Fun4Kids.com Reviews 3,041

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Brought a car for my daughter, and it broke didn’t last that long. Got a few emails from him that he wanted to send me a control box but he didn’t, matter didn’t get resolved Spent £100 Pound... See more

Rated 5 out of 5 stars

Bought a Trampoline from fun4kids which was a great price and delivered really quickly. Having had reported a faulty part via email, was pleasantly surprised by the really quick and positive response... See more

Rated 5 out of 5 stars

To say you value feedback is almost laughable. I have been trying all day via twitter, text and email to speak to anyone about the recent purchase for a birthday tomorrow. I bought a ride in tractor w... See more

Rated 5 out of 5 stars

Bought the Lamborghini Aventador Style 12V Ride On Children’s Electric Car - White with a personalised number plate for my nephews 3rd birthday. Everything was as smooth as it could have been from p... See more

Company details

  1. Toy Store

Information provided by various external sources

Fun4Kids is the UK's leading online store for outdoor toys and accessories. Selling top products from Bouncy Castles to Scooters and much more...


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 4 out of 5 stars

The only downside was no email …

The only downside was no email confirmation for delivery and for tracking purposes. This caused issues for delivery, luckily a neighbour was in but with the item being large and heavy it was not ideal.
If I would order in future I would much prefer and require notification for delivery.

November 17, 2017
Unprompted review
Rated 1 out of 5 stars

I ordered a black scooter for my son on …

I ordered a black scooter for my son on the 27/10/2017 for his birthday on the 06/11/2017 they sent a pink one without a resend slip it took ages then they had stated that they had sent another one on the 08/11/2017 at 11.30 in the morning by TNT and signed by me, which was untrue has I was at work and my house was empty. This is the worse service I have ever come across. I’m out of money and my son has not received is birthday present. This has caused stress and inconvenience. I will never order from them again. And I urge anyone to think again in ordering from this company. Stephanie from London

November 9, 2017
Unprompted review
Rated 5 out of 5 stars

Arrived in less than 24 hours after …

Arrived in less than 24 hours after arriving midnight for my two year old daughters birthday

Had a couple of enquiries how to work the car via the instructions and emailed Gary with a prompt efficient email with answers

Top class service and I've had nothing but compliments and good remarks from the car my little girl is so so happy I can't wait to order Christmas presents
Best car on the internet and that is no exaggeration.
**** 1st class service 1st class car ****

October 30, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We are very impressed with the quality, the speed it was delivered and the speed of emails when I had a question, we wouldn't hesitate to recommend this company or the helpful staff

October 26, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely love our new golf GTI

Absolutely love our new golf GTI. We brought one for our daughters second birthday and after setting it up we are really impressed. We didn’t realise the wheels have blue LEDs which was a bonus when we put it together. It has so many awesome features and the pictures or description definitely do not do this little car justice. We brought our older daughter a ride on when she was two and this car makes her one look like a total waste of money for what we got pound for pound. I couldn’t imagine anyone not likening this car if you want a VW ride on.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

Jaguar ride on

I bought a Jaguar ride on for my grandson for Xmas. I am very pleased with my purchase. The car is well made and looks stunning ( pity it's not made in the U.K).
I received an excellent service and the car was dispatched and arrived within 3 days. It was also easy to assemble.
I would thoroughly recommend Fun4Kids.

October 25, 2017
Unprompted review
Rated 5 out of 5 stars

4 x 4 Jeep - great fun.

Purchased an electric jeep for my grandson. Super quick delivery. He is too young to fully appreciate the jeep as he is only 1, and the recommendation is 3+, but as it has a remote control so his parents can control it until he is a little older. It has been very well received.

October 23, 2017
Unprompted review
Rated 5 out of 5 stars

Fab!

The order process was quick from start to finish. I was updated on the delivery process and given an hours time slot for arrival. Can't fault them and can't wait to see my little boys face when he sees his ride on Merc.

October 17, 2017
Unprompted review
Rated 4 out of 5 stars

Good service

Good service. Speedy 5 day delivery to spain. Only thing that stops me putting 5 star is that i ordered personalized plates and they are not in the box

October 17, 2017
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic company to order …

Absolutely fantastic company to order from, good prices, loads of information on the car I bought and very fast free shipping. Opened the box to have a look if everything looks ok which it does but not set up yet as it’s a xmas present for my little man.

October 7, 2017
Unprompted review
Rated 1 out of 5 stars

Lazy & Indifferent Customer Service

Ordered a Rocket Renegade 24v ride-on jeep for our grandchildren. The courier service tried to deliver the day before the arranged date but we were not there and when I phoned they were unable to offer re-delivery. Fun 4 Kids were totally uninterested in helping to get my item delivered. They did not want to contact the courier and constantly passed the burden of chasing up back to me. Garry even suggested at one point that I should find out what was happening and let him know! After 3 weeks and a lot of pushing on my part I was told that my item was lost and all they could suggest was that I contact the courier 'to arrange delivery'. I gave up and asked for a refund, a request they ignored. Finally, I opened a claim with Amazon and was granted a full refund within 2 hours. Interestingly, Fun 4 Kids replied to my review of them on Amazon with a standard comment blaming the courier and recent cyber attacks and stating that they had given me a refund along with an apology. That was a lie, they made no contact with me after I asked for a refund and certainly have not apologised. What a shameful and dishonest way to do business.

August 7, 2017
Unprompted review
Rated 5 out of 5 stars

Trampoline. 14' Rebo Base Jump. Good piece of kit.

I was looking for a decent sized trampoline for home and found the fun4kids website through browsing. I was impressed both with the ease of navigation on the website and the trampolines on display. I settled on a 14' Rebo Base Jump trampoline. F4K do say that once ordered, delivery is toward the end of May. I ordered at the beginning of May. Once it arrived, I checked through the parts and found a package missing. It was difficult to get through to F4K by phone, but email was effective and convenient. The missing box was sent on with a minimum of delay (Garry was very helpful). In assembling the trampoline, the instructions suggest 3 adults. I managed 99% by myself with just some logical thinking. Also the instructions show assembly in pictures with few words. However, all the parts were present, assembly was in a logical way and once set up is very stable. The parts seem robust and the whole is stated to be able to support weight up to 150kg. I'm pretty impressed so far (June 2017) and will keep F4K in memory.

June 25, 2017
Unprompted review
Rated 1 out of 5 stars

ABSOLUTELY DO NOT DO BUSINESS WITH THIS …

ABSOLUTELY DO NOT DO BUSINESS WITH THIS COMPANY - THEY ARE FRAUDSTERS AND YOU WILL EITHER NOT RECEIVE YOUR GOODS (BUT GET CHARGED FOR THEM ANYWAY), PAY FOR NEXT DAY DELIVERY (BUT NOT GET IT AND GET CHARGED ANYWAY), AND THEY DON'T REPLY TO YOUR EMAILS. I am in the process of contacting my bank to obtain the money back and will then contact the ombudsmun to have them shut down.

May 31, 2017
Unprompted review
Rated 1 out of 5 stars

do not use this company

Ordered a ride-on car from fun4kids as a birthday gift.
They use amazon account to pay for the order, so look legitimate. After placing the order, the money deducted immediately and the guy called saying the item is not in stock and they have something else for same price.
I agreed on phone as there was not much time left and they confirmed the dispatch afterwords on email.
Next day, received the parcel with number plate only. I called the guy (who changed my order) several times but he did not pickup phone. Emailed to their help desk several times, but there is no response.
Just contacted amazon for my payment return, let's see what happens.
These guys should not be in business and should not be allowed to use reputed companied like amazon for their payment.
Beware and stay away from this guy.

February 6, 2017
Unprompted review
Rated 1 out of 5 stars

Scooter had broken wires

You sold to me an electric scooter with broken wires. I have tried to contact you today in vain. No one picks the phone. Someone by the names Garry in your company claims my receipt belongs to another item. Are you ripping me off?

January 3, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, recommended the perfect gift for my Grandchildren, and delivered promptly, with no problems at all to a different country. Very pleased, would recommend.

December 1, 2016
Unprompted review

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