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From You Flowers Reviews 7,538

TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 2,509 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the ordering process easy and appreciate the wide selection of flowers available. Many are pleased with the prompt delivery and the beautiful condition of the flowers upon arrival, often noting that the arrangements exceeded their expectations. However, some people were dissatisfied with the product quality and delivery service. Reviewers frequently mention that the delivered flowers did not resemble the pictures on the website, often being smaller, wilted, or containing different flowers than ordered. There are also concerns about delivery times, with some experiencing late deliveries or flowers being left unattended, and issues with incorrect messages on cards.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product. Many customers express significant disappointment, stating... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers report significant issues, including... See more

Order

Reviewers express mixed feelings about their orders. Many customers report significant dissatisfaction,... See more

Quality

Users describe ambiguous interactions with quality. Many customers express significant disappointment,... See more

Service

People report ambiguous experiences with service. Many reviewers express extreme disappointment, citing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The flowers and delivery were fine. I'd give a 5 if it wasn't for From You Flowers' dishonesty. Long time I ago, I 'earned' free delivery for life, which makes me choose this company over others. Th... See more

Company replied

Rated 3 out of 5 stars

It was my best friends birthday and though the flowers were not what I purchased it was a disappointment that it did not look like the one I wanted but it was still beautiful.

Company replied

Rated 3 out of 5 stars

I do not like that my flowers were not delivered until between 4-5 pm. They charge $15 for same day delivery and that is guaranteed before 3 pm. I ordered for the next day instead of the same day beca... See more

Company replied


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Market
  4. Gift Basket Store

About From You Flowers

Written by the company

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.

From You Flowers Guarantee

100% satisfaction guarantee

From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.

Contact info

Promotion box for From You Flowers

From You Flowers Discounts

Coupons and Discounts including our free flower delivery offer.

2.9

Average

TrustScore 3 out of 5

8K reviews

5-star
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Rated 1 out of 5 stars

DO NOT ORDER

I ordered $340 worth flowers, 3 sets and they looked nothing like the photos! I should have looked at the reviews before I ordered. They tried to offer me $52 refund lol This business needs to be shut down for false advertising!!

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We’re truly sorry to hear that the three arrangements you received did not match the photos and understand how frustrating this must have been, especially for such a large order.
A supervisor has reached out and left both a voicemail and an email to assist further and resolve your concerns regarding the quality of the flowers and the refund offered. We kindly ask you to check your messages, as we would like the opportunity to make this right.

Rated 1 out of 5 stars

Not what you order

Not what you order!

I ordered a PREMIUM LUSH LAVENDER BOUQUET for my mom on Mother's Day. She received a small, bouquet with a couple of roses, 1 lily, 1 bunch of some other white flowers and a couple small carnations. The florist used was Albertsons grocery store. Absolutely terrible bouquet. I was given a full refund after long chats and they said they would send my mom another bouquet. Still so embarrassed about the flowers that were delivered to my mom on Mother’s Day. Wish I could upload photos.

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

Thank you for taking the time to share your feedback about your Mother’s Day order. We sincerely apologize that the Premium Lush Lavender Bouquet delivered did not reflect the size, composition, or quality expected for that selection, resulting in disappointment for such an important occasion. We appreciate you bringing this to our attention and for allowing us the opportunity to address the concern, and we’re glad we were able to resolve the matter by issuing a full refund.

Rated 2 out of 5 stars

Ordered flowers for Mother’s Day-…

Ordered flowers for Mother’s Day- didn’t show up on the day, apparently they will be delivered on the Tuesday 2 days after. Ruined my Mother’s Day present and they also weren’t very helpful on the phone and had poor communication. Wouldn’t use them again as a company. Don’t offer refunds either so beware.

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.

Rated 1 out of 5 stars

Do Not Use...

Do Not Use...

Ordered flowers for 92yr old mother. Didn’t arrive. Followed up with two emails and a phone call. They told me the flowers were left at the nearest ‘post office’!!! They refused to refund our money and said if we wanted them delivered from the post office we’d have to pay extra. Completely unprofessional and totally useless. Would never recommend ‘from you flowers’...

May 11, 2026
Unprompted review
Rated 1 out of 5 stars

I order flowers for my 96 year old…

I order flowers for my 96 year old grandmother for Mother’s Day, who lives in New Castle and we are in Sydney. They didn’t arrive. I called the next morning the 1800 number to ask why. They Tell me that because it’s a big weekend they have a disclaimer that it may go out the next day. Than tells me my order is confirmed in the warehouse (so big enough to have a warehouse) but the order will go out today or tomorrow. What a joke. I said cancel the order. She said it can’t be cancelled. I asked to speak to a supervisor, was told a email is the only way. I reply, so I email them and receive the flowers, you guys say you got them! Never again will I order from them. Disgusting costumer service, disgusting all around. Now she has to wait around for two more days, maybe?? No refund? No flowers?
UPDATED: Delivered next day and left next to the rubbish bin. My Father in Law was there and was walking out to see a flower arrangement left next to the rubbish bin…. That says a lot. Garage company and some garage people working for them.

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!!

Ordered flowers yesterday for my mum who lives over the other side of the country.

Flowers never arrived, got an email today saying they were coming! To late mothers day is over and she leaves today to go away!

No phone calls, no messages just completely missed with no one actually caring!

Poor excuse for a company!

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

The Mother’s Day order was for a cherry…

The Mother’s Day order was for a cherry blossom bouquet deluxe was ordered with full flowers. What was received was a pathetic 4 roses and green in a small vase. Even the vase was the wrong size. I called them for resolution first they said they will re send the order the same day. But nothing came. Chatted and they decided to cancel the order with refund. The refund has not showed up. This was $90 order not a small 4 roses order. Not only the order was delivered correctly they are not wiling to work with you. You will have to scramble to get something for the occasion last min. Not a dependable service.

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We sincerely apologize that the cherry blossom bouquet you ordered was delivered incorrectly with only a few roses, the wrong vase, and that the promised redelivery did not occur, followed by a delay in your refund. We understand how frustrating and disappointing this experience must have been.
A supervisor has reached out and left both a voicemail and an email to personally assist and work toward resolving this matter. We truly appreciate your feedback and the opportunity to make this right.

Rated 1 out of 5 stars

Paid - nothing delivered

Flowers and chocolates did not arrive for Mothers Day, they did not let me know they would not arrive until I contacted them. They then told me they would be delivered two days later, I have asked for a refund which they are not responding to

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Mother’s Day flowers not delivered

Mother’s Day flowers were not delivered. When I called the company they were unapologetic and blamed me for not reading the fine print.
The site says no delivery fee and yet I was charged nearly $20 shipping.
Avoid this company at all costs they are super dodgy!

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We don't have any record of your order with our company based on the information provided in your review. If you could share additional details, we would be glad to continue our search and, should we locate an order, provide further assistance. Thank you.

Rated 4 out of 5 stars

My husband sent his mother flowers for…

My husband sent his mother flowers for Mother's Day and they arrived wilted. I got the associate I needed to speak with yesterday and we resolved the issue. Thank you for making it right!

May 8, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We sincerely apologize that the flowers arrived wilted and did not meet your expectations, especially for such a special occasion and considering the amount spent. We also understand your frustration with the service you received and the unsatisfactory resolution offered.
We have since spoken directly with the customer and are glad to share that the issue has been resolved to their satisfaction. We truly appreciate your feedback and the opportunity to make things right.

Rated 1 out of 5 stars

They don't send what you pay for!

Ordered a bouquet for nearly $100 and received the cheapest flowers you could get. I sent my mother a bouquet of what was suppose to be pink and white roses, but what she received was a bouquet with pink carnations and some cheap white flowers....not a single rose was in her bouquet. So disappointed and will never order from this company again. Crooks!!!

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

I never received my order even though I got a delivery email confirmation...

I ordered for mother's day and did not receive flowers, even though I got an email that they were deliverd.

May 10, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We sincerely apologize that your Mother’s Day order was marked as delivered but was not received. We understand how frustrating and disappointing this experience must have been.
A supervisor has reached out and left both a voicemail and an email to personally assist and resolve this matter with you. We truly appreciate your patience and the opportunity to make this right.

Rated 1 out of 5 stars

I will not order from them again

It first started when I ordered my sisters birthday flowers. They arrived practically dead and was not even in a beautiful placement. Just thrown together.
I gave them another chance for Mother’s Day. I ordered a $95 bouquet and it showed up with 4 roses and about 6 carnations.. when in the photo it was waaay more than that. I contacted customer service and they said all they could do was 20% which was $14…. Really? I am so dissatisfied and disappointed and will not be ordering from them again.

May 9, 2026
Unprompted review
Rated 1 out of 5 stars

Total shambles

I made two orders for Mothers Day. One said they were delivered, and the person I bought them for said they were not. The other bouquet I bought said that they couldn't be delivered and would be attempted after Mothers Day with no information. Total shambles. Will never use again.

May 8, 2026
Unprompted review
From You Flowers logo

Reply from From You Flowers

We sincerely apologize for the confusion and frustration caused by your Mother’s Day orders—one marked as delivered but not received, and the other delayed without clear information. A supervisor has reached out and left both a voicemail and an email to assist further and resolve these issues as quickly as possible. We truly appreciate your patience and the opportunity to make this right.

Rated 1 out of 5 stars

Bogus company

The flowers I ordered for Mothers day never got delivered.
The Customer Services was only good at apologising. When I wanted a refund their response was, ' you well have to wait till tomorrow'!!!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Affordable

Affordable, appreciate the discounts, beautiful, and timely.

May 1, 2026
From You Flowers logo

Reply from From You Flowers

We appreciate you taking the time to post about your experience.

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