Frilans Finans Sverige Reviews 

4,623
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I just started using this service and, so far, all has gone well. I don't do a lot of freelance jobs but this makes taking those jobs so much easier due to not having to deal with the tax issues. Well... See more

Rated 5 out of 5 stars

This is my first time using FrilansFinans in Sweden. After the company I worked for went bankrupt, I needed to find freelance opportunities to earn money and continue living here. While searching fo... See more

Company replied

Rated 5 out of 5 stars

Just recieved my first payment and Couldn't be more satisfied with their service. Support chat answers quickly, I had an extensive phone call with support before new year to make sure I'm doing thing... See more

Company replied

Rated 4 out of 5 stars

Happy with quick responses. However, for newly employed through frilans finans, an onboarding process would be good. As to what are the rights of the employee, how to fill out the time sheet, clearer... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Bookkeeping Service
  3. Business Administration Service
  4. Payment Service

Written by the company

Frilans Finans är en modern och effektiv ekonomisk lösning som möjliggör det att fakturera utan att ha eget företag. Frilans Finans är snabbt, tryggt och enkelt.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(4,623)

519 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

You are amazing

You are amazing! Thank you so much! Everething were done quiqly, accurate and clear

April 20, 2023
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Reply from Frilans Finans Sverige

Hi Viktoriia, Thank you so much for your feedback, we appreciate your kind words. Have a great day! Med Vänliga Hälsningar, Patricia  Klientstöd +46 (0)771 15 10 00 www.frilansfinans.se

Rated 1 out of 5 stars

Instant payout is not as promnissed.

FF say they offder instant payout againt 1,5% of the amount. When it comes down to doing so, they have lots of reservations about the size of the payment, not knowing the client, if the client is a forereign company etc etc.

FF is allowed to do their business as they see fit, but I hate false advertising. If 15000 EUR is a big amount for FF as they say, I'm worried.

Nobody likes to loose money, FF is no exception of course . What irritates me the most is their lame excuses and fluffyness .

April 5, 2023
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Reply from Frilans Finans Sverige

Hi Jesper,  ​ We're sorry to hear that you're dissapointed in our services. The fee for instant payout of the salary is 1,5 % on top of the regular adminstrative fee. Just like any company we have to make a credit assesment, and we strive to make a fair one. If you have any specific questions you're welcome to contact us by email on info@frilansfinans.se.  Best regards,  Klientstöd

Rated 3 out of 5 stars

Just ok..

Just ok... I feel thankful for the service, but you know things can always be under better conditions.

March 30, 2023
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Reply from Frilans Finans Sverige

Thanks! You are always welcome if you have any suggestions on how we can improve. Med Vänliga Hälsningar,   Adrijana K Klientstöd +46 (0)771 15 10 00 www.frilansfinans.se

Rated 4 out of 5 stars

Supersmidigt

Supersmidigt! 😊

March 19, 2023
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Reply from Frilans Finans Sverige

Hej Lena Stort tack för de fina orden och att du uppskattar vår tjänst. Hör av dig om några tankar eller funderingar skulle komma upp. Ha en fin dag önskar Frilans Finans Klientstöd.

Rated 5 out of 5 stars

Thanks

Easy understandable interface, quick service. This is a good way to get payment for your work

March 16, 2023
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Reply from Frilans Finans Sverige

Hi Olga. Thank you for leaving a review! Great to hear, much appreciated! Best regards / William Sandberg ​

Rated 1 out of 5 stars

Getting the right bank infos for abroad payment

Was very difficult to get accurate information for my client about which account to pay to, ocr, bank code etc. It took few weeks, several payments trial, phone and chat conversations to have well packaged information from customers service.
It feels like I have to provide a manual to my customers on how to make the payment. I am also very surprised that the company doesn’t offer straight away a compensation or a discount etc. Forefront when there has been an issue going on for many weeks.

February 19, 2023
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Reply from Frilans Finans Sverige

Hi! Thanks for the feedback. We are sorry to hear that you are dissatisfied with our service. We want our service to be easy to use and would therefore appreciate if you could contact us so we can find out what went wrong. We will try our best to help you further and make up for the disappointment.  Have a good day! Med Vänliga Hälsningar, Klientstöd +46 (0)771 15 10 00 www.frilansfinans.se

Rated 5 out of 5 stars

Fast response

Fast response, good service, detailed feedbacks

January 22, 2023
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Reply from Frilans Finans Sverige

Hi Jaime, Thank you for your lovely feedback! Best regards, ​ Client support 

Rated 4 out of 5 stars

Bra service!!!

Bra service!!!!

January 2, 2023
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Reply from Frilans Finans Sverige

Hej Peter, Tack för fint omdöme! Med Vänliga Hälsningar, Klientstöd

Rated 5 out of 5 stars

Bra feedback

December 19, 2022
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Reply from Frilans Finans Sverige

Hej Bengt,


Tack för lämnat omdöme, kul att höra att du är nöjd med vår feedback!

Med vänliga hälsningar,
Amanda

Klientstöd

Rated 5 out of 5 stars

Customer service

Customer service, or whoever is answering emails and contacting me - very helpful and polite. God job!

December 4, 2022
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Reply from Frilans Finans Sverige

Hi Jelena,  Thank you very much for your kind review. Don't hesitate to contact us if you have any other questions.  Have a great evening! Best regards,  Lina, client support

Rated 5 out of 5 stars

My profession is a photographer

My profession is a photographer. I'm from Ukraine. I work with clients as a freelancer. Freelans Finans helps me bill my clients correctly. I am satisfied with Freelans Finans and everything suits me.

December 4, 2022
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Reply from Frilans Finans Sverige

Hello Volodomyr! Thank you so much for your kind words, it makes us very happy that you are satisfied with our service! Best regards / Frilans Finans

Rated 3 out of 5 stars

Difficulty to understand payment terms

It was easy and fast to get going but it is not clear what is the final amount to be transfered into the account, i received the net salary and thought I would receive what the box for "amount received in the account" said. Also didn't understand the expenses information, I was not supposed to bill them the expenses only register them for tax reduction purposes, this is not clear

November 24, 2022
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Reply from Frilans Finans Sverige

Hi Carolina, Thank you for your message. It is fun to hear that you find our service easy use. Also, we apologize from the difficulties regarding the information of payment and the deductions.  If you have time we would love to know exactly what you found difficult so that we can work on imporving these parts in the future. Best Wishess//Med Vänliga Hälsningar,   Josefin Fornedal Klientstöd

Rated 5 out of 5 stars

Thanks

Thanks
For the amazing work
That connects us.

October 24, 2022
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Reply from Frilans Finans Sverige

Hi Altansuvd. Thank you for the feedback and great to hear that you are pleased with the service. Best regards / Frilans Finans

Rated 5 out of 5 stars

Wonderful

Wonderful, easy and quick service!

August 22, 2022
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Reply from Frilans Finans Sverige

Hi Isaac, Thank you for your lovely review! Best regards,   Alexandra Arman Klientstöd

Rated 1 out of 5 stars
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Reply from Frilans Finans Sverige

Hi Silvia,  Thank you for your review.  I'm sorry your not happy with the service. If there is anything we can do for you - just reach out through email or telephone and we'll do our best to help you with your concerns.  Kind regards,  Lina, Client Support

Rated 5 out of 5 stars

Tack

Tack, bra service

July 8, 2022
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Reply from Frilans Finans Sverige

Hej! Tack för ditt omdöme och vad kul att du är nöjd med vår service! Önskar dig en fortsatt fin dag! Med vänliga hälsningar, Hedda Billstein Klientstöd

Rated 5 out of 5 stars

Very positive experience

Very positive experience, support from the start to the end! Thank you so much!

July 1, 2022
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Reply from Frilans Finans Sverige

Hi Iryna, Thank you for your review. Great to hear that your experience with us has been positive. Thank you for using our services! Best regards,   William Weber Klientstöd +46 (0)771 15 10 00 www.frilansfinans.se

Rated 5 out of 5 stars

Fantastic support

Fantastic support ! Makes my life easy

June 27, 2022
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Reply from Frilans Finans Sverige

Hi Vogel, Thank you for your review. How nice to see that you are happy with the service​! Kind regards,   Ellinor  Klientstöd +46 (0)771 15 10 00 www.frilansfinans.se

Rated 5 out of 5 stars

Keith

Enkelt and smidigt process

June 20, 2022
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Reply from Frilans Finans Sverige

Hi K, Tack snälla för ditt omdöme, vi uppskattar det! Med Vänliga Hälsningar,   Alexandra Arman Klientstöd

Rated 5 out of 5 stars
Frilans Finans Sverige logo

Reply from Frilans Finans Sverige

Hi An, Thank you for your feedback! Much appreciated. ​Best regards William Sandberg FRILANS FINANS

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