Reviewers highlight positive aspects of website, expressing great satisfaction with the easy-to-use platform... See more

Instructions

Customers consistently note positive experiences with instructions, highlighting clear, step-by-step guidance... See more

Product

Clients share positive opinions on product, describing it as an amazing and effective tool that covers all... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would have to pay lawyers hundreds if not thousands to get all these documents for FREE. Thank you for providing these to us. It is just unfortunate that most people do not even know that your company... See more

Rated 5 out of 5 stars

My experience with the Free Will service has been very positive especially for a person who doesn’t have the resources to pay an attorney for this very necessary service. I have a simple estate, but n... See more

Rated 5 out of 5 stars

It is extremely easy to create our wills, healthcare documents, and power of attorney. We have a simple estate and leaving everything to charity, so I am very happy that this is supported by the char... See more

Rated 5 out of 5 stars

How easy was that? I searched through several will building services that cost as much as $249 (lowest was $39). I also looked into state resources for help, and then I stumbled on Freewill.com. It wa... See more


Company details

  1. Legal Services

Information provided by various external sources

FreeWill is a social venture. Our mission is to make estate planning friendlier and more accessible, empowering you to do amazing things for the people and causes you love.


Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(4,829)

445 reviews in the last 12 months

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Rated 5 out of 5 stars

Filling out and answering the questions…

Filling out and answering the questions was simple and easy. This was perfect for me as my will was a simple one. Thanks so much for offering this and free of charge is awesome. I'm on a fixed income and needed to get this done...thank you!

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

MVP in a confusing time

Five stars from me it took me months but i have my sanity and peace of mind ty for providing this priceless tools that so many if not all should have excellent help and app thank you for giving us all a guide in which to secure our family's well being in our absence. I highly recommend this freewill!!!

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time using this…

This is my first time using this website, my sister suggested. I found it easy to use and get a will started and I wanted to get going for a while. Would definitely recommend this website to everyone. I hope I got the date correct. Thank you.

May 23, 2026
Unprompted review
Rated 5 out of 5 stars

FreeWill is an outstanding website.

FreeWill is an outstanding website to create your Will. It is very easy to use and very helpful instructions along the way. I would recommend this app to anyone wishing to create a will. Thank you FreeWill for helping me to create my own will.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have tried others in the past

I have tried others in the past. This is by far and away the easiest and most sensible one I have encountered. Excellent and truly free - no hidden fees. I highly recommend. Instructions are clear and easy to follow. Service is superior. My user experience was the best possible.

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

So Easy, and free

This is so easy, complete in home. Very well laid out. Given lot's of room for special comments or special requests. Only way to go if you have a small estate to deal with. Put the estate planners out of business

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use service from Freewill

We needed to get a trust to protect our home for future generations. All documents were in terms that we could easily to understand. We also did our wills as well. Notary was impressed with our documents. I would recommend FreeWill to everyone to make sure they protect their families.

April 23, 2026
Unprompted review
Rated 4 out of 5 stars

TIMELY RESOURCE OF BENEFITS

USAGE OF THIS RESOURCE WAS AND IS BENEFICIAL.
IT REQUIRES READING TIME, THEN PROCESSING, FOLLOWED WITH THOUGHTFUL DETAILING. WORTH USING. MOST IMPORTANTLY, IT WAS FINANCIALLY WITHOUT STRAIN DURING THIS ECONOMY. SO GRATEFUL THAT THIS NECESSARY/CRITICIAL INFORMATION BECAME AVAILABLE THROUGH MY LOCAL LIBRARY!

May 4, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use with great guidance

I had an excellent experience using FreeWill.com. The platform made the entire estate planning process simple, clear, and stress-free. I appreciated how easy it was to create important documents like my will and power of attorney. The step-by-step guidance helped me feel confident that everything was handled correctly.

What stood out most was the user-friendly design and the thoughtful explanations throughout the process. FreeWill.com makes something that can feel overwhelming much more approachable and accessible. The service was efficient, professional, and incredibly convenient to use from home.

I would highly recommend FreeWill.com to anyone looking for a free way (with some reasonably priced extra services) to organize their estate planning and protect their loved ones.

Thank you!

May 10, 2026
Unprompted review

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