Fritz Fryer Lighting Reviews 

36
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We have most of our light from Fritz Fryer and we couldn’t be happier. They are incredibly well made and aesthetically look stunning. The service from start to finish is first class. They give you... See more

Rated 5 out of 5 stars

I spent a long time searching for the perfect light for our newly decorated hallway and was delighted when I found the Aston light. My husband had some questions regarding fitting it so he rang Fritz... See more

Company replied

Rated 5 out of 5 stars

I took a very beutiful lamp into fritz fryer ross on wye to have a polish, new wiring and basically bring it back to its original glory . Well fantastic service from all the staff so helpful and wow !... See more

Company replied

Company details

  1. Lighting Store

Written by the company


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4.8

Excellent

TrustScore 5 out of 5

36 reviews

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4.8

All reviews

(36)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Lovely lighting sold by a great team

Lovely lighting sold by a great team. Everyone very helpful.

January 16, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Glad that you had a good experience working with us. Thanks for taking the time to leave us a review - we hope to welcome you back next time you need lighting.
Karen

Rated 5 out of 5 stars

I spent a long time searching for the…

I spent a long time searching for the perfect light for our newly decorated hallway and was delighted when I found the Aston light. My husband had some questions regarding fitting it so he rang Fritz Fryer and they were exceptionally helpful. The light was very well packaged and arrived in perfect condition. It now hangs proudly in our hallway and looks fabulous. Next time I am looking for a new light Fritz Fryer will be the first place I look.

January 16, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Jane, thank you so much for taking the time to write such a lovely review. We are delighted that you love your Aston pendant - they are a firm favourite with the Fritz Fryer team. Can't wait to help you out next time you are looking for lighting.
Karen

Rated 5 out of 5 stars

Highly recommended

We’ve bought quite a few lights from Fritz fryer and highly recommend. The design and quality are excellent and they are a great company to deal with. Highly recommended.

January 14, 2020
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Lucy,
Thank you so much for taking the time to leave us a review. We are delighted that you are pleased with your lights and we hope we can help with your next project too!
Karen

Rated 5 out of 5 stars

Excellent quality and style

I absolutely love my new kitchen island lights from Fritz Fryer. They are stunning, beautifully made and their customer service was excellent. So pleased to be able to support a local-ish British company. Highly recommend!

December 6, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your ever so kind review! The quality really speaks for itself when you see it in the flesh doesn't it? I shall pass your kind message onto the team. Best, Zoe

Rated 5 out of 5 stars

I am so delighted with the Hereford…

I am so delighted with the Hereford pendant lights I bought from Fritz Fryer. I found this company extremely helpful and knowledgable about their products and the quality of the lights I bought are excellent. The icing on the cake in our kitchen. Thank you so much!

October 25, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your kind review Philippa. So glad to hear that you love the Hereford pendants in the kitchen and that you found the team to be helpful and knowledgeable, we do try out best. Thanks, Zoe

Rated 5 out of 5 stars

The most beautiful lighting

Excellent customer service, excellent product quality and wonderful bespoke service

October 25, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for taking the time to leave a review Melanie. So good to hear that you love your wall lights, it was great working with you!

Rated 5 out of 5 stars

Beautiful lights, great service

Beautiful lights, great customer service (thank you, Andy!) and an all-round lovely experience. We bought a few lights for our house and had a 15-shade staggered cluster chandelier custom-made, which is so striking and gets loads of compliments. Definitely worth a visit to the shop in Ross-on-Wye.

October 24, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you so much for your kind words. I'm glad to hear that Andy looked after you well and we've all been admiring your fabulous photos in the office. Thanks, Karen

Rated 5 out of 5 stars

I found Fritz Fryer by chance searching…

I found Fritz Fryer by chance searching for very specific lighting requirements on the web. I cannot recommend them more highly. They were more helpful than I can say. They were accessible by phone, their responses by email were quick. They have a terrific range of very good lights; cords and shades. They sent samples of lights which I could send back. They made up particular components in order to adapt a pair of lights to a roof. In all they are pretty amazing.
Andrew thank you.

October 2, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for taking the time to write such a lovely review. We are delighted that you are so pleased with your lights and even more so that you liked our service. Thanks, Karen.

Rated 5 out of 5 stars

Andrew was so helpful and lovely…

Andrew was so helpful and lovely getting us a replacement School House light in time for the builders to fit, after a courier snafu that was totally beyond their control. Wonderful company, will definitely buy more from them.

September 22, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Glad that Andrew was able to help and we can't wait to work with you again in the future. Thanks for the review, it's really appreciated. Karen

Rated 5 out of 5 stars

Super

We had a superb experience with Fritz Fryer. Needless to say their lights (we ordered 6 - 3 different types) are beautiful and absolutely top quality. But their customer service (from Carmen) was also fantastic - providing excellent advice on what would work/look good together, and bending over backwarrds to provide our lights quickly before our builder left. We couldn't have been happier and they definitely deserve 5 stars.

September 14, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thanks Tammy for the lovely review. I am delighted that you love your lights and that Carmen was so helpful.

Rated 5 out of 5 stars

Delighted with my purchase

Delighted with my purchase of Upton and Pixley shades. The products are beautifully made and look lovely in the room.
Customer service is absolutely faultless - efficient, speedy, knowledgeable and friendly.
The shades were delivered very promptly and packaged with care.

September 13, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you Fiona for your fabulous review. I am so glad that you love your fittings and especially that you were so pleased with our service. It means a lot to us. Thanks Karen

Rated 5 out of 5 stars

Great customer service!

Great customer service!! We had an issue with a light fitting and it was immediately exchanged. No Question. Bravo!

August 20, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Hi Alex, thanks for the great review. I'm delighted that we were able to sort your issue satisfactorily and hopefully you'll be back. Thanks, Karen

Rated 5 out of 5 stars

Beautiful design - excellent service

Purchased a Hereford multi-pendant chandelier and single globe pendant - Customer service was excellent, very helpful and online images are of a good likeness. Packaging was very well done and the quality and craftsmanship of the lights are extremely high. Finally got around to fitting them and they look absolutely beautiful! - Thank you, would highly recommend.

August 1, 2019
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for taking the time to write a review for us. We love to hear from happy customers and are absolutely delighted that you love your lights. :)
Thanks, Carmen

Rated 5 out of 5 stars

High quality, beautiful design, great service

I have bought a number of lights from this company over the last couple of years. They are absolutely beautiful, well made, well designed, high quality products and I've always had excellent customer service.

November 7, 2018
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your kind words. We are so glad you love your lights.

Rated 5 out of 5 stars

Gorgeous lights with impressive craftsmanship…

Gorgeous lights with impressive craftsmanship, heartilly recommend if you are looking for unique, hand crafted and bespoke lighting that will be the centerpiece of your room.

March 21, 2018
Unprompted review
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Reply from Fritz Fryer Lighting

Thank you for your kind words Chris! Glad to be of service.

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