The product actually works! Simple, cost effective, does what it claims to fix, stops my rug moving and rippling up. It also enhances the under foot feel which is a superb added bonus. Customer Servi... See more
Company replied
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Review summary
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Based on these reviews
A very decent and well organised company to deal with. They were very quick to respond to my query regarding the correct product to purchase regarding the best underlay for my rug. The ordering was s... See more
Company replied
Easy to order. Good price. Arrived promptly via courier with no extra charges. Great service. Foxi underlay works great to stop runner slipping on hard floor. A very good online shopping experience.
Superb quality rugs. This is our third purchase from Friths. We have been exceptionally happy with all our purchases and Friths can offer really good deals too. Great communication and fast delivery... See more
Company replied
Company details
Information provided by various external sources
The UK's largest choice of Rugs and Large rugs available to buy Online or instore at one of Supermarket sized Stores. Stores located in Bodelwyddan North Wales, Cannock Staffordshire, Shrewsbury Shropshire and Warrington, Cheshire.
Contact info
Kaydon House, Kinmel Park, , LL18 5TY, Bodelwyddan.
- 0845 4 900 600
- sales@frithrugs.co.uk
- www.frithrugs.co.uk
4.9
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fabulous rug!
We have been looking for a rug for our living room for 18 months and couldn’t find one that we loved! After seeing the quality of these Rugs at Leekes department store, I went online to find some other colours and designs and found the absolute ONE! Beautiful design and fabulous quality. Delivery was only a couple of days, item was well packaged and now has pride of place in the living room. Highly recommended if you want a great quality rug with speedy delivery!
April 7, 2026
Reply from FrithRugs
Thank you so much for giving us a brilliant review! We're so happy to hear you found the perfect rug for your living room and you can enjoy it for years to come.
Ian
Order delivered promptly.
Order delivered promptly.
Non slip underlay stopped rug slipping,
March 30, 2026
Good product at reasonable price
Good product at reasonable price. Service very good and let down only by unrealistic delivery timescale.
March 30, 2026
Reply from FrithRugs
Thank you for taking the time to leave us a review, Alan.
Ian
Delighted with my rug
Delighted with my rug . Fantastic quality.
Brilliant service from Friths.
Highly recommend
December 8, 2025
Reply from FrithRugs
We're gald to hear you are delighted with your purchase and many thanks for leaving us a review.
Ian
We have had many a great rug from…
We have had many a great rug from Friths but the last is exceptional . It was laid to perfection by the 2 gents who delivered it and now just a week later has settled so well. The colour and thickness is superb and we are extremely pleased with it , thank you
March 26, 2026
Reply from FrithRugs
Thank you so much for your fantastic review and also your repeat custom. I'll be sure to pass your kind words onto our delivery team too.
Ian
Goods as described
Goods as described, decently wrapped and delivered sooner than indicated on website.Excellent!
March 26, 2026
Reply from FrithRugs
Thank you for your excellent review, Brian.
Ian
Rug is exactly like online
Rug is exactly like online. Soft with flat look. Colours are the same. Nice looking rug.
Delivery was delayed by a day
March 18, 2026
Reply from FrithRugs
Thank you for leaving us a review and we're glad you're happy with your new rug.
Ian
Excellent service!
I had to contact the customer service team about shipping to Northern Ireland, and they could not have been more helpful.
They answered my questions about the underlay I wanted, and helped arrange delivery with minimum fuss and bother.
March 10, 2026
Reply from FrithRugs
Amy, thank you for the superb review! I'm delighted to hear we could be so helpful and that you are happy with your order.
Ian
Reply from FrithRugs
Thank you for your review.
Ian
Lovely carpet, good service
Lovely carpet, good communication, day before notification of next day delivery (delivered within 2hr time slot). No problems, very satisfied
March 5, 2026
Reply from FrithRugs
I'm glad all went smoothly Susan.
Ian
Exceptional efficient service…
Exceptional efficient service delivering first class product.
March 5, 2026
Reply from FrithRugs
Thank you, Bill.
Ian
Good products, good advice, very prompt service
Great choice of rugs. Rug offered with or without underlay. Also good advice on caring for the rugs. Just bought a dhurrie (with underlay) for a porch, it's plain but it looks welcoming and makes the room look furnished - a little touch of luxury, even. Lovely smell of new rug in there now. Delivered the day after I ordered the rug. You use a good carrier, they deliver when they say they will, no messing about. Very pleased. Much appreciated, thank you.
March 5, 2026
Reply from FrithRugs
We're so glad you are happy with your purchase Mr Watts, and many thanks for taking the time to leave us a brilliant review.
Ian
Excellent service and delivery
March 5, 2026
Beautiful rug delivered very promptly
February 23, 2026
Fliakti Greek Rugs
Always buy my rugs from
Frithrugs . I bought my first Greek rug over 20 years ago from them. I have a few around my house. They are great but when they need replacing I can relie on Frithrugs. Good value and a super quick efficient service
February 23, 2026
Reply from FrithRugs
Thank you for your great review Jane, and it's great to hear that you have a number of ours rugs in your home.
Ian
Abusson pink rug
The rug is as shown on the website. The quality is great. Delivery on time very well done.
February 26, 2026
Great customer service
Julie was extremely helpful with the delivery of the rug, which was excellent value for the price . Many thanks
February 17, 2026
Reply from FrithRugs
Thank you Greg, we will be sure to pass on your kind words to Julie.
Very helpful when we visited the store…
Very helpful when we visited the store in north Wales. Rugs arrived within a matter of days after ordering.
February 16, 2026
Reply from FrithRugs
Thank you for the great review and I'll be sure to pass your words on to our in-store staff in North Wales.
Ian
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