Furnished Finder Reviews 

If your property rents well above $3,200/month, as mine does, be aware you may receive unqualified leads that do not match your pricing.

Before signing up with Furnished Finder, I specifically contacted them to confirm I would NOT get inquiries from lower-budget renters, since this was a major problem for me when I used the platform several years ago.

At that time, they had a maximum search tier of $3,200+, so anyone in that range would be sent to me as a lead, even though none of them could actually afford my property.

My call was specifically about that issue, and I was given an explanation about improved search options that led me to believe this would no longer be an issue.

It IS still an issue.

Over the past couple of months, I’ve received several “leads,” but every single one has been unqualified. All of them are from people in the highest budget tier ($3,200+), with budgets typically around $3,200–$4,200, which is far below my pricing.

Support later confirmed that their “Housing Requests” system still uses a $3,200+ cap and sends those leads out to anyone who matches. Apparently my property “matches,” and once again I find myself wasting time on every lead they send because of this $3,200 tier cap.

They refused a refund and said the original information about being able to search at higher price ranges was “technically accurate.”

Wow.

This is regarding a transaction that took place on 4/14/2026. I did not select the "auto-renewal" option in my account. Furnished Finders defaulted that selection and auto charged me for a renewal that I didn't request or want. I called the minute I received the email this morning that I was charged $199. I called between 9:13 and 9:25 AM CT on 4/14/2026. The agent was not good and at first said she would help me and apologized. And then she showed me how to turn off the auto renewal, which I turned off. I informed her that I never turned it on myself. She then said she cannot refund me. I asked to speak to a manager and she wouldn't connect me - saying it will be a waste of time. I told her this is fraud and that I did not request a renewal and I don't want a renewal. She refused to refund me and said that they will dispute my fraud claim with the bank because I agreed to the terms and conditions - which I did not again select auto renewal. They defaulted to it to retain me as a customer by force. I feel scammed and robbed as a customer. I would like a full refund of the $199. This is predatory behavior by the business. I will also be leaving a bad review on other platforms.

We had a disappointing experience with Furnished Finders. Months ago, we turned off our listing since we were planning a move. We assumed that would stop renewal, much like other platforms. Unfortunately, the renewal notification for our 'unlisted' listing went to spam while we were in a hectic time—we were in the middle of moving and also dealing with elderly parents. The day we canceled was the same day they renewed it.

When we reached out to discuss a refund, customer service was very dismissive, repeatedly telling us to read the fine print. We couldn’t escalate to anyone helpful. This practice feels extremely unfair, especially given that the listing had already been turned off and we made a good-faith effort to cancel.

We understand that mistakes can happen, and we’ve taken responsibility in the past when we’ve overlooked something. However, this situation feels different—more like a technicality being used in a way that is not transparent or customer-friendly.

We felt unheard, and frankly, the situation felt unreasonable. We’d caution others to be very careful with their policies.

We rented out our home on Furnished Finder to a wonderful tenant last summer. We had a very good impression of the company. The treatment I received today on the phone changed my mind.

I get a huge number of emails from the company. I happened to read it. “Your membership fee will recur soon." I went to the site and did what I thought I needed to do, which was go inactive.
Unfortunately, the recurrence was not "soon" but immediately. The same day I got the notice, it was renewed.

Calling customer service to get a refund was a waste of time. All the phone rep would do was repeat the fact that they wouldn't give me a refund. I was refused the chance to appeal. I wasn’t allowed to speak to a supervisor.

Use extreme caution when you use this service. Put a reminder in your calendar when the fee recurs. Do not expect support from corporate.

This is the worst website for temporary housing I have ever experienced. I messaged numerous landlord property owners who showed their listings as available for a one month rental. 90% did not respond at all. The only one who would actually communicate would not clarify what the process is for actually renting the place. When I filled out the request form anyway and sent it to him with a note he completely went AWOL. He can keep his damn place, I went over to Airbnb and easily rented a better house in five minutes and got instant communication without the fishiness of paying thousands of dollars to rent a house for a month from a unverified stranger on furnished finders. The whole process was a waste of 10 to 12 hours and I will never use this pathetic site again. I can’t imagine going through some kind of screening process and filling out some kind of bogus lease with some unvetted unprofessional individual who is free to commit fraud. Pay a deposit and cleaning fee on top of this pathetic attitude?

This Company Furnishfinder is a SCAM. You will not make money with them. They will automatically renew and will not refund even when you have never received 1 tenant for a whole year. I never agreed to automatic renewal. Very scamy. Google this company and go in Facebook groups, you will find allot of this same behavior. They have stolen from allot of owners who already are struggling. All the customer service agents are in another country. Contact your credit card and dispute the renewal charges that you did not consent to. I also know someone who had a tenant who is a scammer who came through furnished finder. He paid 1 month then stopped. She is 80. Furnished finder does not help with eviction. He has lived in her property over 6 months now because the courts are slow in Chicago. Beware of this fraudulent company and avoid them at all cost.

My Experience with Furnished Finders

I recently had to stay in furnished rentals long term. I found them on Furnished Finders. One was great. The second one, the landlord charged an undisclosed cleaning fee (after the fact with no documentation or proof = illegal according to Arizona statutes) and withheld my Deposit. It was only $150, but it's the principal, of course. I paid this landlord $6300 for three months in a crappy 2/1 apartment in a bad neighborhood! But that wasn't enough for them!

I reached out to FF, who placated me while doing nothing (they did reach out to the landlord allegedly). They eventually told me to take the landlord to court. Obviously I don't have the time.

Just a warning before you use or recommend FF as I did. I'll be sticking with Airbnb.

MISLEADING COMMUNICAITON
I have used Furnished Finder for several years and have recently decided t remove my home from the rental market. This coincided with the expiration of my subscription, which was good timing. I received MULTIPLE EMAILS from Furnished Finder stating that if I did not renew/pay my subscription would "expire." As any reasonable person would, I took this at face value and decided I would let my subscription expire. Several days later I was informed that my credit card was charged for renewal. I have appealed this with Furnished Finder and been denied. Their communication is FRAUDULENTLY MISLEADING AND DECEPTIVE.

BEWARE: If you don't realize you are on auto renew and they renew they will not reimburse you for any of it. It's only a good service if you do not also rent on VRBO or Airbnb as there's no way to accommodate these 2 week to months, bookings.

Worthless company that has a predatory no refund policy.

I would indicate zero stars if I could. This is junk pure and simple.

It's a landlord I found a problematic. I can't log on what I want to change my email address and I couldn't update anything. I just couldn't simply couldn't log on. I couldn't do any account validation or verification or changes every time I try to log on as a landlord to try to shove me into the tenant category and start a whole new Tennant process unfortunately, I deleted most of the messages I got they were forwarded to me and I couldn't logon to access them afterwards, which I thought would be very easy to do so I spent way more money for this service and they deserve. It's a poorly run. Manage administered AI Chatbot mess, vigorous hand gestures to these people. I hate them. I despise them. It's a giant poke in the eye, the way they treat people. I think a simple craigslist ad is better.

They come up with all sorts of excuses not to post negative reviews against the property because they will lose clients. So many terrible landlords on this platform. I encourage attorneys to look into the practice of this website and see if there is an option for a class action lawsuit.

As a landlord there is very little traffic on the site. They charged me $199 for a renewal, I know I didn't select. No one to talk to. No number to call. Stay away!

Guys be careful with this company. they are a fraud. they change card numbers to auto renew and they refuse to refund. they are fraud entity and their customer messages are all fake fraud customers. they are creating fraud customers pretending they have leads.

DON'T USE Furnished Finder. I'm a landlord looking for a tenant. There are not enough leads for the price paid and several leads were a scam. I reported them but received no help. I also asked about canceling the service since I was only getting scam leads but received a generic response saying they don't refund for any reason even if you are dissatisfied. Look for tenants elsewhere!

As a landlord, I wanted to see how my listing appeared to a prospective tenant. I entered the town, dates (which I knew were available in my calendar), and did not specify any other filters. The search results produced DID NOT include my property listing; at the end of the 'available properties' was a message to the effect that no other properties were available in the location/time period noted. This was the start of several email and phone calls with FF. Lots of excuses, none of which appeared to be legitimate. They finally said (third or fourth call?) that people don't want to see 'too many listings'. What? How do they decide which listing to show? Why the deceptive message about no other properties were available? They claimed I could "zoom in or out on the map" and that would bring up more listings. Zooming out did not, zooming in reduced the number of listings, but all were on the original list and did not include mine. Why would any landlord want to pay for a platform that arbitrarily excludes their listing when a prospective tenant does a search?

Furnished Finders Customer Service was horrible. They are just host the platform. thats it. Our landlord was a NIGHTMARE. She told us she lived 3 hrs away and we would have the two rooms we rented to ourselves. But she would show up unannounced and stay for DAYS and invite her friends over for day parties then complain about the power and water bill being high. Our lease also said the utilities were included, yet she tried to charge us for excessive use. We were both working and mainly there to sleep.

Michelle Cardona.
If there was ever a reason to stay with Furnished Finder, it’s her.
She listened to my issue. She understood it. She repeated it back to me so I knew we were aligned. Then she went and solved it. Calm, concise, no noise, no confusion. Just handled it.
She let me ask questions. She actually listened to the answers. And then she delivered exactly what I needed.
You should listen to that call. Seriously. That’s what great customer service sounds like. She was brilliant. 100% brilliant.
I ran a national mortgage call center for 20 years. Customer service was everything. I used to find my best people by calling other companies, and when I found someone great, I hired them away.
You’re lucky I’m not in that business anymore.
Because Michelle would already be working for me.

I contacted Furnished finder the day an auto renewal was charged. I asked for a refund as we no longer manage the property and they refused to refund the charge.
Now I had to call the credit card company to have the charge disputed. This is absolutely ridiculous. The charge was not authorized and no courtesy email was provided.
This company is going down hill extremely fast. There is no reason this company will last when companies like Zillow do not charge to advertise furnished.
< 14 hours of the charge and they refuse to refund it. Disgraceful.
They even deleted the property but failed to issue the refund.
Come on furnished finder
Do better.