Furnished Finder Reviews 

Furnish Finder is an absolute scam. Not only did they fail to generate a single client, but they also went ahead and charged me $199 for an automatic renewal I had explicitly canceled months in advance.
I contacted them ahead of time to make sure my subscription would not renew, and I was clearly assured that it wouldn’t. While they refused to issue a partial refund for the prior year—which I accepted in good faith—they still turned around and charged me again anyway.
To make matters worse, I reached out the same day the charge hit my account, reminding them of their prior assurance and requesting an immediate refund. They still refused.
This is not just bad customer service—it is dishonest, predatory behavior. They say one thing to keep you calm, then do the exact opposite and keep your money.
I have filed a complaint with the Better Business Bureau, and I strongly urge others to think twice before doing business with this company.

THEY ARE AWFUL!!!! THEY DO NOT VET THE PROSPECTIVE TENNANTS! We were with them for a YEAR and got not ONE tennant. The one tennant we thought we had turned out to be a FRAUD and almost stole $1,500 from us. FF tried to get us to sign for another year and I told them it should be free, we didn't make one cent. Marsha took $20 off and I refused.
Also, we receieved emails at least five times a month for FRAUD!!!! BECAUSE THE DO NOT VET!!!!! DO NOT PARTNER WITH THIS COMPANY. YOU WILL BE SORRY!

Was basically sold on fictitious rent amount for my area. I was told I can get about 50% more than what it's actually rented for through the platform. Barely got any viable leads for the year I was on the platform (but plenty of garbage or irrelevant ones). Quick analysis shows I would have been better off renting long-term after the cost difference of only $200-300, and the amount of vacancy I had. Add the additional time in screening more tenants and responding to inquiries, I probably end up losing a bit of money.

To make matters worse, they are denying refund when I never signed up for auto-renewal, nor did I agree to a price increase.

Furnish Finders is the absolute worst. I don’t think there are any regulations for posting a property and some landlords are weird. The first issue I ran into, I wanted to rent a property for a month in Lake Worth Florida. The landlord messaged me back stating he only rents to one person at a time! The next two didn’t bother to respond after a week. The next person stated the dates were incorrect, however she was not going to change them. So, I reported her and she changed the dates. The dates were for three months later. The last person dated for a mont and two weeks would be $5000.00 he added ridiculous fees, such as tourist fees, and HOA fees, and application fees. This is not the platform
for me. They are inconsistent, dishonest, and there’s no regulations for posting property. Just be careful.

By default they enable an auto renew feature, which charges $200 per year. I tried to contact them the same day I was charged and they would not issue a refund, even though I no longer have any need for the service.

They took my payment and failed to match me with tenants

Furnished Finder doesn't protect the renter, either. I sent out a lot of requests for housing and nobody ever replied. Plus, the owners say the property is "available" when in fact, it is not. Scammers!!! I would encourage all of the owners who are being auto-charged to contest the charge with their bank and get the charge reversed. It's illegal to auto charge without informed consent. Good luck!

Giving them one star is kind. Per many of the reviews, this service sucked and I got no tenant leads which leads me to question if this business is even real. Beyond that, they auto renewed me and claimed they sent an email to give me a heads up but I am unable to find that email in my inbox, junk or trash. Stay away.

I've had my property listed on Furnished Finder for a year and was automatically charged for renewal without receiving any advance notice. The company claims they sent a reminder email on February 10th, but it never arrived in my inbox, spam, or any other folder. Despite contacting them within 24 hours of the charge to request cancellation and a refund, they refused — citing a no-refund clause in their Terms and Conditions.

What they don't tell you: California's Automatic Renewal Law (Bus. & Prof. Code § 17602) requires that renewal notices actually be received by the consumer, not just sent. A company claiming "we sent it" without proof of delivery does not satisfy that legal standard.

Their support team was polite but completely inflexible, ultimately telling me their decision was "final" and there was no further escalation available. They offered to put my listing "on hold" as an alternative — which doesn't help when you're being charged for a service you never agreed to renew.
My property is in a prime location next to a major hospital — exactly the kind of listing that drives value for their platform. They chose to lose a long-term customer over a refund they were legally obligated to provide.

If you're a California property owner considering this platform, read the fine print carefully, set a calendar reminder to manually cancel before your renewal date, and document everything.

Terrible site, payments from tenants through their website took months, so I stopped using the site. Most irritating, that their policies don't make any accommodation for customer service. When they charged my inactive account $199 after it had been inactive for 6 months, they still utilized the auto-renewal that I thought had been turned off. With no notice or confirmation of consent.

I have mixed feelings about FF. Through this paid apparatus I had the best long term tenant ever. However, their filters are simply non functioning. Examples: when you specify maximum occupancy of 2, you keep getting leads to 3 and 4 and even 5 occupants. When you specify a price, they sent you leads from people whose budgets do not fit (usually way lower). When you specify no pets, you get leads from people who are coming with pets. This is frustrating and they do not seem able to fix such issues.
I suppose that having been lucky once, I still hope that one day I will get lucky again but who knows when? In the meantime, bills accumulate. And, of course, I paid the FF fee.

Anita and Lantz are the best landlords I have ever worked with. I was greeted with outstanding courtesy. They are very considerate of their renters, they call or text ahead to let us know that they are coming over. Their property is wonderful. It has a fireplace, whirlpool bathtub, and towel warmer, and a massage chair, all in my private bedroom.
I would most definitely recommend them and their property to anyone looking for a place to rppppent. You can not go wrong renting from these landlords. I would most definitely renting from them repeatedly.

I was trying to list a property. My assistant was helping. They got all the names, property information and just basic facts all messed up. They cancelled their appointment with me. Then I called and rescheduled and they missed that appointment call by 30 minutes.
I finally told them to cancel my everything and send me back my money. So far, no money back yet.

I had a terrible experience with Furnished Finder and would strongly caution others before signing up.

I attempted to cancel my service last year and was told they would not refund me. Despite never using the service again, they automatically charged my credit card for another year. When I reached out to customer service, instead of trying to resolve the issue, they simply pointed me to “Section 3.5” of their leasing terms.

Charging customers for a service they clearly tried to cancel—and then hiding behind fine print—is not good customer service and feels completely unethical. I never used the service and made it clear I wanted to cancel.

Very disappointing experience and not how a reputable company should treat customers.

Furnished Finder is a complete disaster. I paid $199 for a subscription that did absolutely nothing. Not a single lead, not a single renter. I had to resort to Airbnb, and my property was rented in 10 days. Worse, they just charged me another $199 for renewal after I’d explicitly told them I didn’t want it. I called for a refund and they refused. It’s a money trap. Don’t waste your time or money—avoid at all costs.

The website and the operators offer no customer support. They feed on you with the worst navigational capability. Don't do it.
Poor customer service, Cancellation is difficult and no refunds are issued.

This company is engaged in unethical practices!! When I signed up with Furnished Finder, I didn't approve the auto renewal. Someone from the company must have turned it on. I wasn't able to find any bookings from them, and I decided to put the property up for sale. In January I turned the listing off, and just found out that the company turned the subscription back on again. When I called the company I was told that my listing was "in hiding", and they auto renewed it and took $646 from my account. I called for a refund, and they refused to refund the money back. This is unethical practice. $646 is too much money to take from someone's account for doing nothing. I'll definitely report this to the highest authority. Everyone should be mindful of their practices.

As a landlord trying to rent my furnished apartment, my experience with FF has been abysmal. For every legit lead, there are 10 people trying to scam me. And in order to flag someone as fraudulent, I need to email FF and write out why I think they are frauds, which is crazy that they want paying customers to help them do quality control for them. There are so many signals they could use (with AI) to flag suspicious accounts, but they must purposely not do it either to make it look like they have more leads than they do, or due to incompetence.

auto renewed my annual subscription and charged me $199 for services I don't use. their policy is no refunds. buyer beware!

We had a terrible experience with Furnished Finders and still battling with the company. In December 2025, we used Furnished Finders (FF) in Phoenix, AZ to secure a long-term rental. We signed a 6 week lease with a property listed on FF and paid a $2400 deposit. After paying the deposit all communication with the leasing company ceased. We reached out to them multiple times for a refund and received no response. The lease we signed had a refund policy that stated "the renter shall be refunded back any payment if contract cancelled prior to moving in". We stated multiple times to the leasing company we wanted a refund of our deposit. We never moved into the property. We contacted FF customer support to report the leasing company and asked for its assistance in receiving a refund of our deposit. It requested multiple documents pertaining to the property we secured, which we promptly sent. FF responded that we need to contact our financial institution and file a dispute. When I pressed FF for an explanation as to why we have to resolve this with our credit union it stated they are unable to resolve issues with lease terms. FF is simply shirking its responsibilities and passing the liability it's solely responsible for on another entity. Per our financial institution's advice, we filed a dispute resolution with BillPay against FF requesting a refund of our deposit. Since FF is Better Business Bureau accredited, we also filed a complaint with the BBB against FF. Before using FF, please consider my story.