FreshForPandas Reviews 741

Excellent customer service good quality product.

Love my new prescription glasses! Came very quick and the quality is excellent. Incredibly happy

Amazing service, asked for transaction lenses in sunglasses frame. They sorted it out and delivered in under 2 weeks

Glasses arrived in just over a week after placing the order and I am very impressed with the quality

These glasses are amazing they arrive so quickly and they are gorgeous. The fit is great and I would say they look better than in the picture.
They also arrived on my wedding day which made for great wedding photos.

I was quite anxious about buying prescription glasses online and not on the high street - let alone doing it for a product that was eco-friendly, wooden etc. (i.e. different from the normal type of frames). However, with them now on my face, I shouldn't have been anxious. The lenses are spot on prescription wise, the frames are just gorgeous, and the whole process was a breeze. Great customer service team as well who helped me when placing my order by answering a few questions.

Think I know where I will be going for my prescription sunglasses for summer next year...!

Great service, well packaged and the tiny screwdriver was a nice addition. Love the sunglasses. Quality.

I got a free home trial from two other companies as well and both of those has a free postage label to return the glasses, whereas I had to pay to send yours back. The glasses were also all very large, which I had expected as i have quite a small face! But I would just like to suggest maybe stocking a few different sizes, or a few designs which are a bit smaller, as I would really like to get more eco-friendly glasses - that is what attracted me to your website - but unfortunately because of the limited size selection I can't. Thank you though, and the try on at home service is a really good idea because its hard enough deciding on glasses anyway, but right now wearing a mask makes it impossible to see what they look like when trying on in the shop so it would have been really hard to choose.

Stylish look that moves you off the beaten track, but pays homage to the classics.
Who wants to be ordinary?

I emailed customer service before my purchase and got very prompt and detailed responses. My glasses arrived quickly and I absolutely love them. They are very sturdy yet light. Great company!

Arrived quickly and hopefully will be a good Xmas present

Absolutely amazing! I love everything about this company. They are eco conscious, their customer service is super helpful, and caring, the quality of their products are solid and the styles are ADORABLE!! I definitely recommend FreshForPandas to everyone!!

Great quality products and excellent customer service. The FFP team made the process of ordering glasses online really easy. I would highly recommend FreshForPandas glasses to anyone and everyone!

Great glasses and packaged beautifully but returning is impossible.
Ignore your emails until refund window has closed and then suggest exchange but portal crashes. No grace given despite the correspondence trail.

This is my second pair of glasses from Fresh For Pandas, and the first time I've ordered prescription lenses from them. I love their wooden styles and eco ethos. Really helpful, speedy communication before placing my order, and delivery within a week - thank you!

I recently purchased Kane sunglasses which are great. My nose is very sensitive to plastic and comes out in sores. It's been great to find such a company who deals with hypoallergenic glasses. Many thanks!

Great quality product. I didn't get the anti-reflective lenses (although I thought I selected these - perhaps some clarity required) but Fresh for Pandas have been very responsive in offering to sort this for me, demonstrating great customer service. Glasses feel very well made, look great, and delivery was fairly prompt.

Glasses themselves were lovely, however not impressed with customer service. Made use of Klarna (pay in 30 days if you decide to keep) 10 days later, payment still pending on my account. According to Fresh for Pandas can take up to 12 days! Really? Nearly 2 weeks? Also sent sunglasses as a replacement for glasses (without and email and prior warning) stating they were the same shape? Sunglasses and glasses look entirely different regardless. Also when it comes to returning. No return note in box, no directions, after emailing, they instructed to print one off (for those who don't have a printer) had to email and ask for return instructions! Then had the joy of paying £8 to return them! Such a shame, love the ethical idea behind these but lacking in other areas. Will not use again!

Live customer support was great with helping me solve a pricing issue - would happily buy from FFP again! The sunglasses are great too - I got the Wylde and Herbie - the blue lens has a yellow tint to them and the dark lens is neutral.

Got some prescription glasses. First time I ordered prescription online. Was spot on, they look great and being eco friendly makes me happy. No complaints here.