Purchased a camper van from Fresh Motors back in September 25. From the initial enquiry, through to picking up the vehicle we were treated with respect by very polite, friendly staff. From director t... See more
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Review summary
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Reviews shaping this summary
I found purchasing a used car from FRESH Motors a pleasing and trouble free experience. The purchase was made online after being shown a walk-round video and the car was delivered to my door. My old c... See more
Company replied
Kiran was very helpful and made us feel at ease and he sorted all the necessary paperwork and everything went smoothly making us feel confident we were in safe hands all in all an A1 plus service than... See more
Company replied
I purchased a car from Fresh Motors about 2 months ago and are happy with the professional aftercare and experience Ive received. Although a few hiccups in actually getting my car, I was kept up to... See more
Company details
Written by the company
We provide a Fresh contemporary approach to the buying process, offering attractive value propositions, priding ourselves in understanding your individual or business buying needs, through tailoring our service to match accordingly. Operating throughout Norfolk, from an appointment only model, we present a unique viewing experience allowing you to feel relaxed and in harmony. Customer satisfaction is at the heart of our success, which is why we provide support at every step of the journey, from vehicle advice, tailored bespoke finance or even after sales care, we make sure you're delighted with every aspect.
Contact info
Norwich Road, IP25 6HW, Watton, United Kingdom
- 01953 797272
- sales@freshmotors.co.uk
- www.freshmotors.co.uk
4.9
Excellent
391 reviews
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Replied to 100% of negative reviews
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Started to use Fresh Motors 3 years ago…
Started to use Fresh Motors 3 years ago after a breakdown and the car needed repairs…service was so polite and helpful and the repair was completed the next day after Fresh collected car as it was undriveable…
Following that experience we have transferred all our servicing and repairs to Fresh as that polite and helpful experience has continued and in fact it’s like being one of the family when booking any work, friendly welcoming attitude from David, Dave and Grace. They now look after our BMW and Citroen C5 Aircross.
All work is fully priced ahead of being authorised and genuine OEM parts are used for all services and repairs.
If you’re looking for a quality service, we can certainly recommend Fresh Motors
August 19, 2025
Unprompted review
A great selection of cars.
A great selection of cars to view and a lot of attention from the sales staff to make sure we were happy.
August 26, 2025
Reply from Fresh Motors
Good morning Andrew,
thank you so much for your 5* review based on your recent experience with us on the purchase of your sons Hyundai Tucson.
We truly hope that this does the both of you extremely well and that you have many miles on the road in enjoyment.
If there is ever anything that we can do, please let us know, no matter what the situation.
Kind regards,
Kieran Alzate
Product Specialist
Been coming here for years now
Been coming here for years now. Staff very friendly. Always very honest and helpful. Wouldn't take my cars any where else.
August 22, 2025
Unprompted review
I was in the market for another car
I was in the market for another car, after having to let mine go due to age. I was considering purchasing a newer Fiesta but had heard about wet-belts being a concern. I spoke to David on the phone and he advised me on what to expect and how to maintain one of these vehicles. Really great advice!
May 22, 2025
Unprompted review
I spoke to Dave to get his advice…
I spoke to Dave to get his advice relating to my vehicle, a Ford Kuga diesel. I had concerns regarding the wet belt.
I had read that people were having issues which was resulting in large repair bills.
He said that Fresh had lots of experience with the issue.
Dave was extremely helpful and very knowledgeable and from our discussion I have changed my
vehicle to avoid the wet belt issue.
July 16, 2025
Unprompted review
Knowledgable and polite staff
Called regarding a vehicle I own and spoke to David. He was very professional and very knowledgeable, giving me information on services available, including wet-belt services, which I didn’t know about. He made it easy to understand what is required and how I go about booking when it is due.
August 19, 2025
Unprompted review
Great experience with fresh motors
Great experience with fresh motors. Spoke with David about the wet belt needing changing on my Honda civic he was really helpful and informative of when it will be due. Great advice given and really easy process. Highly recommend
July 18, 2025
Unprompted review
Outstanding customer service as always
Wow what a fresh outlook to customer service. Can not believe the level of service and the extra mile these lady's & gentlemen will go to make sure the experience is A1. Big thank you to Grace who kindly ordered some trim parts from VW for my car and David & Dave on the front desk with keeping me up to speed every step of the appointment. Well worth the 10 mile trip to get to them for the service you receive. I will not be going anywhere else from now on. Thank you Fresh Motors
August 13, 2025
Unprompted review
Amazing service from start to finish
Amazing service from start to finish. Great communication and quality of service. Friendly and informative team 🙂
August 13, 2025
Unprompted review
Great service
Great service from David N, Kieran & Dale. I would not hesitate in recommending Fresh Motors to anyone
August 8, 2025
Unprompted review
This was the first time taking my car…
This was the first time taking my car to Fresh motors to get the Wet Belt done. Very helpful and friendly staff. They gave my husband a quote and the end bill was very close to it.
When I picked my car up the receipt was explained to me in full which I thought was very helpful. Thank you Dave and David
July 29, 2025
Unprompted review
Adam was fantastic
Adam was fantastic, made the whole process effortless. Great customer service, felt really well looked after. Also the extra checks that are completed are reasuring and the valet before collection is a real bonus.
July 26, 2025
Unprompted review
Reply from Fresh Motors
Thank you very much for your review, enjoy your new car!
Mot and repairs
Brilliant service from both Dave and David kept me informed about my car!credit to the company!!thank you to all for repairing my car as quick as possible
July 4, 2025
Unprompted review
Recent repair done for family car
Recent repair done for family car. Excellent service received from David. Works clearly explained with cost options. Repairs done quickly with detailed explanation following initial inspection. Far better service than I ever had from the main dealers over the years. Thank you.
July 16, 2025
Unprompted review
A very friendly and efficient service
A very friendly and efficient service. I was clearly told about what was done and any advisories. Would return to my local dealer for future needs.
July 12, 2025
Unprompted review
Great service from Adam Moss
Great service from Adam Moss. Very happy with my purchase. Highly recommend the team at fresh motors.
July 4, 2025
Reply from Fresh Motors
Many thanks for your review Shahed, enjoy the new car!
I mainly dealt with Adam Moss at Fresh…
I mainly dealt with Adam Moss at Fresh Motors, who is very professional, knowledgeable and sorted out any questions I had efficiently.
From start to finish it has been a pleasure dealing with Adam and the rest of the team at Fresh Motors, they helped me every step of the way.
I took ownership of the car today and am extremely pleased with the car and dealership.
July 3, 2025
Prompt service.
Messaged them via WhatsApp at 5.30pm and within minutes had my service and MOT booked. Very quick and easy!
July 1, 2025
Unprompted review
Our new car
Quick, easy and thorough. Nothing was too much trouble and Kieran answered any queries we had quickly and with a smile.
June 27, 2025
Unprompted review
Reply from Fresh Motors
Good afternoon Jordan,
thank you for your 5* review based on the experience received by myself on the purchase of your new car.
We all hope that you enjoy it for many years to come and if you ever require any assistance, please do not hesitate to get in touch.
Kind regards,
Kieran Alzate
Excellent Service
I got my aircon re-gas done with Fresh Motors. The team made it stress free, with great customer service, all at an excellent price.
Would highly recommend.
June 26, 2025
Unprompted review
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