Furniture Village - Bristol Reviews 

2,368
TrustScore 4.5 out of 5

4.6

Lysander Road, Cribbs Causeway, BS10 7TX Bristol, GB


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Rated 5 out of 5 stars

Just had our furniture delivered by Anton & Matt from Bristol. Can only say it was a totally refreshing change to get such good old fashioned customer service ! They arrived on time, were polite an... See more

Rated 5 out of 5 stars

We had a fantastic experience with James at Furniture Village. This was our first stop while sofa shopping, and from the moment we arrived, James was warm, welcoming and genuinely helpful without... See more

Rated 5 out of 5 stars

The salesman in the shop was very helpful and understood our needs. He explained options to us. When something went wrong with our delivery, the guys were very helpful and sorted it our promptly

Rated 5 out of 5 stars

First visit to view lounge furniture & dining room. After looking at loads of different dining tables & chairs we decided on one, took a while as there’s plenty of choices. Went downstairs to check ou... See more


Company details


Contact info

  • Lysander Road, Cribbs Causeway, BS10 7TX, Bristol, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,368)

65,009 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb delivery and installation…

Superb delivery and installation service from the Bristol team by Sian and Kyle. Very professional in every way. The sofa is exceptional and arrived all wrapped up in large boxes, which the team quickly put together.
An excellent service and would definitely recommend both Furniture Village and their delivery team.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, all staff were pleasant to deal with and we never felt any pressure to purchase our product. Coffee and biscuits were offered while we dealt with our order which was nice touch. Delivery was quite long but that was because the piece we chose had to come from Italy but this was all explained and the Delivery arrived as we had been told. Well done.

January 3, 2026
Unprompted review
Rated 5 out of 5 stars

We bought two bar stools

We bought two bar stools. The quality is very good. We spent a lot of time in the showroom mulling over two stools. The sales person was very helpful and patient.
After purchase the stools were available for collection two days later. The warehouse staff were very friendly.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

No pressure and lots of choice

From the moment we stepped into the shop and were welcomed we felt relaxed. As we had driven from Swansea, the member of staff was very thoughtful and told us where the toilet facilities were, the tea/coffee machine and even gave us some cookies. It was nice not to be pressurised and we could look at leisure, but he was always available when we needed him. I am so sorry I didn't catch his name. I would definitely recommend Furniture Village fir choice and value for money. Fingers crossed I don't get any problems when it comes to the delivery. 🙌

May 10, 2026
Rated 4 out of 5 stars

Nice welcome

Nice welcome, with free coffee and biscuits, weren't hassled in any way and the salesman was very helpful when we needed advice

May 12, 2026
Rated 5 out of 5 stars

5 star service & furniture 😍

From the moment we placed our order for the dining table, sofa, and wardrobe through to delivery, Steve Laws at Furniture Village (Bristol Cribbs Causeway) has been absolutely fantastic. His customer service was exceptional — friendly, knowledgeable, and professional throughout.

We absolutely love our furniture from Furniture Village and will definitely shop there again. Excellent quality and great value for money — some of the best on the market.

May 12, 2026
Rated 3 out of 5 stars

I didn't like the attitude of the…

I didn't like the attitude of the person im trying to say we paid alot of moneybon the perino furniture and seats gone baggy which were disgusted with and reclining ain't leveling up ...im sorry but attitude if the jib worths dont do it

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

We bought our sofas from Furniture…

We bought our sofas from Furniture Village and the service was excellent from start to finish.

Dave and Joe delivered it and kept us updated with timings etc. They assembled everything with minimal fuss.

👌 Superb ⭐️⭐️⭐️⭐️⭐️

May 9, 2026
Unprompted review

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