The flowers and delivery were fine. I'd give a 5 if it wasn't for From You Flowers' dishonesty. Long time I ago, I 'earned' free delivery for life, which makes me choose this company over others. Th... See more
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Review summary
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It was my best friends birthday and though the flowers were not what I purchased it was a disappointment that it did not look like the one I wanted but it was still beautiful.
Company replied
I do not like that my flowers were not delivered until between 4-5 pm. They charge $15 for same day delivery and that is guaranteed before 3 pm. I ordered for the next day instead of the same day beca... See more
Company replied
Company details
About From You Flowers
Written by the company
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Guarantee
100% satisfaction guarantee
From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.
Contact info
143 Mill Rock Road East, 06475, Old Saybrook, United States
- 1 800 838 8853
- WeCare@FromYouFlowers.com
- www.fromyouflowers.com
From You Flowers Discounts
2.9
Average
8K reviews
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The flowers and delivery were fine but...
The flowers and delivery were fine. I'd give a 5 if it wasn't for From You Flowers' dishonesty. Long time I ago, I 'earned' free delivery for life, which makes me choose this company over others. The other day, I received a 20% off coupon so I used that to order flowers, but at check out, noticed that I had a delivery charge. So I signed in and then the delivery charge was shown as free but my 20% discount was gone and I couldn't enter that code "DUCK" anywhere. So it's really not free delivery. The free delivery has a condition attached to it. It's not fair, it's deceiving and dishonest.
May 2, 2026
Reply from From You Flowers
Thank you for sharing your feedback with us. We’re glad to hear that you were pleased with the flowers and delivery, but we sincerely apologize for the frustration and confusion surrounding the free delivery and promotional discount. We understand how disappointing it can feel when rewards or offers don’t apply as expected, and we regret that this experience impacted your overall impression of our service. We truly value your loyalty and appreciate you bringing this to our attention, as it gives us the opportunity to review and clarify how our promotions work and to make things right. Thank you for allowing us the chance to address this and improve your experience moving forward.
The flower looks beautiful
The flower looks beautiful. My aunt received the flowers in the morning, which is a perfect time.
May 7, 2026
Reply from From You Flowers
Thank you for your kind feedback. We’re delighted to hear the flowers looked beautiful and that your aunt received them at the perfect time. We truly appreciate your support and look forward to serving you again!
If I could leave 0 stars I would
If I could leave 0 stars I would. Claimed they made a delivery, kept giving different delivery times paid the expedite and the delivery never made it to the recipient. Communication is terrible and the service unreliable.
May 6, 2026
Unprompted review
Reply from From You Flowers
Thank you for your feedback. We sincerely apologize for the failed delivery, inconsistent updates, and poor communication, especially after you paid for expedited service. A supervisor has reached out and left both a voicemail and an email to help resolve this for you. We appreciate the opportunity to make this right.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Would do a negative rating if possible
Would do a negative rating if possible. Service is terrible and product provided looks nothing remotely like the picture and value of bouquet is better from your own backyard. Avoid at all costs if want to avoid traumatic and disappointing experience
April 8, 2026
Unprompted review
Reply from From You Flowers
We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.
We are still waiting for a flower…
We are still waiting for a flower delivery that was supposed to arrive on May 1st. Unacceptable!
May 1, 2026
Reply from From You Flowers
Thank you for bringing this to our attention. We sincerely apologize that the flower delivery scheduled for May 1st has not yet arrived, and we understand how frustrating this delay is. We appreciate you sharing your feedback, as it allows us the opportunity to investigate and work toward resolving this issue.
Fresh
When the flowers are delivered they are fresh and beautiful, puts a smile on the face I send them too. That makes me happy as well.
May 1, 2026
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
Flowers were wilted and garbage when…
Flowers were wilted and garbage when they arrived and looked like half the size they should of been
May 1, 2026
Reply from From You Flowers
Thank you for taking the time to share your feedback. We apologize that the flowers arrived wilted and did not meet expectations for size or quality, and we appreciate you bringing this to our attention so we have the opportunity to address the issue and improve our service.
Right on time!
May 1, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
Got the job done after I posted the wrong address
I posted the wrong delivery address and was extremely pleased with the results after correcting my error.
April 24, 2026
Reply from From You Flowers
Thank you for taking the time to review your experience with our service.
Terrible experience
Terrible experience. The bouquet I got for my mom’s birthday was not at all what the photos showed. I paid extra for it to be more full and it was less full than the images on the site. The flowers were not the same color or type, there was supposed to be succulents and eucalyptus, there was not, also a much sleeker vase, the one that came looked like it was from the dollar store. Then I called customer service to see if they could fix it, asked for my concerns with the final bouquet and said they would send her another one. It never came and I’m so frustrated I used this company for her birthday because it was supposed to be special and the flowers sucked. The whole experienced sucked and it was $75+. Ridiculous. I have photos.
April 30, 2026
Reply from From You Flowers
Thank you for taking the time to share your experience and for providing detailed feedback. We sincerely apologize that the bouquet delivered for your mom’s birthday did not reflect the photos, description, or the special occasion it was meant to celebrate. Your feedback is truly appreciated, and we thank you for bringing these concerns to our attention and for allowing us the opportunity to address and resolve the issue.
Late delivery!
Delivery was supposed to be on May first for my mom’s birthday but it arrived a day later on the 2nd even though I payed the fee for the delivery on the next day.
April 30, 2026
Reply from From You Flowers
Thank you for sharing your feedback with us. We apologize that the delivery intended for your mom’s birthday arrived a day later than scheduled despite the next‑day delivery fee, and we appreciate you bringing this to our attention so we can review what happened and work to prevent similar issues in the future.
THE FLOWERS WERE BEAUTIFUL.ON TIME…
THE FLOWERS WERE BEAUTIFUL.ON TIME DELIVERY AND THE COST WAS GREAT. I WAS SO PLEASED.
May 2, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Ordering from Australia was easy.
I was happy to be able to order from Australia. I was able to send a beautiful vase of flowers to my daughter-in-law in Michigan.
The ordering & payment process was easy & clear.
April 29, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Kept me informed of the status of the…
Kept me informed of the status of the flowers I sent to my sister! She loves the flowers she said they were so bright and smelled great! Thank you
May 1, 2026
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
flowers died in one day
May 3, 2026
Reply from From You Flowers
Thank you for sharing your feedback. We sincerely apologize that the flowers did not last beyond one day, as this is not the quality or experience we strive to provide. Please be assured that a supervisor has contacted you to review the concern and work toward a resolution.
Tracking was never updated after "order…
Tracking was never updated after "order received". While technically "on time" was delivered at the last possible minute to be still considered "on time". Arrangement was pretty, and flowers were "healthy" was a lot smaller than I thought it would be, less hydrangeas or smaller than the photo showed, and there were a couple of the white roses that were starting to brown on the edges or had brown lines on the petals.
May 1, 2026
Reply from From You Flowers
Thank you for sharing your feedback. We sincerely apologize for the lack of tracking updates and for the timing and quality concerns with your delivery, as this is not the experience we strive to provide. We understand your disappointment regarding the arrangement’s size and the condition of some of the flowers, and we appreciate you acknowledging the overall presentation. A supervisor has contacted you to review these concerns and work toward a resolution.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
I ordered flowers to send to my daughter for her birthday
I ordered flowers to send to my daughter for her birthday. I continually checked the website for delivey updates but the system update only stated, "ordered, not delievered." The flowers did not arrive until 6:30 pm. When I spoke to my daughter she stated that she received a call from the delivery person who stated that the gate was locked and the delivery was left outside. My daughter was not home so sent her roomate to the gate. The flowers were left at the gate and the delivery person was gone. This is not best practice to not communicate about delivery times prior to the delivery and to leave the paid item outside unattended. I will never reorder from this company again!
May 3, 2026
Reply from From You Flowers
Thank you for taking the time to share your experience. We sincerely apologize for the delays, lack of delivery updates, and the way the delivery was handled, as this is not the level of service we strive to provide—especially for a special occasion like your daughter’s birthday. We understand your concerns regarding the limited communication and the decision to leave the flowers unattended, and we truly appreciate you bringing this to our attention. Please be assured that a supervisor has contacted you to review the situation and work toward resolving this concern.
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