Fuller HeatingReviews 

162
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

This is a local company that had previously installed a replacement boiler. We were so satisfied with the boiler, the service , the workmanship and the follow up service, annual servicing of our boile... See more

Rated 5 out of 5 stars

many thanks for a really successful installation this past week. Everyone we met was skilled, polite and professional. Luthmore put two technical folk onsite and Colin was able to commission the p... See more

Rated 5 out of 5 stars

As a customer with Fuller Heating over 15 years, loyalty pays off, their customer service is excellent. Small malfunction - even in busy periods - are serviced without delays. Now a new boiler was re... See more

Rated 5 out of 5 stars

Very professional, right from the first contact. Installation of a new boiler, three new radiators and sytem flush went without a hitch. Our installer Colin kept us up to speed with progress and l... See more

Company details

  1. Heating Contractor

Information provided by various external sources

Fuller Heating are based in Surrey and South West London, established in 1991 and providing boiler installations, services, gas, heating & plumbing services in Epsom, Sutton, Kingston upon Thames, Esher, Surbiton, Wimbledon, Worcester Park, Leatherhead, Cobham, Banstead, Weybridge, Reigate, Dorking & Chertsey.


Contact info

4.9

Excellent

TrustScore 5 out of 5

162 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(162)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fuller Heating

Fuller Heating helped us out when our boiler failed just at onset of winter.
Our previous Gas Heating engineer had ceased trading in the pandemic.
Within 2 weeks they installed a new boiler and carried out the ancillary work required .
They came recommended from 2 friends in Ashtead and we were extremely appreciative of their prompt assistance at a very busy time for their company and staff.

November 22, 2021
Rated 5 out of 5 stars

Replaced Johnson & Starley Ducted hot air Boiler with Worcester Greenstar 8000 Style 40kW Combi & installed radiatorsWe had to wait a while for staff…

We had to wait a while for staff availability, but having used Fullers before we knew that they would do a good job. Although the J&S boiler was comparatively new, the ducting dated from the original build (1963) and had decades of accumulated fluff & dust in it. The hot water system was dependent on a feed from a 50 gallon galvanised loft tank, which was very rusty and calcified - with outlet valves inoperable and both hot & cold taps with very poor flow rates. Dave took out the J&S, installed the Worcester in a more convenient under-the-stairs cupboard, ran under floor piping, installed the radiators, removed redundant piping, cylinder & pressure vessel, replaced the broken house stop cock with a lever valve, and connected up the hot & cold supplies, which now have excellent pressure. He was very thoughtful and meticulous with cutting lifting floorboards, and his soldered copper pipe work is elegant. Inevitably he encountered a number of obstacles (there are no house plans or drawings) and in consultation with Adrian came up with pragmatic solutions. Dave finished the job by actually replacing bricks where the J&S flue had been so there is no sign of the original hole. Dave is extremely courteous and every morning would tell us what his goal was for the day. He left provision for expansion should we decide to convert the garage. Dave's last day was a Saturday, and on Monday we received the Worcester Bosch Guarantee. Definitely a 5 star implementation.

September 30, 2021
Unprompted review
Rated 5 out of 5 stars

Installation of Worcester Bosch Greenstar 8000

We were impressed with David who did an excellent job. Two old boilers removed and a single boiler installed. The issues that arose were tackled by David very professionally and competently. We would certainly recommend Fullers to family and friends.

September 15, 2021
Unprompted review
Rated 5 out of 5 stars

Fuller Heating Care

From the initial quote to the finished work we felt Fuller Heating cared about doing their best for the customer. We had a new boiler fitted and they made sensible suggestions to improve problems we had had with the system before. All work completed to a high standard.

September 14, 2021
Rated 5 out of 5 stars

Fuller Heating replaced an old boiler…

Fuller Heating replaced an old boiler situated in a kitchen cupboard. Due to new regulations it was not straight forward, but an excellent and neat job was made. The engineers arrived on time, were always polite and helpful and I have no hesitation in recommending them.

September 14, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service, as always, from this company. From office staff to the owner to installation operatives, I cannot recommend this firm highly enough. I have been a long time customer (approx 20 years). Extremely professional at all times, good advice with suggestions/options for the job in question and last but most definitely not least, very very competitive prices.

August 30, 2021
Rated 5 out of 5 stars

New Worcester GR8300iW 35W Boiler Installation with Power Flush

Mark the gas engineer did an outstanding job installing our new Worcester boiler and central heating extension. At all times, Mark's workmanship was of very high quality, despite a number of unexpected difficulties with the old existing system pipework.
We are very happy with the new installation and the professional approach applied to the job.
We would certainly recommend Fuller Heating's services and use this company again.

July 17, 2021
Unprompted review
Rated 5 out of 5 stars

Boiler replacement.

Excellent job by David at Fuller heating. Replaced by eol Ideal for a Worcester Bosch 32cdi compact. Professionally fitted to Worcester's specification and expectation. Adrian was the best price compared to many offering fixed price agreements that came with less of the recommended installation steps. Very happy I got peace of mind with Fuller heating. I would definitely use again.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly, reliable, have used for over a decade.

Fullers has been servicing my boilers for over 10 years. When my heating packed up (in the middle of winter, naturally) Fullers did a great job replacing the boilers, upgrading the pipework and much else. I wouldn't hesitate to recommend them.

April 1, 2021
Unprompted review
Rated 4 out of 5 stars

New system is Greenstar Comfort 1RF

New system is Greenstar Comfort 1RF. Good customer information exchange.
I have got the impression that time at the job is of the essence and perhaps time spent on site is rationed. As a customer I feel more time could have been spent with me to help me understand the workings of the system.
On the day following commissioning I required assistance as the temperature fluctuated. A Saturday is not a good day to report a fault albeit with a system still under guarantee/warranty.
Once contact had been established it was possible to get an operative to revisit the site and arrange corrective action.

March 20, 2021
Unprompted review
Rated 5 out of 5 stars

Professional Service.

Replace gas boiler in a confined space under worktop. Modifications to pipework to suit, and update system. Fit new pump, and power flush CH system. Being an Accredited Worcester Bosch installer, you receive a professional service with a competitive quotation, a heating engineer that will keep you informed, and achieve the best installation to suit your needs.

January 25, 2021
Unprompted review
Rated 5 out of 5 stars

Efficient installation of boiler

I received a competitive quote from Fuller and went ahead with the installation of a new Worcester Bosch boiler in a new position, removing the old boiler, tank, cylinder and pump. The engineers were very hard working and efficient, socially distancing and masks so I felt secure having them in my home. All done and dusted on time despite being a complex job.

December 29, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant, professional and timely

I can’t fault the services provided by Fuller Heating, the engineer was hardworking and thoughtful and kept me updated on the progress of the boiler installation. The quote was accurate as were the timescales provided. One happy customer. I would recommend Fuller Heating.

December 1, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look