Fun4Kids.com Reviews 3,041

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Brought a car for my daughter, and it broke didn’t last that long. Got a few emails from him that he wanted to send me a control box but he didn’t, matter didn’t get resolved Spent £100 Pound... See more

Rated 5 out of 5 stars

Bought a Trampoline from fun4kids which was a great price and delivered really quickly. Having had reported a faulty part via email, was pleasantly surprised by the really quick and positive response... See more

Rated 5 out of 5 stars

To say you value feedback is almost laughable. I have been trying all day via twitter, text and email to speak to anyone about the recent purchase for a birthday tomorrow. I bought a ride in tractor w... See more

Rated 5 out of 5 stars

Bought the Lamborghini Aventador Style 12V Ride On Children’s Electric Car - White with a personalised number plate for my nephews 3rd birthday. Everything was as smooth as it could have been from p... See more

Company details

  1. Toy Store

Information provided by various external sources

Fun4Kids is the UK's leading online store for outdoor toys and accessories. Selling top products from Bouncy Castles to Scooters and much more...


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Rated 4 out of 5 stars

you are wonderful

i ve recieved my electric scooter drive belt order the next day.and my doughter is delighted she got her electric scooter fixed on time.you are wonderful..thank you very much.

September 25, 2015
Unprompted review
Rated 4 out of 5 stars

Delivery delay but good communication

Ordered a 14ft Trampoline which stated it was in stock. The delivery was delayed by about a week which was disappointing, but communication was good throughout.

September 24, 2015
Unprompted review
Rated 1 out of 5 stars

After sales service

If I want to buy something...Garry Mills replies almost instantly. Got a question again he replies instantly...... Find proof, send via email.......suddenly no contact!!!!!!

Bought a trampoline..as others have said delivery, speed -excellent. Have a problem with product, message and get a speedy reply with instructions how to purchase replacement. Confirm with receipt that's it's still way under its 1year guarantee... No response!!!!
As other have said tried three numbers all dead. Contacted others on social media who have same problem, emailed, messages on FB etc.....NO RESPONSE.
Do not use this company 😕

September 23, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi Philip

I am sorry you are having issues, we always reply to emails so I am not sure why your's have gone unanswered, please email me directly at garry@fun4kids.co.uk and I shall deal with the issue personally

Thanks for choosing Fun4Kids

Rated 5 out of 5 stars

Flawless

Super quick delivery of both items; arrived in perfect condition; Garry's response to our shipping query was friendly & efficient!

September 20, 2015
Unprompted review
Rated 5 out of 5 stars

Great service

After searching EBAY for a charger for my son's quad i contacted the fun4kids seller of the same quads and asked if they done replacement chargers. they was very quick to respond and instructed me to there website to order the replacement.

September 18, 2015
Unprompted review
Rated 5 out of 5 stars

Great service, thank you

We ordered a trampoline as a surprise birthday present for our children. It arrived within two days which was perfect - it meant we could put it up when the children were in bed and they had a great surprise on the morning of the birthday.

September 8, 2015
Unprompted review
Rated 4 out of 5 stars

Quick service good customer service.

Ordered razor moped it arrived within a few days.Front mud-guard was broken in box however emailed them and they sent a new one the next day.They dont have a telephone number to contact just email.This is a xmas present so hasnt been used but seems to be working fine.well worth the money as its really sturdy.

September 6, 2015
Unprompted review
Rated 3 out of 5 stars

bad delivery company TNT LOGISTICS

Did not try to contact me to tell me when it would be delivered. When they tried to deliver we wasn't in . So unlike other companies leave with a neighbour. Or give me a call . They took it back . So I arranged for them to deliver to my parents house the next day and reminded them it was my 3yre old grandson birthday present. And gave them my number again. My dad has parkinson and planed a day out that day. But they stayed in waiting for the parcel. My wife phoned TNT And asked where it was the next day They said it was out on the van . When I got home they told me the same i phoned again and was told it was still in the Warehouse , so in the end 8 o'clock on a Friday night I'm picking up the parcel. But they had to find it first.But after all that I eventually got it. And the instructions on the 12v motorised bike was not the best . A wire was off as well for which I had to work out where it went. So unfortunately not the best experienced. Toys R us next time.

September 4, 2015
Unprompted review
Rated 3 out of 5 stars

NOT happy

Postal fast. Return not so good. 1 person sorting out returns and there on holiday so have to wait for àweek.

August 31, 2015
Unprompted review
Rated 5 out of 5 stars

Speedy Service!

Large trampoline ordered on Monday afternoon and delivered to Northern Ireand at lunchtime on Wednesday, couldn't believe I got it so quickly!

August 28, 2015
Unprompted review
Rated 5 out of 5 stars

Quick and Efficient Service

Ordered the Beetle battery car on Tuesday and it arrived the next day and the personal number plates came separately the day after that. You cant ask for much better than that! Great ! If only all service was like this.

August 26, 2015
Unprompted review
Rated 5 out of 5 stars

fun4kids

ordered ride on bike fast delivery my little boy loves it good price as well recommend company

August 23, 2015
Unprompted review
Rated 1 out of 5 stars

Customer service is bad

Tried talking to this company I asked for a telephone number as I like to talk my problems over the phone, I find very strange that on there contact page there is no address nor telephone number and also if you google this company there are about 3numbers have tried calling all three numbers and all are dead I have a problem with my item and surprise surprise they never get in touch STAY AWAY FROM THE COMPANY. I'm an online retailer and this is by far the most outrageous I've come across Trading standards will be informed, don't get caught out like me and the others. With online it's 24/7 business so they should be on the ball so four days and no reply is not acceptable. If they think you want to buy they will answer you when you say problem they are GONE, you have been warned.

August 23, 2015
Unprompted review
Fun4Kids.com logo

Reply from Fun4Kids.com

Hi John

I am sorry you feel so strongly and you have been let down on this occasion

Please email me directly at garry@fun4kids.co.uk and I shall deal with the issue personally

Thanks for choosing Fun4Kids

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