Furnisho Reviews 

487
TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more... See more

Company replied

Rated 1 out of 5 stars

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfi... See more

Company replied

Rated 4 out of 5 stars

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied. They weren't great commu... See more

Rated 3 out of 5 stars

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delive... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Sofa Store

Information provided by various external sources

Furnisho offer high quality furniture, at the most competitive prices you'll find online. If you're looking for beds, sofas or designer chairs, look no further.


Contact info

3.0

Average

TrustScore 3 out of 5

487 reviews

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3.0

All reviews

(487)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic

Barcelona chair received and top quality stuff. Reliable delivery and took straight to the room.

Great job guys!!!

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Value for money and very fast delivery.

I purchased two massage chairs and received them in express time, I had a slight issue which was resolved immediately. My sister was impressed with the massage she received from the chair and has placed her own order for one. When I have a need for furniture again, I will visit Furnisho's website to see if they have what I require before looking elsewhere for sure.

March 21, 2014
Unprompted review
Rated 5 out of 5 stars

Very Satisfied Customer

I ordered a white dining table. It was on a next day delivery basis. The table was delivered just after lunch the following day by Courier.
Unfortunately the table was damaged. I contacted the Company who offered a replacement but later discovered we had bought the last one - next stock to be rec., by them could be 6/8 weeks. We were asked to provide photo's of the damage so the Company could decide how to proceed. After photo s were sent - they offered a full refund which we recieved the next working day. Customer service was superb especially the person we dealt with via phone and email ( Andy) Very pleased with the attention to our case.

March 20, 2014
Unprompted review
Rated 2 out of 5 stars

Would like to put positive but Can't.

I made shopping by Furnisho because of delivery offer. I choose sofa bed and coffee table. I got information that items are dispatched and delivery will be at Monday.
I'm working till late hours so i ask my sis to stay at home at pick up delivery.
Sofa arrived but no signs of table (ive paid both). Called to 084... number which is extra rate and get informations that someone call me back in few minutes. Didnt get any call... I requested for cashback by mail. No answer.. I emailed one more time for cashback and then i got my money back (for table of course). Too much problems with delivery and had also cash frozen for one week.

March 19, 2014
Unprompted review
Furnisho logo

Reply from Furnisho

Hi Marcin,

Thank you for your feedback. I can see your sofa bed was delivered on time however the coffee table did not pass through our quality control process before dispatch and a refund was issued within 24 hours of your request.

We place emphasis on identifying any problems before dispatching goods, to prevent causing our customers any inconvenience. I do apologise for any inconvenience you may have experienced.

Should you require any further assistance please do not hesitate to contact me on 0845 686 1414

Regards
Andy

Rated 5 out of 5 stars

Everything was perfect!

The chairs are beautiful and the delivery to Germany was very quickly too.
Although the little plastic feet were missing, Andy was very helpful to send them in a few days.

March 19, 2014
Unprompted review
Rated 5 out of 5 stars

Well chuffed!

Really chuffed with my design classic style chair! Very simple and easy to assemble. And the delivery was so speedy, my order arrived within 48 hours. Thoroughly recommended.

March 17, 2014
Unprompted review
Rated 4 out of 5 stars

Almost the full package

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more hassle and the addition of a courier charge. Surely it wouldn't be to onerous an undertaking to stock a basic range of trims, ie; internal / external corners, edge trims ect.

Andy W

March 17, 2014
Unprompted review
Furnisho logo

Reply from Furnisho

Hi Andy,

Thank you for your feedback. We are in the process of stocking trims and other parts to go with our PVC cladding range.

Thank you for shopping at Furnisho.

Regards
Andy

Rated 1 out of 5 stars

disappointed

we had to order our 7 chairs twice and now we got the chairs but the feets ar the wrong ones! very very disappointed

March 15, 2014
Unprompted review
Furnisho logo

Reply from Furnisho

Hi Elina,

Thank you for your feedback. I am sorry to hear this. I've escalated this to a member of management to contact you with a solution. Rest assured we aim to achieve 100% customer satisfaction. Apologies for any inconvenience you may have experienced.

Regards
Andy

Rated 5 out of 5 stars

Excellent experience !

I was a bit nervous to ordering chairs I've never seen online, but in the end, the pictures were very good and accurate, the information details as well, and the shipment came very quickly ! It was well packaged, nothing got damaged, and I'm extremely pleased with the quality of the chairs ! Replicas but they do look like the original Eames !

March 13, 2014
Unprompted review
Rated 1 out of 5 stars

still waiting!!

Ordered a dining table a week ago, received two sets of legs two days later, but no table top. Emails I sent to only receive no replies...still waiting! Thinking of cancelling my order from them.

March 12, 2014
Unprompted review
Furnisho logo

Reply from Furnisho

Hi Amanda,

Thank you for your feedback. I apologise for the difficulties you've been facing, unfortunately our courier has let us down on a number of occasions with your order. I understand a member of our team is in the process of resolving this matter for you.

Regards
Andy

Rated 5 out of 5 stars

Brilliant quality and service

I bought 10 Eames style chairs in two different colour ways but had a problem getting the full discount on the website. I phoned up and spoke to someone who immediately sorted the order out for me (they are already in the process of sorting the website out). Really hassle free. I was able to decide exactly when I would like the items delivered, in fact I was offered the next day. The chairs arrived the next day, were easy to assemble and the quality was brilliant. Couldn't fault them and will definitely order from them again.

March 12, 2014
Unprompted review
Rated 5 out of 5 stars

Simple purchase

Bought Barcelona chair in red leather - was a little confused by the order page which was described as pre order and suggested 6-8 weeks wait for the item but having received order confirmation, delivery tracking info followed and the chair was delivered within a week. Chair is great quality and was well packed. Very satisfied with purchase and would recommend. Thanks

March 11, 2014
Unprompted review

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