Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.
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Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I h... See more
Company replied
Worst company I have ever had the pain of doing business with. They are deceitful, unethical, and lie directly to you. We were overcharged for services not received and when we tried to dispute, they... See more
Company replied
I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra... See more
Company details
Contact info
2535 Brockton Dr., Ste 500, 78758, Austin, United States
- 888-297-6968
- contact@freightpros.com
- www.freightpros.com
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Hasn’t replied to negative reviews
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Stay Away
Did three shipments with them, I had a problem with 2 of them. They charged me more money on both for reclassification. I've been shipping the same products for 10 years and never had a reclassification. I dealt with Neil, a real pain in the !$$..

Reply from FreightPros
FIRST TIME SHIPPER - GREAT EXPERIENCE
Called a lot of freight companies and they made me feel like I was wasting their time. Called FreightPros and had the pleasure of working with Neil Rubenstein. Had a quote in minutes and with a great price. Neil and the staff at FreightPros assured that both of my shipments were picked up and delivered on time.
All Good.. Florida to California
One pallet.. . Florida to California.. All Good
Pricing and Service was outstanding
I had originally had this job quoted by another company. When it came time to ship the other company said their quotation was not correct and the price was almost double! I switched to FreightPros and what a difference! Very competitive pricing and great service. Even the extra insurance was favorable, 6 times less than the other firm for the same coverage. I do not ship often but when I do I will be calling FreightPros. I highly recommend their service.
They were on the ball!!
I received a quote with in 15 minutes and my delivery was on time no Problems!!!
FreightPros is A Professional,Efficient,Cost Effective,Full Service Asset for shippers
Neil at FreightPro's made our first shipment very easy to set up and provided great communication from the initial contact through delivery . It's a one step asset for moving freight economically and efficiently.
Great service and Great Price makes transporting freight easy with Freight Pros
We were looking for someone to transport a pair of car seats to a customer across the country. We contacted Freight Companies directly and they did not want to deal with it. We contacted other Freight Brokers and never got back to us with an estimate. We contacted Freight Pros and they quickly emailed us with quote, with a great price. I contacted Freight Pros a few times with questions after booking the shipment and Neil answered all my questions. They were easy to get a hold of by both by email and phone. We will continue to use them for transporting large heavy auto parts and I would recommend contacting them if you need to transport anything that is large and heavy.
I was very pleased.
The cost was very reasonable. The engine made it from Oregon to Arkansas in six days .Everything was in good shape. Thanks Freightpros.
Helpful, accessible, and communicative
After reading many reviews and BBB reports of some of the other big online freight brokers I had received quotes (and high-pressure sales) from, I was a bit scared to work with anyone for my one-time shipment. Having not dealt with freight before, I found the reviews, BBB rating, and also the messaging on the FreightPros website to be refreshing and encouraging. While some of the initial communication was met with some delays, my rep was very apologetic and explained he had been dealing with interviewing new employees, which was understandable. Otherwise, his communications were very prompt, respectful, and honest. The shipper, R&L, was also very pleasant and accommodating to deal with, and answered all of my questions when I called for a delivery appointment. I'd definitely work with these guys again.
Hassle Free Shipment
FreightPros shopped around and found me the best price. I was a little concerned that they may have hired a second rate company to deliver my item since the price was so competitive, however, everything went very smooth and as expected. If I searched for a concern the only one I could locate was that when my item arrived at the central delivery hub in Phoenix from California, communication between the Texas representative that called me to arrange a delivery day/time and her Phoenix hub didn't seem tight. I got the sense that something could get lost in translation. However, in my case everything went perfect and the driver that delivered my item was super nice.
Best ever service
As a first time shipper, I was really happy to find FrightPros, I called others but was discouraged by fright quotes and lack of interest. Fright pros cared, Friendly,
great realistic quotes on LTL rates, efficient.
shipment mis-routed, late
1. Pickup was one day late.
2. Shipment was handled by a freight company not listed on the BOL.
3. Shipment went to a different terminal from the one on the BOL. This terminal was over 2 hours from my location. FreightPros resolved this, but it took over a week.
4. What was supposed to be a 2-day transfer (FL to VA) took over 2 weeks.
FreightPros was reasonably responsive in resolving the problem, but I think in the future, I'll just pick a single trucking company, rather than go through a broker.
FreightPros = no brainer
I'm a low volume shipper so the big brokers don't want my business. Searched around and found FreightPros and the service was excellent even for a small timer. Good prices too. They are now my go-to for freight shipments.
FreightPros placed our freight with Central Transport who destroyed it.
FreightPros placed our freight with Central Transport.
Clearly Central Transport cannot be trusted to "care" for freight. Their forklift drivers must be morons. Not only did they HIT the freight once on one side but hit BOTH sides.
Unbelievable! Then, Central Transport accused us of NOT packaging properly. Well, let see here, They accepted the palletized Generator, placed on an oversized pallet (to protect agains hitting the actual generator), delivered it and the delivering driver actually saw the damage, supposedly took pictures of the damage, made statements to the recipeints that there definitely WAS DAMAGE, and then Central Transport refused to pay any damages. YEAH, they suck. BIG TIME. NEVER AGAIN.

Reply from FreightPros
Yep, just as promised
freight was delivered just as promised =, as quoted. Thanks!
Great customer service!
Everything was taken care of in a timely manner. Will use them again in the future.
Jonathan is great! Thanks
Jonathan helped me out from start to finish and following up as well on the progress.
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