Affordable hair extensions with okay customer support.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Great quality, excellent customer service, blends amazing
Company replied
I have been wearing hair extensions for 35 years and I have finally found nice quality hair at an affordable price. I enjoy the personal service and care the staff have given to me as a new customer.... See more
Company replied
Hair match was perfect. The hair was soft, came in a hair safe net, and packaged nicely (not shoved in there carelessly). Any issues that may have occurred, they were extremely quick and helpful with... See more
Company replied
Company details
Written by the company
100% human hair extensions directly from full shine's factory, save big on clip in hair extension, tape in hair extension, wigs, pre-bonded hair extension.
Contact info
91710, United States
- service@fullshine.net
- www.fullshine.net
4.2
Great
187 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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The hair came on on time
The hair came on on time. It was prettier or nicer than I expected. It was easy to install the weft myself . The bayalage is beautiful on my dark hair.I look forward to buying more.
January 11, 2025
Unprompted review
Reply from Full Shine
Thank you for your feedback! We're so glad you love the hair and found it easy to install. We’re committed to continually improving our products and services for you! 💖
The best extensions I’ve tried for the best price!
I’ve been using Full Shine hair for 3 years or longer. Before it started becoming popular from TikTok or any other things you see it on, I was looking for something that wasn’t going to break the bank but give me the same great results every time. If you’re wondering if you should order, do it now! I recently ordered new hair and had them installed. The quality of the hair along with the customer service is amazing, it makes it worth it to know how easy and fast it is to talk to someone if needed! I’ve never found a company so genuine and great about fixing issues and over all being great to their customers! I will say the blonde extensions offered are beautiful, I’ve always been a dark haired girly but these just changed my life! They are so easy to color match and give you the best results for a quarter of the price of big time extension brands. I truly hope full shine becomes one of those big brands in the extension world just to prove great things don’t have to cost 1000s! I can’t say enough great things about them!
January 2, 2025
Unprompted review
Reply from Full Shine
Thank you so much for your amazing review! 💖 We're beyond thrilled to hear that Full Shine has been your go-to for such a long time and that we've been able to provide you with high-quality extensions at an affordable price. It's customers like you that make what we do so rewarding! We're also glad to hear that the blonde extensions were a game-changer for you—it's always wonderful to see how well they match and transform your look. Your support means the world to us, and we’ll continue striving to offer the best products and service. We truly hope Full Shine grows even bigger in the future, and we're so grateful for your trust and loyalty! ✨
Full shine makes great extensions that…
Full shine makes great extensions that last up to 6 months if you take good care of them! I love the clip ins because they look real and can be easily taken out each night and washed separately every 1-2 weeks. I n have bought these for years and love them!
December 12, 2024
Unprompted review
Reply from Full Shine
Hi Whitney,
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying your Fullshine extensions for years and that our clip-ins have made such a positive impact on your hair routine. We're so happy to know that they blend seamlessly and fit your needs, while lasting up to 6 months with proper care.
Your feedback means a lot to us, and we're grateful for your continued support. If you ever need any tips or assistance with your extensions, feel free to reach out. We’re always here to help!
Thank you again for choosing Fullshine Hair Extensions, and we look forward to serving you for many more years to come!
Warm regards,
Fullshine Team
Amazing hair
So far so good for me. My client and I have seemed to stick with em. Good quality and quantity. And reasonable. Looking forward to trying different wefts.
December 8, 2024
Unprompted review
Reply from Full Shine
Hi Lindsey,
Thank you so much for your fantastic review! We’re thrilled to hear that both you and your client are enjoying the quality and quantity of Fullshine Hair Extensions. It’s wonderful to know that they’ve been a great fit for your needs, and we’re glad you’ve found them to be both high-quality and reasonably priced.
We’re excited for you to try out the different wefts and look forward to hearing your thoughts! If you ever have any questions or need further assistance, don’t hesitate to reach out. We're here to support you every step of the way.
Thank you again for choosing Fullshine, and we appreciate your continued trust in our products!
Best regards,
FULLSHINE TEAM
Fast shipping
Fast shipping, good quality, and very good customer service!
October 18, 2024
Unprompted review
Reply from Full Shine
Hi Kenley,
Thank you so much for your wonderful feedback! We're delighted to hear that you were happy with our fast shipping, quality, and customer service. Your satisfaction is our top priority, and we’re so glad to know that your experience with Fullshine Hair Extensions has been a positive one.
If you ever need anything else, don’t hesitate to reach out. We’re always here to help!
Thank you again for choosing Fullshine, and we look forward to serving you again soon!
Best regards,
FULLSHINE TEAM
I have bought the hand tied sew in 24…
I have bought the hand tied sew in 24 inch wefts and they have been amazing so far. They don’t shed which was the first thing I was concerned about when buying a new brand. The wefts aren’t thin either.
October 15, 2024
Unprompted review
Reply from Full Shine
Hi Dani,
Thank you so much for sharing your feedback! We're so happy to hear that you've been loving the 24-inch hand-tied sew-in wefts. It's great to know that they’ve exceeded your expectations, especially with no shedding and the quality of the wefts being just right. We understand how important those factors are when choosing a new brand, and we’re thrilled that Fullshine has worked out so well for you.
If you have any questions or would like to try more products in the future, feel free to reach out. We're here to help!
Thank you again for choosing Fullshine, and we look forward to serving you again soon!
Best regards,
FULLSHINE TEAM
I love my clip-ins I got the 24 inch…
I love my clip-ins I got the 24 inch they are long and fluffy and shiny really great quality.
October 2, 2024
Unprompted review
Reply from Full Shine
Hi Renee,
Thank you so much for your kind words! We’re thrilled to hear that you love your 24-inch clip-ins and that they meet your expectations for quality and style. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We truly appreciate your support!
Best regards,
Mabel
Fullshine
SCAMMED
I bought from this site, a complete scam, can't find my order and so on, even though bank has proof they took my money STAY AWAY from this company
September 10, 2024
Unprompted review
Reply from Full Shine
Hi Jean,
I’m sorry to hear about your experience and understand your frustration. It sounds like there may have been some confusion, as your order was placed on a different website.
If you could please check your email for any order confirmation or details, it might help clarify the situation. We’re here to assist you in any way we can.
Thank you for reaching out, and we hope to resolve this for you soon.
Best regards,
Mabel
Fullshine
I ordered extensions 2 weeks before a…
I ordered extensions 2 weeks before a wedding paid expedited shipping was told 3-5 business days, they first lied and said there was a mixup and they waited 3 more days to tell me that they don’t even have them in stock and it’s now 2 days before the wedding I ordered from Goo- goo got them over night and absolutely beautiful hair Go to goo- goo I’m having my lawyer look into fullshine kind of looks like they are just taking every ones money and extra shipping charges.BAD BUSINESS
September 3, 2024
Unprompted review
Reply from Full Shine
Hi Janet,
Thank you for your feedback. I’m really sorry to hear about the delay in your delivery and understand your decision to cancel. We value your business and would love the opportunity to discuss how we can make this right.
Please check your email, as we’ve sent you a message with an offer we hope you’ll consider. Your satisfaction is important to us, and we appreciate your understanding.
Thank you again, and we hope to hear from you soon!
Sincerely
Mabel
Fullshine
SCAM!
SCAM!! DO NOT BUY!!!
I ordered extensions on Aug 31. The date today is 9/16. I paid extra $25 for expedited shipping. I have received no respons to inquiries.
September 16, 2024
Unprompted review
Reply from Full Shine
Hi there,
I’m truly sorry to hear about your experience, and I appreciate you bringing this to our attention. I understand your frustration regarding the delay in receiving your extensions and the lack of communication.
Your feedback is essential to us, and I want to make this right. Could you please provide your order number? This will help me investigate the issue and ensure we address your concerns as quickly as possible.
We value our customers and strive for the best service, and I apologize for falling short in this instance. Thank you for your patience, and I look forward to resolving this for you.
Best regards,
Mabel
Fullshine
Delivery Dates Are A TOTAL LIE
I placed an order on August 11th. Expedited, 3-5 day delivery. It is now August 20th. The extensions have yet to ship, but they were very quick to charge me. I have emailed customer service with no response. I should have read the reviews before ordering. Please be aware!
August 11, 2024
Unprompted review
Reply from Full Shine
Hi Heather,
Thank you for bringing this to our attention. I sincerely apologize for the delay in shipping your order placed on August 11th. I understand how frustrating this must be, especially with the expedited delivery you selected.
To better assist you, could you please provide your order number? This will help us investigate the situation more effectively and ensure a prompt resolution.
We value your feedback and are committed to improving our service. I appreciate your patience as we work to address this issue.
Thank you, and I look forward to hearing from you soon.
Best regards,
Mabel
Fullshine
So disappointed
So disappointed. I made a hair appointment to get extensions installed 6 days after I ordered them coming expedited. They email me the night before the extensions are supposed to arrive saying my address was incorrect in which it wasn’t. Tried to contact only thing I can do is email. I pay for expedited shipping for a reason I had taken the day off had a hair appointment total waste of time.
July 26, 2024
Unprompted review
Reply from Full Shine
Hi there,
Thank you for your feedback this is duly noted and we will make sure that this won't happen again.
We sincerely apologize for the disappointment and inconvenience that this incident has caused you.
We would like to assist you further on this if you could email us your order number so we can investigate what happened and how we can serve you better.
We appreciate your patience and cooperation on this.
Sincerely,
FullShine
I love my full shine toppers
June 30, 2024
Unprompted review
Reply from Full Shine
Hi Charlie,
Thank you for your kind words.
We are thrilled that you are loving your toppers. Your feedback matters.
I have been buying from here for a…
I have been buying from here for a while. Love the selections and prices.
June 28, 2024
Unprompted review
Reply from Full Shine
Hi Vicki,
We greatly appreciate your feedback; it helps to continue offering good products and services.
10/10 Great!
Color matched very well. I am installing tomorrow and I cannot wait! Recommend 10/10!
June 1, 2024
Unprompted review
Reply from Full Shine
Hi Claudia,
We are glad that you are satisfied with your purchase.
Thank you for giving us perfect 10.
We will strive harder to maintain this perfect score with your next order.
Thank you.
Worth the money! Highly recommend
I love the affordable prices and the beautiful hair. I have bought many wefts from them. They have the best customer service o have ever dealt with.
June 6, 2024
Unprompted review
Reply from Full Shine
Hi Erin,
We appreciate your feedback.
Rest assured that we will strive harder to offer good quality products and services.
Sincerely,
FullShine
I have ordered hair several times and…
I have ordered hair several times and the quality and fast delivery is amazing. I recommend 🙌🏻
May 29, 2024
Unprompted review
Reply from Full Shine
Hi Andrea,
Your feedback matters.
We appreciate you noticing are effort in delivering it fast and providing good quality products.
Sincerely,
FullShine
Defective Products & NO Customer Service
I have been a customer of Full Shine Hair Extensions via Amazon since 2020. I have always been satisfied with their product quality and great customer service. Then I ordered directly from their website, and I had a totally different experience.
I ordered 2 of their PU XO Weft Hair Extensions, both 22 inches long. These extensions are the latest hair extension innovation, making them difficult to find and very expensive. But since I had had so many great experiences with this company, I had no qualms about ordering some from them. And I ordered 2 so that I could do my entire installation (I have thin hair).
Unfortunately, both of the wefts they sent me were 20 1/2” long, not 22”! For what I paid, I expected the full length I ordered and is on my receipt. I photographed the extensions on a yard stick and contacted them immediately.
A week later, I had not heard back from them except for an automated reply, so I contacted them again. I advised them that I had very little hair because I had taken out my old (very used) extensions to install these XO Wefts + another 22” weft I already had, so now I had no hair that I could install! I received only another automated response.
2 1/2 weeks later I had heard nothing more from them, so I opened a dispute with Affirm, their financing company. I had chosen their “every 2 week no interest payment plan” to make the purchase affordable. Affirm received a response from Full Shine that they are “Looking into the matter”. What is there to look into? I sent them photos! What the heck do they mean?
They apparently no longer have a customer service team or simply don’t care about customer service any longer. Or perhaps they are receiving so many requests for returns that they just can’t handle them all. Whatever their excuse(s), I’m out 2 payments and have hair I cannot wear because the wefts I need to wear over these are 22” long. And I refuse to cut them because I was sent the wrong ones from Full Shine.
If you want to buy hair from Full Shine, do so ONLY on Amazon so you can get your money back! Do NOT buy off of their Website since there you will receive defective merchandise and receive no customer service.
May 11, 2024
Unprompted review
Reply from Full Shine
HI Marlo,
We sincerely apologize for the inconvenience you encountered with this order.
We are waiting for the return item to fix this for you.
Your feedback matters and we will strive harder so that this will not happen again.
Sincerely,
FullShine
Fullshine hair extensions
Love this brand of extensions so much! I have been ordering hair from fullshine since 2016 and they never disappoint! The customer service is incredible and hair quality is amazing! Highly recommend!
May 24, 2024
Unprompted review
Reply from Full Shine
Hi! Thank you very much for your support! We will continue to work hard to provide you with better products!
This company does very well with…
This company does very well with customer service! Their hair is always great value for the price! 10/10 recommend!
May 1, 2024
Unprompted review
Reply from Full Shine
Hi! We appreciate your kind words and are thrilled to hear you're enjoying your hair extensions. Thanks for choosing us!
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