I bought the TV stand Comfivo Citrus II. It's beautiful and instructions were easy to follow for assembly. A drill is required. Only reason I'm not giving 5 stars is because delivery was delayed. I... See more
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Excellent service from start to finish. I ordered a small book case, knowing delivery would be within 15 working days. Received email immediately to confirm order and payment. Delivery was earlier tha... See more
Company replied
Great Quality, easy to put together, instructions adequate, fairly quick delivery. All this for a price that you would pay for a underwhelming piece of furniture,got to be worth a look,furn-on has go... See more
Company replied
I bought the Comfivo Pagae I for my Front room, the assembly was the easiest flat pack I’ve built, had no trouble whatsoever. The finish on the product is lovely and I am absolutely over the moon wit... See more
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Company details
Written by the company
At Furn-on.com, creating your ideal home is seamless. Whether you're upgrading your living room with a corner sofa and stylish armchairs, creating a peaceful bedroom with a supportive mattress and bed frame, or setting up for family meals with a modern dining set and smart storage solutions, we've got you covered. Enjoy flexible payment options, and we'll handle the delivery. Furn-on.com – comfort made easy
Contact info
United Kingdom
- +44 7458 029900
- info@furn-on.com
- www.furn-on.com
4.1
Great
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Very well made product
Very well made product. Packed extremely well and delivered by an excellent courier who communicated very helpfully about their planned delivery. The small TV stand is perfect for what I required and frankly is better than I was expecting at a very reasonable price.
December 12, 2025
Reply from Furn-On
Hi David,
Thank you for taking the time to leave such a detailed review.
We’re delighted to hear you’re pleased with the quality of the TV stand, the packaging, and the delivery service.
We really appreciate your kind words.
Furn-On Customer Services
Dining seating bench
Over the moon with this product, fits perfectly under my dining table, so great for saving space while creating seating. Lovely finish, looks lovely and is solid and comfortable. Service was great and item arrived in the time frame given. Nothing here to complain about
December 1, 2025
Reply from Furn-On
Hi Samina,
Thank you so much for your wonderful 5-star review! We're delighted to hear that your new dining bench fits perfectly under your table and helps save space while still providing comfortable, solid seating.
It’s great to know you’re pleased with the finish, the service you received, and the delivery timeframe. We really appreciate you taking the time to share your experience.
If you ever need anything else, we’re always here to help.
Many thanks
Furn-On Customer Services
I ordered a self assembly coffee table…
I ordered a self assembly coffee table on line. I was a bit unsure about the quality but I can confirm that I am well pleased with my purchase it was easy to assemble and it looks great
December 5, 2025
Reply from Furn-On
Hi Mr Marriott,
Thank you for taking the time to leave your feedback.
We’re delighted to hear that your coffee table was easy to assemble and that you’re pleased with the quality and appearance.
We always aim to provide clear instructions and great products, so it’s fantastic to know your expectations were met.
Furn-On Customer Services
Easy to order and great customer…
Easy to order and great customer service, nice products and fast delivery, communication was also great.
December 3, 2025
Reply from Furn-On
Hi Stephen,
Thank you for your review!
We’re really pleased to hear you found the ordering process easy, delivery fast, and our customer service and communication helpful.
Thanks again
Furn-On Customer Services
Excellent service from Tony
Excellent service from Tony. Quick response to my enquiry and the only company who would arrange shipping to the Isle of Wight.
October 30, 2025
Unprompted review
Reply from Furn-On
Hi,
Thank you for your 5-star review!
We’re really pleased to hear you received excellent service and that our team were able to respond quickly and arrange shipping to the Isle of Wight. We really appreciate your feedback!
Furn-On Customer Services
Reply from Furn-On
Hi Christian,
Thank you for your 5-star review!
We’re really pleased to hear you’re happy with the product and found it great value compared to elsewhere.
Furn-On Customer Services
Two seater settee at a steal price.
Bought a two seater settee & for the price it was a steal & a bigger steal when you get free delivery thrown in as well. I’ve seen the same settee on different sites for hundreds of pounds more. And it’s really comfortable with a high back, which is hard to find nowadays . I’ll be back.
November 17, 2025
Reply from Furn-On
Hi Mr Johnson,
Thank you for your review for the fantastic 5-star feedback!
We’re delighted to hear you’re so pleased with your new two-seater sofa and that you found it such great value compared to elsewhere.
We look forward to welcoming you back again!
Furn-On Customer Services
Poor quality for the cost of the item
The product did not match up to my expectations.
Poor quality and not good value for money for the price paid.
November 3, 2025
Reply from Furn-On
Hi Philip,
Thank you for taking the time to leave your feedback, and we’re sorry to hear the item didn’t meet your expectations. This isn’t the experience we aim to provide.
If you feel you need any further help with your order, please get in touch.
Furn-On Customer Services
Reply from Furn-On
Hi David,
Thank you for your review and feedback around your bed.
We're glad everything went well overall, and we appreciate you letting us know about the assembly instructions. We’ll pass this on to the manufacturer to help improve clarity for future customers. If you need any guidance or help with your item, we’re always here to assist.
Furn-On Customer Services
Great price for chairs and quick and…
Great price for chairs and quick and easy delivery on the day I chose. Chairs are good quality and are very comfortable, would definitely use again
November 5, 2025
Reply from Furn-On
Hi Neil,
Thank you for your 5-star review!
We’re delighted to hear you’re happy with the price, the delivery experience, and the quality of your new dining chairs. It’s great to know they’re comfortable too. We really appreciate your feedback.
Furn-On Customer Services
Many Thank you.
November 7, 2025
Reply from Furn-On
Hi Jelena,
Thank you for your 5-star review! We really appreciate your feedback and are glad you were happy with your experience.
Furn-On Customer Services
Dunmore Oak Coffee Table
The furniture was very well packed and was delivered when they said it would be. A company I would use again and recommend.
November 7, 2025
Reply from Furn-On
Hi Mrs Mearns,
Thank you for your 5-star review!
We’re delighted to hear your furniture arrived on time and well packed.
Furn-On Customer Services
I have ordered from furn-on before and…
I have ordered from furn-on before and it has always been excellent service. Quality of furniture is great and good value for money. Im not a professional by any means however with the instructions assembling the furniture is easy.
November 5, 2025
Reply from Furn-On
Hi Joy,
Thank you for your lovely 5-star review!
We’re so pleased to hear you’ve had consistently great experiences with us and that you’re happy with the quality and value of your furniture. It’s great to know the assembly was nice and straightforward too.
Furn-On Customer Services
Nevada 3-door - poor service!!!
2The Nevada 3-door wardrobe says 1-2 days delivery. Ordered on Sunday 26th October 3 days later im left chasing where my wardrobe is. They explained there was an error, as the 3-door is too big to deliver in 1-2 days. It took 5 days. But the website still states 1-2 days.
Delivery arrives, with panels incorrectly marked and a whole box of parts for a 2-door wardrobe. And 3 damaged doors.
Email Furn-On on Sunday 2nd October to be asked for pictures, which i supplied. Ive spent all week chasing them. Even though its not my fault. To be told that they want to carry out an exchange for the incorrectly sent box. Then they'll look at whether they want to replace the damaged doors!!! Jen in customer service is abrupt and not very helpful.
Im not impressed at all. I'll update if this is resolved.
Update: we had an exchange carried out on Saturday 8th Nov. But Jen said they couldn't resolve the damaged doors until the exchange had been carried out. Im told today that 'a request has been sent to the supplier'. So, its now the 10th November and I still dont have my complete wardrobe. So much for 1-2 days delivery. Everything has taken 5 days, regardless of it being a 1 man or 2 man delivery. Ill update once I have a complete wardrobe.
17th Nov - still sleeping on the living room floor. As Furn-On still can't resolve the damage doors to be replaced. Terrible company, would stay clear. If you get issues your screwed!
October 26, 2025
Unprompted review
Reply from Furn-On
Hi Katie,
We’re very sorry to hear about the issues you’ve experienced and completely understand how disappointing this must have been. We sincerely apologise for the delivery delay and for the problems with the parts and damaged doors. Our team has already arranged an exchange for the correct box, and we’ll make sure the remaining issues are resolved as quickly as possible.
We really appreciate your patience while we put things right.
Furn-On Customer Services
Good quality bedroom furniture good…
Good quality bedroom furniture good communication about delivery quick delivery within 2 days
November 3, 2025
Reply from Furn-On
Hi,
We’re delighted to hear you’re happy with the quality of your bedroom furniture and that delivery was quick and well communicated.
Thank you
Furn-On Customer Services
Reply from Furn-On
Hi,
Thank you for your 5-star review!
We’re really pleased to hear you were happy with the service from start to finish.
Furn-On Customer Services
Superb delivery and with help from my…
Superb delivery and with help from my grandsons relatively easy to assemble. Very pleased with the wardrobe and bedside table.
October 6, 2025
Reply from Furn-On
Hi Richard,
Thank you for your 5-star review!
We’re delighted to hear everything arrived smoothly and that assembly went well with a bit of help from your grandsons. We’re so pleased you’re happy with your wardrobe and bedside table.
Furn-On Customer Services
ExperienBest experce from start to finish was…
Experience from start to finish was very fast and very smooth
October 3, 2025
Reply from Furn-On
Hi Ian,
Thank you so much for your 5-star review!
We’re delighted to hear your experience was smooth from start to finish.
Furn-On Customer Services
Reply from Furn-On
Hi John,
Thank you for your 5-star review!
We’re so pleased to hear you’re happy with the value for money.
Furn-On Customer Services
What great service
What great service! Easy to order, great communication regarding delivery and arrived very quickly. I would certainly use Furn-On again- highly recommend.
October 7, 2025
Unprompted review
Reply from Furn-On
Thank you so much, Bridgette!
We really appreciate your kind words and recommendation.
We're delighted to hear you found ordering and delivery smooth and that you’re happy with our service.
We’d be very pleased to help you at Furn-On again in the future!
Furn-On Customer Services
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