Fritz Fryer Lighting Reviews 

36
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have most of our light from Fritz Fryer and we couldn’t be happier. They are incredibly well made and aesthetically look stunning. The service from start to finish is first class. They give you... See more

Rated 5 out of 5 stars

I spent a long time searching for the perfect light for our newly decorated hallway and was delighted when I found the Aston light. My husband had some questions regarding fitting it so he rang Fritz... See more

Company replied

Rated 5 out of 5 stars

I took a very beutiful lamp into fritz fryer ross on wye to have a polish, new wiring and basically bring it back to its original glory . Well fantastic service from all the staff so helpful and wow !... See more

Company replied

Company details

  1. Lighting Store

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4.8

Excellent

TrustScore 5 out of 5

36 reviews

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4.8

All reviews

(36)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

We have most of our light from Fritz…

We have most of our light from Fritz Fryer and we couldn’t be happier. They are incredibly well made and aesthetically look stunning. The service from start to finish is first class. They give you advice and even work with you on delivery dates. Best lighting manufacturer in our opinion.

September 26, 2026
Unprompted review
Rated 5 out of 5 stars

First class

The whole experience has been first class. From visiting the showroom and discussing our project to the final installation I have been really impressed by the excellent customer service and quality of the product. The lights make a real statement in or new home. Thanks

July 31, 2026
Unprompted review
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Reply from Fritz Fryer Lighting

How lovely to hear that you’re so happy with the quality and service you received! Thanks so much for taking the time to tell us - it really helps to spread the word and it makes us all smile.
Wishing you every happiness in your new home.

Rated 5 out of 5 stars

I have used Fritz Fryer a couple of…

I have used Fritz Fryer a couple of times and their customer service is quick responsive, exceelent and nothing ever too much trouble plus the lights themselves are SO BEAUTIFUL

March 26, 2026
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Amanda, Thanks so much for leaving us a lovely review, it really means a lot. I'm delighted that you had such good service and thanks for coming back to us, there's no better compliment! Karen

Rated 5 out of 5 stars

Delighted!

I couldn’t be happier with my experience at Fritz Fryer! The lighting products are truly exceptional—stylish, well-crafted, and made with great attention to detail. Rich was incredibly helpful, guiding me through all my options and making sure I found the perfect fixture for my home. Delivery was prompt and everything arrived in pristine condition. My new lights have completely transformed my space. Highly recommend Fritz Fryer for anyone looking for quality lighting and outstanding customer service!

January 19, 2026
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you so much for your kind words - they truly mean a great deal to us. I know Rich, the designer, will be over the moon when he reads this. Every design really does matter to us.

We hope you enjoy your lighting for many years to come.

Callum

Rated 5 out of 5 stars

Wonderful lighting and staff

What a joy it was to walk into Fritz Fryer's showroom. Beautiful lighting and fabulous service. We walked out with two gorgeous shades which are handblown and look incredible in our home. Carmen was a total superstar and really put us at ease. It says a lot about the company when the team are so knowledgeable and passionate about the product and in this case rightly so. They are works of art! Thanks so much

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy service

I inherited a beautiful lamp from my grandmother. Challenge: the lamp - which dates back to at least 1950s - was not compatible with the UK sockets and was also rewired badly in the past. Solution: I sent it to Fritz Fryer who'd given me a quote for the rewiring of the lamp. Experience: They responded promptly to all my emails and really took time to consider my needs - I was very fretful about the lamp. They advised which cable would be best. They also extended the cable for me as the one I initially ordered turned out to be too short for my needs. The lamp was very well packed and they really took care with everything. Would use them again without any hesitation.

February 12, 2025
Unprompted review
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Reply from Fritz Fryer Lighting

We're so glad that you love your restored lamp from your grandmother! Thank you for leaving us such a lovely review. - Clara

Rated 5 out of 5 stars

Buy your lights from here - you won’t regret it!

I cannot speak more highly of Fritz Fryer. The selection of lighting products is brilliant and I absolutely loved how I could essentially customise my pendant lights to match seamlessly with my new kitchen with their selection of metals, cord colours and pendant sizes. I get so many compliments from people on my lights. The aftercare from the team is also EXCEPTIONAL. My cleaner accidentally smashed one of the pendants and the help that the team gave me to get a new shade that matched the shape of the others was incredible. They really went above and beyond to help me. Massive shout outs to Iasmin and Simon. Thank you, thank you, thank you. If you are looking to buy lighting, I thoroughly recommend the quality of the products and the calibre of the team you are buying from. Absolutely first class business.

December 4, 2024
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for such a wonderful review - we are absolutely delighted to hear that you're happy with our services throughout the process, Iasmin and Simon are thrilled with your thoughtful words. - Clara

Rated 5 out of 5 stars

Just put a cluster of 7 Pendants into…

Just put a cluster of 7 Pendants into our hall with lots of help from Iasmin. They look great and the design service and help was exemplary. Thanks so much!

November 15, 2024
Unprompted review
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Reply from Fritz Fryer Lighting

Hi David, thanks so much for taking the time to leave this lovely review. I am so glad Iasmin was able to help you find the perfect solution! Thanks again, Karen

Rated 5 out of 5 stars

Family heir loom looks like new now…

I took a very beutiful lamp into fritz fryer ross on wye to have a polish, new wiring and basically bring it back to its original glory . Well fantastic service from all the staff so helpful and wow !!!! What a fantastic job they did I hardly recognised the lamp . She looks so lovely back to her original glory . So happy with the service here well done thank you I shall definatly use you again special thank you to Mollie .

March 9, 2024
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Robert,
Thank you for such a wonderful review - we are absolutely delighted to hear you are so happy with your beautiful lamp and the restoration service provided!
Mollie

Rated 5 out of 5 stars

I highly recommend this company, their service is exemplary!

I have ordered several times with Fritz Fryer, they are always super helpful and the product is always great. My last order which I needed in December was fast tracked to my client just in time for a pre Christmas installation. I know that they had a very busy schedule and multiple orders which were larger than mine, yet they still went above and beyond to get mine to me before the deadline. I highly recommend this company, their service is exemplary!

December 20, 2023
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Felicity,
Thank you so much for leaving this lovely review, it is so nice to get feedback. I remember meeting you with a client in our Clerkenwell showroom last year and it's always lovely to be able to put a face to a name. It's a pleasure working with you and hopefully we'll be working together again in 2024.
Thanks, Karen

Rated 5 out of 5 stars

5 star experience and truly stunning lights

We are lucky enough to live down the road from the Ross on Wye showroom so were delighted to buy local and get such stunning lighting for our home. We have been renovating our Victorian detached home from top to bottom over the last 2 years and we knew that getting the lighting right was very important and that these details matter. We visited the showroom and spent quite a bit of time with Carmen working through the options. We are thrilled with the end results:

- We have 12 Upton brass Wall Lights in Smoked Glass throughout the hall, stairs and landing (3 floors) and they are stunning. They look very elegant but what I love most is the warm glow they give at night time!

- For our kitchen, Carmen was very helpful guiding me with a lighting scene. We chose 2 Wellington skinny ribbed pendants above the island and 2 above the table and a couple more Upton wall lights; all in clear this time. They look stunning.

We spent a lot of time researching lighting, and given the amount of lighting we needed to buy we did consider cheaper options but we are so pleased we opted for Fritz Fryer because it's just elevated the look so much and you absolutely get what you pay for. Plus I'm very happy to support local businesses. Keep up the good work guys! Thanks

September 12, 2023
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Jan,

What a lovely review! Thank you so much for taking the time to do this, it really is appreciated. We are delighted that you are so happy with your lights and it comes as no surprise that Carmen was so helpful, we are very lucky to have her. As I am sure you know, we try to source everything as locally as possible so in supporting us, you are supporting many other local crafts people and quality UK businesses too.

We hope you will be very happy in your beautifully renovated house and enjoy the lights for many years to come.

Thanks again,
Karen
(Owner)

Rated 5 out of 5 stars

Great product, design and staff.

Attended the showroom premises in London to see their lighting selection. Greeted by friendly, knowledgeable and helpful staff who explained and ran through the various designs and options available. This was a great help in our choosing the right lights for a number of rooms. Three pendant lights were subsequently ordered on line.
The website was very useful and easy to use with lots of useful information available. Very smooth process, kept updated from ordering to delivery.
A set of beautiful lights arrived promptly, secure and extremely well wrapped. These are very high quality products supplied with such a lovely design and finish, you can really see the work, care, thought and attention to detail that has gone into producing these lovely items. Great product, design and finish along with excellent staff and service.

February 21, 2023
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Tom,

Thank you so much for taking the time to leave this lovely review! I am delighted that you are happy with your Fritz Fryer lights, but especially that the process was so easy for you and our team did so well. It means a lot to get such lovely feedback.
Thanks again,
Karen

Rated 5 out of 5 stars

This is the most beautiful hand made…

This is the most beautiful hand made light ever. It lends a real air of sophistication to my industrial snug (in a pretty feminine way). May I recommend the biccies too. No detail is spared - even down to the packaging. It made me feel very special and a real treat, arriving just before Christmas - Thank You Fritz. Some people are just super talented!

January 28, 2022
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for taking the time to leave such a lovely review, it makes our day to hear this and we are delighted that you love your new light. Thank you so much, Karen :)

Rated 5 out of 5 stars

I love my pendants they are beautiful

I love my pendants they are beautiful! The quality is amazing and they look beautiful above my island in my kitchen.

August 9, 2021
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your review, I am so glad you are happy with your kitchen lighting!
We always love to hear back from our customers.

Rated 5 out of 5 stars

repeat customer

I've bought full price lights and, recently, a couple of globe lights in the sale and both times the customer service has been excellent. The lights are beautiful... sometimes it's worth spending a bit more, they are SO worth it and they arrive very safely packaged

August 21, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your lovely review. We are delighted that you love your lights and especially that our customer service impressed. However, I must apologise that we seem to have missed your review and forgot to thank you, so I'm thanking you now!

Rated 5 out of 5 stars

Great company

Great company! I love my new centrepiece light for my hall, it looks amazing! So pleased and the customer service was very helpful too.

July 24, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Hi there Lisa, thank you for taking the time out to leave such a lovely review. Please let us know if you have any lighting queries in the future. Keep well, Zoe

Rated 5 out of 5 stars

Love my lights so much

Love my lights so much. The most expensive lights I have bought but worth every penny. Whenever I walk into my sitting room and see then I cant help but smile.

February 23, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Hello there Elizabeth, I am so glad to hear that you love the lighting you have bought from us.
We look forward to welcoming you back next time you need lighting.
Zoe

Rated 5 out of 5 stars

I have just come across this company...

I have just come across this company and over the last few months ordered a few lights.They are both beautifully designed and made.
Absolutely love them.
The company are great to deal with too!

January 27, 2020
Unprompted review
Fritz Fryer Lighting logo

Reply from Fritz Fryer Lighting

Thank you for your really kind review Amanda! We are very happy you love the lighting you have purchased. If we can help in the future with any lighting solutions please do get in touch.

Zoe

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