Furnisho Reviews 

487
TrustScore 3 out of 5

3.0

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Rated 4 out of 5 stars

Good value product and decent quality, only draw back is that Furnisho do not stock the trims for the cladding panels which means having to look else where for the trims which inevitably means more... See more

Company replied

Rated 1 out of 5 stars

quality of item is very very low, some of the items had heavy black writing on them and chunks out of the draweres, took 3 of us 6 hours to put this awful item together only to find that it was unfi... See more

Company replied

Rated 4 out of 5 stars

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied. They weren't great commu... See more

Rated 3 out of 5 stars

Website was easy to use, was kept informed by e-mail at every stage. Even arrived a week and a half earlier then expected. Only problem was item has a few chips in and also a mark on the chair. Delive... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Living Room Furniture Store
  4. Sofa Store

Information provided by various external sources

Furnisho offer high quality furniture, at the most competitive prices you'll find online. If you're looking for beds, sofas or designer chairs, look no further.


Contact info

3.0

Average

TrustScore 3 out of 5

487 reviews

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3.0

All reviews

(487)

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Rated 5 out of 5 stars

Good old fashioned customer service

I had a small fault with a chair. I was impressed with the efficiency of their after sales service. It was a pleasure to have dealings with this Company, and would not hesitate in recommending them

September 27, 2013
Unprompted review
Rated 5 out of 5 stars

WOW - really great finish

Just the look we were after - these stools have the WOW factor!
Thank you for a fast delivery and excellent communications!

September 25, 2013
Unprompted review
Rated 4 out of 5 stars

Great Value Real Leather Chairs

The two scrolled leather dining chairs that we purchased from Furnisho are excellent and represent excellent value for money for the quality of chair that they supplied.
They weren't great communicators. We heard nothing from placing the order until a flurry of emails the day before they were delivered.
Overall we are very pleased with the chairs and would recommend Furnisho.

September 24, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic shopping experience

I was looking for a small oak sideboard and the one I wanted was the same price everywhere I looked....except on FURNISHO. It wasnt much cheaper, and as I had never heard of them before I was a bit dubious, but I did order.
I didn't have to worry. I was given a delivery date and a 3 hour time slot immediately. The van driver phoned when he was 20 mins away and he was friendly and helpful. What a change from having to sit in all day waiting for a delivery!.

September 21, 2013
Unprompted review
Rated 5 out of 5 stars

Great Value, good service.

Bought 8 chairs which were excellent value, and appeared well made. Unfortunately the manufacturer boxed the wrong items and they had a scroll detail we didn't want. Furnisho immediately organised refund and pickup. Very happy.

September 17, 2013
Unprompted review
Rated 5 out of 5 stars

Worth every penny

We liked our leather dinning chairs so much purchased four for my daughters birthday present she to was thrilled with them

September 13, 2013
Unprompted review
Rated 5 out of 5 stars

Efficient service, amazing product!

I bought the Eames RAR chair from Furnisho. I was a little weary seen as the price seemed to good to be true, even for a replica.
I was able to pay securley through PayPal and instantly revieved email confirmation of my order, and a text shortly after, allowing me to continuously track my product from their warehouse to my door. A delivery slot of one hour was given to me and as promised the product turned up within that hour. Overall the whole process from order to delivery took less than 24hrs!!
The chair came dismantled and, despite there being no instructions, it was very easy to put together, with all tools necessary provided.
The product is of great quality and surpasses what I expected! I would, and intend to, use Furnisho again! 10/10!! Thank you!

September 12, 2013
Unprompted review
Rated 3 out of 5 stars

Slightly disappointed - but at the end of the day you get what you pay for

Excellent service was here within 24hrs. Slightly disappointed when unpacking to find a lot of marks on the base of the stool. Quite firm not as soft as I was expecting but working.

September 9, 2013
Unprompted review
Furnisho logo

Reply from Furnisho

Good morning Dina,

Thank you for your feedback. I am sorry to hear you are unhappy with the item you purchased. A member of our team will contact you shortly to discuss a suitable solution, rest assured we aim to achieve 100% customer satisfaction.

Rated 1 out of 5 stars

Terrible delivery service

I bought a three seater sofa bed which was very stylish and I was happy with the product. The purchase was for a property that I'd rented out and the tenants had not yet moved into. The delivery company refused to give me any approx time all they would agree to was between 8.00 and 6.00! As you can imagine there are not many people that have a entire day to wate sitting in an empty appartment. Even after I requested I would pay more I still could not get anyone to agree to the driver calling me on my mobile an hour or so before they arrive..... I then suggested I cancel the order as the whole process was becoming a total pain and was told I would have to pay £55.00 for the pleasure... Not very impressed.... Sort out your delivery/customer service and general don't really care attitude

September 6, 2013
Unprompted review
Rated 5 out of 5 stars

Perfect

Super fast delivery to Germany (4 days) and good quality !

September 6, 2013
Unprompted review

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