Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
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Review summary
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Reviews shaping this summary
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
Company replied
Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great. They cleaned up behind themsel... See more
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Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
546 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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The delivery driver named Jason was…
The delivery driver named Jason was polite professional good at his job
October 6, 2025
Unprompted review
Reply from Furncare
Hello Karl, thank you for your lovely review on Jason!
Delivery and building of furniture a
David, delivery driver was professional and chirpy, completed the job very well
September 29, 2025
Unprompted review
Reply from Furncare
Hey Anita, thank you for your review! We'll make sure David hears your kind feedback!
Fantastic Delivery
Jayson and Ian were marvellous.
Delivery was smooth and efficient.
Great job and left everywhere clean and tidy.
September 26, 2025
Unprompted review
Reply from Furncare
Hi, thank you for your review! Great to hear all went well!
Jason and Eric was Very helpful when…
Jason and Eric was Very helpful when bringing in the chairs and also very polite, would definitely recommend this service again
September 29, 2025
Unprompted review
Reply from Furncare
Hey Tasha, thank you so much for your kind review! Look forward to working with you again!
Sean and David did a very good job
Sean and David did a very good job. They placed the furnitures in the right place. Our home is looking very beautiful.
September 25, 2025
Unprompted review
Reply from Furncare
Hey Ola, so glad to hear everything looks lovely! Look forward to supporting you in the future!
Sean an Lance delivered our furniture…
Sean an Lance delivered our furniture extremely helpful, kind, friendly and respectful went above and beyond to help
September 24, 2025
Unprompted review
Reply from Furncare
Hi Stephanie, thank you for your lovely review. We'll make sure Sean and Lance hear your kind words!
Received our delivery today
Received our delivery today. 12 rooms required furniture.
Went very smoothly and was professionally handled by Herve and Thomas. Both a credit to your company.
Thanks guys!
September 24, 2025
Unprompted review
Reply from Furncare
Hello Martin, thanks for the positive review! So glad all went well and trust the residents are enjoying the new furniture!
Great service from beginning to end.
Great service from beginning to end..
The delivery team Harvey, Krzysztof and Bogusz were so helpful, polite and put us at ease.. and couldn’t be more grateful for this.. thank you
September 23, 2025
Unprompted review
Reply from Furncare
Hi Vickie, so glad you were happy with our service, we look forward to working with you again! Thank you for a lovely review!
Lukasz came and fitted our bed he was…
Lukasz came and fitted our bed he was very quick and professional
Very good job and very pleased
Thank you
September 18, 2025
Unprompted review
Reply from Furncare
Hello, so glad to hear you're happy with the bed and service. Thanks for a lovely review!
Quick, chatty and polite.
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed how well looked after he looked. I assisted with a the doors coming in and out the home which he treated with upmost respect. Very lovely gentleman. Look forward to seeing him again in the future.
September 17, 2025
Unprompted review
Reply from Furncare
Hi Kayomi, lovely to hear about Dexter! We'll ensure Ian hears your kind works and we look forward to working again with you!
5/5 experience
Ian and Ollie were great at supporting delivering the furniture in the home and assembling this straight away!
Friendly, kind and considerate of residents in the home. Thankyou!
September 16, 2025
Unprompted review
Reply from Furncare
Hey Ces, great to hear! Thanks for dropping a lovely review!
David and Tomasz were really helpful
David and Tomasz were really helpful. Brought the bed in and assembled it. Really polite. Beautiful bed also
September 12, 2025
Unprompted review
Reply from Furncare
Hi there, thank you for your lovely review. So glad to hear you had a great experience with the team and that you love the new bed!
Perfect job by Bogusz and Jakob.
September 2, 2025
Unprompted review
Reply from Furncare
Hi Khalid, great to hear, thanks for dropping a review!
Lukasz was friendly and was able to…
Lukasz was friendly and was able to help with requests when putting bed together.
September 1, 2025
Unprompted review
Reply from Furncare
Hi Gary, thanks for dropping a review! We'll make sure Lukasz hears your feedback
Jayson and Dave were friendly and…
Jayson and Dave were friendly and polite and even though we made them wait longer than we should have they were patient with with us and continued to be professional.
August 26, 2025
Unprompted review
Reply from Furncare
Hey Sauda, thank you for your kind review!
Jayson and Herve were excellent in the…
Jayson and Herve were excellent in the job that they conducted. There were no issues and I was extremely pleased with the level of professionalism.
August 22, 2025
Unprompted review
Reply from Furncare
So pleased you had a great experience with our team. We look forward to working with you again!
Sean was very helpful and polite
Sean was very helpful and polite. Really appreciated his help.
August 22, 2025
Unprompted review
Reply from Furncare
Hey Liam, thanks for the lovely review! We'll make sure Sean hears!
Sean and Lance were very friendly and…
Sean and Lance were very friendly and helpful nothing was too much trouble for them. They were great with the lads. Put the sofas in house with easy. Took away all the rubbish and checked we were happy before leaving. Pleasure to have met them and they give a 5 star service. Thanks lads.
August 21, 2025
Unprompted review
Reply from Furncare
Hello Rob, thanks for your kind review. We'll ensure they hear your great feedback!
Furncare have been amazing in…
Furncare have been amazing in supporting us to furnish our 3-bed childrens home. The quality of the furniture is great and the communication between Declan and us has been amazing. I would highly recommend this company
July 23, 2025
Unprompted review
Reply from Furncare
Hello Damini, thank you so much for your lovely feedback. We're thrilled to hear you're happy with the service and the furniture! We'll ensure Declan hears your kind words!
Professional friendly and very helpful…
Professional friendly and very helpful and quick great service
August 7, 2025
Unprompted review
Reply from Furncare
Hello Amanda, thank you for your lovely feedback, it means a lot!
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