Bogusz provided an excellent delivery service to Queens Court Care Home. He delivered 15 chairs, a wardrobe, a chest of drawers and a bedside cabinet with a positive and helpful attitude throughout. H... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ian arrived at the care home that I manage 2 days earlier than expected which is absolutely fine! He was polite, chatty and very efficient. He was interested in our pet tortoise Dexter and expressed h... See more
Company replied
Jason and Paul were simply the best. Their attention to detail was second to none and their workmanship was truly exceptional. Every part of the job was completed with care, precision and genuine prid... See more
Company replied
Jason and Eric were both friendly, professional, informative, helpful and very respectful, they did an amazing job, we are really happy with their work, it looks great. They cleaned up behind themsel... See more
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Company details
Written by the company
At Furncare, our mission is to be the first-choice furniture brand for every designer in care. Guided by our commitment of transforming spaces and elevating lives, we design and manufacture furniture that enhances wellbeing, and enriches every care environment.
Contact info
Wyatt House, Wyatt Way, IP24 1HB, Thetford, United Kingdom
- 01603664900
- sales@furncare.co.uk
- www.furncare.co.uk
4.9
Excellent
548 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Delivery was spot on
Delivery was spot on, quick and professional. Thank you to Bogusz and Ben. Will definitely recommend.
May 29, 2025
Unprompted review
Reply from Furncare
Hello Arslan, thanks for your lovely review and for recommending us! We'll ensure your thanks are passed to Bogusz and Ben!
Ian and Lance assisted with uboxing and…
Ian and Lance assisted with uboxing and putting package in the house. I appreciate
May 29, 2025
Unprompted review
Reply from Furncare
Hey Zanele, so glad you appreciated our delivery teams support.
The staff were very patient as firstly…
The staff were very patient as firstly there was a miscommunication with the delivery address. They managed to find the right address and were very helpful. Thank you, well done to the staff Tomass and Bogusz.
May 27, 2025
Unprompted review
Reply from Furncare
Hello! Glad to hear that all worked out well in the end and that our team delivered well! We'll ensure they hear your kind words!
Great delivery service
Ian and lance did a fantastic job with delivering two wardrobes up a very difficult two flights of stairs. Thank you.
May 27, 2025
Unprompted review
Reply from Furncare
Hi Lucy, thanks for leaving a lovely review of our delivery team, we'll ensure they hear the feedback!
Bogusz was super helpful and kind
Bogusz was super helpful and kind, carried all our mattresses to where we needed and was very quick and efficient. Thank you!
May 22, 2025
Unprompted review
Reply from Furncare
Hey Eve, thank you for your lovely review. Great to hear Bogusz did a good job and we'll ensure he gets the feedback.
Jayson delivered our furniture he was…
Jayson delivered our furniture he was extremely helpful and polite
May 9, 2025
Unprompted review
Reply from Furncare
Hi Carolyn, thank you for your review. We're thrilled to hear Jayson did a great job for you!
Great service
Great service, quick, friendly and very helpful. Took goods upstairs with care of environment. Couldn't praise delivery man enough.
May 8, 2025
Unprompted review
Reply from Furncare
Hello Laura, thanks for your lovely review! So glad you had a great experience with our team!
The Anker collection is very robust and…
The Anker collection is very robust and suits the need.
April 7, 2025
Unprompted review
Reply from Furncare
Hi Angela, we're so pleased to hear you are happy with our Anker range! Enjoy!
Delivery of profiling bed
Lukaz delivered our new low profiling bed, he was very proffessional and accomodating. Highly recommend company 👌
May 1, 2025
Unprompted review
Reply from Furncare
Hey Kirsty! Thanks so much for leaving a positive review! Look forward to working with you again!
Jason has been a great project lead and…
Jason has been a great project lead and gave a great service on site, also a big thanks to Paul along side over a big few days of deliveries.
April 22, 2025
Unprompted review
Reply from Furncare
Hello Javan, thanks for the great review. Glad to hear the team delivered well for you!
I bought a bed from Grosvner and it has…
I bought a bed from Grosvner and it has been great.
One motor broke so only half the bed did what I wanted. The service o had from Grosvner was excellent and they contacted Furn Care who came out and inspected. Within a week the new motor arrived and today Michael fitted the new motor and the bad is up and running perfectly. Can’t wait to get in it tonight.
Thank you Michael. Such a pleasurable polite and respectfull man x
April 30, 2025
Unprompted review
Great service
Sean and Lance where great. Very freinds chatty and helpful and took all of the items out of their boxes and took the cardboard away with them. Thank you very much.
April 29, 2025
Unprompted review
Reply from Furncare
Hi Tracey, thanks for your positive review! We'll ensure Sean and Lance receive your lovely feedback. Enjoy your new furniture!
Five-Star Review for Ian from Furncare
We had the pleasure of receiving our delivery today at Hoyland Hall Care Home in Barnsley from Ian at Furncare, and we couldn’t be more impressed. From the moment he arrived, Ian was the epitome of professionalism - polite, efficient, and incredibly attentive.
What really stood out was his kindness and consideration for our residents, who were coming in and out during the delivery. He showed genuine patience and care, taking the time to ensure he wasn’t disrupting their day in any way. It’s rare to meet someone who balances professionalism with such warmth and empathy.
Ian is a true asset to your company, and we feel lucky to have had him on-site today. Please pass on our sincere thanks and appreciation as he truly made a positive impression on both our staff and residents.
April 24, 2025
Unprompted review
Reply from Furncare
Hey Monica, thank you for your kind review! We're so glad you had a great experience with Ian and we will ensure he receives your thanks and lovely feedback!
Furniture delivery
Fabulous deliver of furniture today at White gables,
Both delivering people were efficient and polite.
Really helpful
Thank you
April 15, 2025
Unprompted review
Reply from Furncare
Hello Becky, thanks for the lovely review! We're so glad to hear you had a great delivery! Enjoy your new furniture!
Great driver
Great driver , Tomas . Very helpful and professional. A great ambassador for your company Thank you
April 15, 2025
Unprompted review
Reply from Furncare
Thank you for the positive review! We'll ensure Tomas receives your lovely feedback!
Polite
Polite, offered to unpack the items.
Very courteous
Jayson and Eric.
Happy with the service.
April 14, 2025
Unprompted review
Reply from Furncare
Hi Alex, thank you for your kind review. Glad you're happy with our service and we look forward to working with you again!
Furniture
Jason and Eric came to assembly the furniture. Great job ! Thank you .
April 14, 2025
Unprompted review
Reply from Furncare
Hi Agnieszka, thanks for the review! Pleased to hear our delivery team did a great job for you!
Ian was happy
Ian was happy , kind and friendly. He done really well on his own delivery the bedroom furniture. He really needed a second person to help with the delivery, please consider this for the future. Thank you
April 14, 2025
Unprompted review
Reply from Furncare
Hello Claire, thank you for your feedback! We'll make sure that is taken into consideration in future and we will pass on your kind words to Ian.
They guys were fantastic
They guys were fantastic. Very quick very efficient and friendly.. Harvey Bogusz.
April 10, 2025
Unprompted review
Reply from Furncare
Hi Ben, thank you for your kind review!
Denas and zyd were more then very good…
Denas and zyd were more then very good took 2 doors off to fit furniture in and put them back up before leave and build table and chairs
April 7, 2025
Unprompted review
Reply from Furncare
Hey Kyle, thanks for your review! Glad you had a great experience with Denas and Zyd, we'll be sure to pass the feedback on!
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