I bought a set of 3 kitchen knives from Furi and I love them. The weight and feel of each of the knives is great. They came in a beautiful wooden box, which I actually keep them in to protect th... See more
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These are beautiful knifes and are absolutely worth the investment. You could spend a lot more on other premium knives, but it would be hard to do better than Furi's. The elegant shapes, the versati... See more
Company replied
Easy to order product. Frustrating about need to prove I am over 18 because I reside in Qld, but understand the current legislative requirements. Been using Furi Knives for many years now. Excellen... See more
I purchased several Furi knives around 25 years ago. It could have been longer ago than that. Naturally, my receipt has long since disappeared. I have loved the 17cm East-West knife, since the day I b... See more
Company replied
Company details
Written by the company
Chosen by leading chefs. We are Furi. 25 years ago, Furi was first launched, paving the way forward in innovative and revolutionary knife design. For the past 25 years, Furi knives have been chosen by leading chefs both in Australia and internationally
Contact info
90b Euston Road, 2015, Alexandria, Australia
- 1800 709 714
- support@fackelmann.com.au
- www.furiglobal.com
4.5
Excellent
227 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Missing item without sending an advance notice
Upon receiving my parcel, I was disappointed to discover that one of the items I had eagerly anticipated was missing. After emailing to inquire about the absent item, I was informed that it was unfortunately out of stock. This experience frustrated me, as the overall service was far from satisfactory, leaving me feeling neglected as a customer.
January 13, 2025
Have purchased many knives from Furi…
Have purchased many knives from Furi now. Love the feel and weight of them, stay sharp for a long time, and usually have good deals at times too, making them quite affordable.
January 2, 2025
Sharp and well balanced!
January 2, 2025
It was great
December 3, 2024
So sharp it makes cutting anything feel…
So sharp it makes cutting anything feel easy. The lightest pressure only is required. Our old knife felt thick and blunt by comparison.
December 5, 2024
Quick delivery and product was the same…
Quick delivery and product was the same as 15 years ago when the knife set was purchased.
November 4, 2024
I have a Füri knife I bought over 20…
I have a Füri knife I bought over 20 years ago and it is still going strong. I then bought a set more recently and while they are still great knives, they are thinner than my old one. And the bread knife isn't that good. If it wasn't for the bread knife, they'd get 5 stars.
October 1, 2024
Unprompted review
Non Delivery
Non Delivery. Assume Aus Post F..... Up again...
I have let Furi know of this (Without the swear word)..
The above was not meant to be on Trustpilot at all. The reply was supposed to be for Furi to investigate a non- delivery. That's it. Not a criticism of FURI
July 15, 2024
Easy to find what I wanted good price
July 7, 2024
I haven’t received my product
I haven’t received my product, sent an enquiry through the website and haven’t heard back.
June 25, 2024
Quick delivery and service.
June 28, 2024
Efficient delivery process
Efficient delivery process. Knives carefully wrapped arrived in pristine condition to use as gifts
June 24, 2024
Great knife and prize and Foster thank…
Great knife and prize and Foster thank you very much. Recommend this knife to anybody loves cooking.
June 25, 2024
I purchased several Furi knives around 25 years ago
I purchased several Furi knives around 25 years ago. It could have been longer ago than that. Naturally, my receipt has long since disappeared. I have loved the 17cm East-West knife, since the day I bought it. Incredibly versatile, beautifully balanced and a delight to hold and use. Sadly, my East-West knife developed a small crack in the blade. I contacted customer service and posted a couple of photos. THREE DAYS later, a brand new East-West knife appeared in my PO Box. WOW! The new knife is superior to the old one. A more comfortable handle and the dimple things make cutting soft veges easier. Kudos to Furi customer service.
June 11, 2024
Unprompted review
Reply from Furi
Hey Trevor!
Thank you so much for your wonderful feedback! We're delighted to hear that you've enjoyed your Furi knives for over 25 years and that our 17cm East-West knife has been a favourite of yours.
We are sorry to hear about the crack in your blade but thrilled that our customer service team could assist you promptly. It's fantastic to know that your new knife arrived quickly and that you find the improvements, such as the more comfortable handle and the scalloped blade, to be beneficial.
Regards,
Furi
The best knives I’ve ever owned
I’ve had a set of five Furi knives for about 8 months now, and they are, quite simply, the best knives I’ve ever had. I bought their knife sharpener at the same time, and I sharpen them once a week, and that keeps them in great condition. I don’t put them in the dishwasher. They look good. I love how hygienic they are, as they’re made from one piece of steel.
June 12, 2024
Unprompted review
Reply from Furi
Hey Sandra!
Thank you so much for your fantastic feedback! We're thrilled to hear that your set of Furi knives has been the best you've ever had and that you're pleased with their performance and design.
It's great to know that using our knife sharpener keeps your knives in excellent condition and that you appreciate their aesthetic and hygienic qualities. We take pride in crafting our knives from a single piece of steel to ensure durability and cleanliness.
Your attention to proper care, like avoiding the dishwasher, certainly helps maintain their longevity. Thank you for choosing Furi and for sharing your positive experience.
Regards,
Furi
Reply from Furi
Thank you for your wonderful feedback!
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