Fun4Kids.com Reviews 3,041

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Brought a car for my daughter, and it broke didn’t last that long. Got a few emails from him that he wanted to send me a control box but he didn’t, matter didn’t get resolved Spent £100 Pound... See more

Rated 5 out of 5 stars

Bought a Trampoline from fun4kids which was a great price and delivered really quickly. Having had reported a faulty part via email, was pleasantly surprised by the really quick and positive response... See more

Rated 5 out of 5 stars

To say you value feedback is almost laughable. I have been trying all day via twitter, text and email to speak to anyone about the recent purchase for a birthday tomorrow. I bought a ride in tractor w... See more

Rated 5 out of 5 stars

Bought the Lamborghini Aventador Style 12V Ride On Children’s Electric Car - White with a personalised number plate for my nephews 3rd birthday. Everything was as smooth as it could have been from p... See more

Company details

  1. Toy Store

Information provided by various external sources

Fun4Kids is the UK's leading online store for outdoor toys and accessories. Selling top products from Bouncy Castles to Scooters and much more...


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 2 out of 5 stars

No plate

I orded one of the cars from here and paid a fiver extra for the personlized number plate with my grandsons name on it i didnt get any number plate when i tried to contact them i tried 3 diffrant numbers and none of them worked how are you sopossed to get intouch with them to sort the problem out costomer aftercare is crap

September 28, 2016
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM HERE

I have sent many emails regarding my order and been awaiting a response. Firstly I was informed on the day of delivery that my order was unable to be sent out due to product damaged and unable to sell, on day of delivery, and now after having to alter my request, I'm no longer receiving a response. You have however taken the money from my bank! This was ordered as a present for my daughters birthday which is in 2 days time!!!!!! My emails are now being blocked too!! I have spoke to my bank and I will be retracting my payment and I have contacted trading standards!! This company is a rip off!! Taking people's hard earned cash!! You should be shut down and unable to trade in the future! Please people take note. DO NOT BUY ANY PRODUCTS FROM THIS COMPANY!!

February 11, 2016
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 1 out of 5 stars

Unacceptable

My item was in stock and I ordered before the 3 o clock deadline for next day delivery, paid for next day delivery, never heard another thing, have sent 3 mails!!! Sat in all day waiting! Will be contacting my bank first thing in the morning to see where I stand regarding this.

January 12, 2016
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 1 out of 5 stars

THE WORST SERVICE EVER.

I brought a kids ride on quad for my son for Christmas and when I opened the box I found that the quad had Brocken parts and the build quality was terrible. I contacted fun4kids with no joy. I had to involve pay pal to recover my money which took 3 weeks to sort this after several occasions I tried to contact them they are just NOT INTERESTED. I eventually received a rude email saying I would not get anywhere complaining and that if I sent another email my case would go to the bottom of the pile. After this experience I've found much better company's out there that offer a much better service and a CONTACT NUMBER. So to sum the experience up is never deal with this company again nor would I recommend them to anyone I know. AVOID if you want a happy ending.

January 7, 2016
Unprompted review
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Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 1 out of 5 stars

faulty electric cars

brought a rocket G12 12 volt electric car for my grandson as we live 2 hours away we delivered it to him for Christmas he rode it sunday 3/1/2016 and was working fine not sluggish charger indicater light ok. He got up on the Monday morning 4/1/2016 and it was dead as a doe doe so my daughter put it on charge nothing no charger light no power nothing even after 12 hours of charging. I paid through paypal so rang the number the said company had given and that was on my receipt from paypal bogus numbe it kept saying you have dialled incorrectly. e mailed the website messaged ion face book even e mailed the "main man" nothing then read on their facebook page and to my horror there was loads of people moaning about their faulty cars scooters and not hearing anything . I sent 3 different e mails to the website and received the same e mail back everytime shocking absolutely shocking. I had a message from another of their upset customers and she had to take them to a small claims court?????? you don't expect this when you buy your grandson the Christmas present he longs for he now has no present to ride and keeps crying and asking why father Christmas sent him a broken car what do you say to a 3 year old????

January 6, 2016
Unprompted review
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Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 5 out of 5 stars

Excellent!

Excellent service from ordering of product to delivery. Garry in sales is brilliant with answering queries and gets back to you with an answer immediately. Have used this company over the last few years and will continue to use them in the future.

December 21, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 2 out of 5 stars

Concerned

I order a car for my daughters birthday, I ordered and paid for it 16 days ago, I received the personalised ref plate after 3 days but still waiting for a delivery date for the car, I sent an email about a week ago and I am yet to receive a reply to that as well, I am not concerned as its my daughters birthday next week and I have been left in limbo

November 29, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi Rachel

As you may recall the model you ordered is on pre-order for delivery around the 10th December - we have contacted you about this and you are well aware of this fact

Thanks

Garry

Rated 1 out of 5 stars

Awful & I would avoid at all costs

I had a terrible experience with this company. I ordered a range rover electric car and it was faulty. Fun4Kids are only contactable by email so I emailed explaining the product was faulty asking for a refund and they responded 2 days later offering an exchange. I pushed for a refund and after exchanges backwards and forwards over a period of days this was agreed. I returned the item but it was weeks until I received the refund. I kept on having to chase for my £200 and more than once the money did not arrive in my account when they said it would. I was eventually refunded thankfully but the poor quality product and poor service has left me very unhappy and I would never use this company again. I would prefer to pay twice the price elsewhere at a reputable company. I left a review of the product on their website so other people didn't make the same mistake as me and spend £200 on a poor quality product but it never appeared on the site. I resubmitted in case it was my error but again no sign of the review. The car I ordered has no customer reviews showing. I think fun4kids must be vetting the reviews and choosing not to put poor ones on there which makes me question the company.

All in all an awful experience and I would certainly not recomend fun4kids.

November 9, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi all - we are no longer working with Trustpilot to collect reviews - many of these reviews are now out of date - please click here to see our most up to date and latest reviews:

http://fun4kids.reviews.co.uk/

Thanks for reading

Rated 1 out of 5 stars

Waste of money

Bought 2 electric street scooters, 1 is faulty but fun4kids won't reply to my emails. Absolutely disgusting as my 1 son is left heartbroken! In future I will rather pay triple the price elsewhere. They have lost very good custom as a good few family members and friends were buying these for Christmas but now I've advised them not to waste their money!

November 3, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi Claire

I am sorry you are having issues, we always reply to emails so I am not sure why your's have gone unanswered, please email me directly at garry@fun4kids.co.uk and I shall deal with the issue personally

Thanks for choosing Fun4Kids

Rated 4 out of 5 stars

Thrilled but courier let it down!!

Our little boys over the moon with his car!! Quality is fab! The purchasing experience was seem less and great contact from fun 4 kids themselves however, we were let down by the courier I am afraid. We do live on a farm and it is a tricky place to find so we did all we could to make sure they had clear instructions. They used the location as an excuse not to deliver the item - they didn't proactively contact us etc. Service was terrible from them. But Fun 4 Kids were fantastic! Would purchase from them again but they should look at their courier

October 23, 2015
Unprompted review
Rated 5 out of 5 stars

replacement remote control

WHAT AN ABSOLUTELY FANTASTIC COMPANY , MY GRANDAUGHTERS REMOTE CONTROL FOR HER RIDE ON JEEP BROKE , CONTACTED THEM ON WEDNESDAY , NEW ONE SENT OUT ON THURSDAY EVENING , AT NO COST , I WOULD RECOMMEND THIS COMPANY TO EVERYONE AND SOME OF THE BIGGER COMPANIES COULD LEARN A THING OR TWO FROM YOU REGARDING CUSTOMER SERVICE . VERY HAPPY CUSTOMER , KEEP UP THE GOOD WORK MANY THANKS PAUL

October 22, 2015
Unprompted review
Rated 4 out of 5 stars

FANTASTIC DELIVERY TIME

Just to say a massive thank you for the fantastic delivery time on my purchase. Ordered yesterday afternoon at 1.30 pm and delivered by 12 midday today

October 19, 2015
Unprompted review
Rated 5 out of 5 stars

brilliant

They were very helpful and my purchase arrived when they said it would and I would recommend them

October 9, 2015
Unprompted review
Rated 5 out of 5 stars

Great purchase

Extremely pleased with my purchase. Super speedy delivery, it was delivered within 24 hours. Great product a dmy 4 year old is very happy indeed.

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Rocket gt12

I bought 2 rocket gt12 cars from this site I was amazed at the quality of the cars I can't fault this company for the quick service keeping me up to date on delivery of the items first class service I recommend this company to a friend she also has purchased the car and another friend is going to purchase motor bikes I will always shop with this company from now on the wee cars I bought has music playing you can also use your iPhone or iPod the lights all work there even a safety belt so your children are secure in the car please please do not hesitate to shop from fun4kids best experience I've had shopping on line thank you fun4kids amazing and I have to happy and funky grand children on Christmas morning

October 8, 2015
Unprompted review
Rated 5 out of 5 stars

Deluxe 12 v motorbike

Fantastic prouduct great value for the money. Service brilliant when the bike was delivered the wind sheild was cracked I emailed fun4kids and a new one was sent out within 2 days I would certainly recommend this company👋

October 2, 2015
Unprompted review
Rated 5 out of 5 stars

Arrived on time & a good price

I was nervous of ordering this ride on car from this company as it was a lot of money, however the car was delivered next day as promised and the price was better than a lot of companies. I would use this company again.

October 2, 2015
Unprompted review

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