I bought a set of 3 kitchen knives from Furi and I love them. The weight and feel of each of the knives is great. They came in a beautiful wooden box, which I actually keep them in to protect th... See more
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These are beautiful knifes and are absolutely worth the investment. You could spend a lot more on other premium knives, but it would be hard to do better than Furi's. The elegant shapes, the versati... See more
Company replied
Easy to order product. Frustrating about need to prove I am over 18 because I reside in Qld, but understand the current legislative requirements. Been using Furi Knives for many years now. Excellen... See more
I purchased several Furi knives around 25 years ago. It could have been longer ago than that. Naturally, my receipt has long since disappeared. I have loved the 17cm East-West knife, since the day I b... See more
Company replied
Company details
Written by the company
Chosen by leading chefs. We are Furi. 25 years ago, Furi was first launched, paving the way forward in innovative and revolutionary knife design. For the past 25 years, Furi knives have been chosen by leading chefs both in Australia and internationally
Contact info
90b Euston Road, 2015, Alexandria, Australia
- 1800 709 714
- support@fackelmann.com.au
- www.furiglobal.com
4.5
Excellent
227 reviews
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Hasn’t replied to negative reviews
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Great quality knives
I really like Füri's knives. Great design, nicely balanced, quality stainless steel and an Australian product built to last. Highly recommended!
January 10, 2019
Unprompted review
Good quality.
January 10, 2019
Unprompted review
Product is excellent - few hiccups with delivery
I ordered 15 individual pieces online at the same time and was very happy with the items but a little frustrated that they arrived in 4 different shipments over the space of 1.5 weeks. The customer service team was excellent though in taking my calls quickly and following up personally with a return call to let me know the status of the items and ETA for delivery. Would purchase online directly from them again known that the customer service department is very responsive to deal with any issues.
December 29, 2018
Unprompted review
I love Furi knives
I love Furi knives. The are a single piece of metal so the handle won't split or crack and they are super sharp. Perfect.
December 18, 2018
Unprompted review
Will never use another brand again. Furi rocks
Love love love Furi knives.
December 18, 2018
Unprompted review
Furi were wonderful !
Furi were wonderful !! An LPO Managed to return my parcel (containing a carving knife) to sender,I called furi and May had a new one sent out to me immediately! great stuff and great customer services.. thank you furi awesome!!!! And thank you May 😃
December 17, 2018
Unprompted review
Order processed and delivered very…
Order processed and delivered very promptly. Arrived well packed and exactly what I ordered. Many thanks!
December 12, 2018
Unprompted review
Furi Sharpener
Ordered online for gift and arrived quickly & very happy!
December 10, 2018
Unprompted review
excellent product.
December 10, 2018
Unprompted review
Very quick delivery
Very quick delivery. Our new knife block is high quality and looks great in our kitchen
November 26, 2018
Unprompted review
Too much packaging waste.
Furi, can u please consider the environment and reduce the size and quantity of packaging when shipping your products. The excessive use of resources is not acceptable in this day and age. The knife I got is great, the waste involved in packaging for shipment is not.
October 31, 2018
Unprompted review
Products 10; packaging minus 10
Very happy with the products as always. My only disappointments were: 1. that they arrived in two separate and very large boxes (for what the product sizes were) and when I checked, they easily fitted into one box. I try to be sustainable and environmentally friendly and I wasn't impressed with this; and 2. the plastic packaging was not recyclable...really? In 2018? Furi can and should pull their socks up and fix this.
October 2, 2018
Unprompted review
Company does not respond to emails or…
Company does not respond to emails or return phone calls when attempting to claim warranty on defective product.
September 22, 2018
Unprompted review
Reply from Furi
Hi Melanine,
Many thanks for your feedback and apologies for the inconvenience. Our team have followed up and have sent you an email regarding your enquiry.
Kind regards,
The Furi team
Quick delivery
Quick delivery. Customer service excellent. Thank you for the experience.
September 18, 2018
Unprompted review
I absolutely love my knife block
I absolutely love my knife block! Looks so swish in my new kitchen
July 17, 2018
Unprompted review
Great knives, but no customer service?
I love my Furi knives, they are wonderful.
Unfortunately, customer service is lacking.
I ordered 2 knives and a sharpener online, and one of the knives was missing from the parcel, must have been missed by the picker.
I sent an enquiry through the contact form on the website (all emails had been donotreply) and still have not had any response over a week later.
Lift your game Fackelmann, Furi are awesome knives and deserve to be matched with at least basic customer service!
July 17, 2018
Unprompted review
Reply from Furi
Hi Wendy,
Many thanks for your feedback and apologies for the inconvenience. Our team have followed up and have sent you an email regarding your order.
Kind regards,
The Furi team
Excellent quality and service
Furi knives are the best knives I have ever use and at 50% off was an excellent bargain
July 16, 2018
Unprompted review
quite happy with the quality of the…
quite happy with the quality of the knives
July 12, 2018
Unprompted review
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