Federal Motorcycle Transport Reviews 228

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

You guys are AWESOME!!! Andy and his team ensured super fast turn around, I can't thank you enough for the professional service and worry free delivery! Don't look anywhere else, go with these guys!!!... See more

Rated 5 out of 5 stars

We started shipping our bikes with Federal and Jennifer in 2000. We have had nothing but fantastic service and outstanding experience dealing with them. Jennifer has all the answers and always make... See more

Rated 5 out of 5 stars

I have used FunTransport for 5 years. My motorcycle arrives at its destination on time and without any damage whatsoever. I have used other transport companies and while they might be cheaper, the del... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federa... See more

Company replied

Company details

  1. Vehicle Shipping Agent

Written by the company

We realize how much your bike means to you, and that’s why we take special pride in moving your motorcycle in the safest and most efficient way possible. Our exclusive method for securing motorcycles on specially designed pallets provides total protection for your bike, eliminating the need for costly crating and passing the savings on to you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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Rated 5 out of 5 stars

Hello everyone my name is Sfc Scott my …

Hello everyone my name is Sfc Scott my motorcycle ship to me from across country An I must say it literally was place at my door steps right before my eyes they are truly professional in doing their jobs the bike was well protected a New Goldwing if you need it ship right with no hassles then go with these guys An gals they are one of the best

July 25, 2017
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Walter,
Thank you for all the kind words you have shared regarding your experience in shipping your Honda Goldwing. If you should need to ship your bike again in the future, we hope you will choose to contact Federal again.

Thank you & Safe Riding.

Jennifer Gibbs, Federal Motorcycle Transport Manager

Rated 4 out of 5 stars

Customer support (Tesa) was great -- …

Customer support (Tesa) was great -- knowledgeable, responsive, great communication. Pick-up and delivery was handled with out any hassle. Shipping time was a couple of days longer than quoted because the hand-off in route was missed. This wasn't an issue since I did not have a deadline or a schedule I had to meet.

July 23, 2017
Unprompted review
Rated 3 out of 5 stars

My bike arrived at destination super …

My bike arrived at destination super dirty.... how can that happen ?
You were referred to me by my HOG chapter, I will have to report that because it is not ok. It really makes my wonder on the care you took of my motorcycle.
I will need transport again soon, to get my motorcycle back home. I will have to search for another carrier. Not fun.
Marie Guérette

July 21, 2017
Unprompted review
Federal Motorcycle Transport logo

Reply from Federal Motorcycle Transport

Marie,
We appreciate you taking the time to share your shipping experience. I was sorry to hear that your bike arrived "super dirty". I know the trailers are not "air tight" and the bikes can arrive dusty dirty, but usually it is not too bad. I will share your review with STI management. I do apologize and hope you will consider giving us another opportunity to assist you with your shipping needs.

Sincerely,
Jennifer, Federal Motorcycle Transport Manager

Rated 5 out of 5 stars

They did a very

They did a very, very good job. Bike was transported safely & within the parameters given. I wish the communication back and forth while the bike was in transport, both coming and going, was a little more proactive but that's probably me being anal. Regardless, next time I need motorcycle transport, I won't hesitate to use Fun Transpost.

July 18, 2017
Unprompted review
Rated 5 out of 5 stars

Very timely

Very timely, earlier than promised. Great communication. Highly recommended.

July 18, 2017
Unprompted review
Rated 5 out of 5 stars

These Guys Rock@!

Awesome service and customer support. Shipped a bike from Massechusetts to Texas, and it arrived in Perfect Condition. I was very happy with the experience.

July 18, 2017
Unprompted review
Rated 5 out of 5 stars

Relocating from CT to SC

Relocating from CT to SC - selling a home, buying a home, moving a household I had a long, long list of service providers required to make it all happen and though most of my experiences were satisfactory, Federal Motorcycle Transport was outstanding. Never having shipped "my" Goldwing anywhere it was a worrisome. It couldn't have gone smoother. Delivery, pick-up, confirmation calls, etc everything was delivered as promised. Great company.

July 17, 2017
Unprompted review
Rated 5 out of 5 stars

True Professionals

Outstanding service with excellent communication throughout the delivery cycle. My motorcycle was professionally packed and treated with kid gloves. Bike actually arrived earlier than expected. Highly recommend.

July 17, 2017
Unprompted review
Rated 5 out of 5 stars

What a great experience I had!

I was a bit apprehensive to ship my bike 2/3s the way across the country (Columbus, GA to Billings, MT) but decided to try FunTransport as they had a shipping depot very close to where I was going. Before I even signed my contract to ship my bike, I contacted the receiving depot to discuss times they were open, and if they could get my wife and me from the airport. The manager, Tim, was more than accommodating and said no problem, he would work with me and whatever flights I could get out there and make sure someone was available to get me my bike.
I then had FunTransport pick the bike up at my house and come to find out, the driver was also a rider. He did a thorough inspection and loaded it up. The bike arrived at the destination on time and without a scratch and the people at the depot in Billings, MT were THE BEST! They called me when the bike arrived to let me know it was there and then picked me and my wife up at the airport and even held our luggage while we were gone for 10 days of riding. Then, they received the bike for the return trip, inspected it and drove us back to the airport for our return flight. Tim and his crew are great! I hope FunTransport knows what an asset they have there. The bike was returned on time and without a scratch.
I would, without a doubt, use them in the future.

July 17, 2017
Unprompted review
Rated 4 out of 5 stars

Good overall

Good overall. On time and undamaged which is primary. Tracking during transit is not good or accurate.

Good service at office (Kristina)

July 17, 2017
Unprompted review

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