Furniture Village - Chester Reviews 

Callum and team on site who were amazing. Distracted children to have the important convesations and provided segacious advice on the furniture we brought from them.

Callum was amazing and friendly.

Very friendly staff felt at ease in the shop, Wil was very professional and took us through the steps in a manner we could understand we were so in pressed we ended up making two purchases.

Terry was a big help with us today, and was very patient with us.

Absolutely spot on. The lady who dealt with us was lovely and really helpful in every aspect.

Thank you so much.

Polite welcoming no pressure to buy what we didn’t want
Manager was not like any manager I’d worked for and Callum our sales advisor was patient and explained all the process of the sale
The added bonus was the ice cream that was available go for the hot chocolate is gorgeous and fresh cookies we were set for the day x

Terry was very kind and helpfull with buying our sofas,and gave us a explain about how to protect it with the time.Definitely gonna come here again.

It was really a great experience,,as we were very well informed about the sofa sizes and Varieties and the one is gonna match to our living room space.Terry was very helpful with describing everything to us.Definitely recommend.

Excellent customer service, support/advice whilst choosing the furniture in store and communication whilst arranging delivery. Delivery within the time frame confirmed at purchase. Delivery process really smooth and delivery company were excellent, care taken when putting the furniture together and all packaging removed.

Our chair was delivered on the day promised, also we were kept informed of the delivery time, the guys who delivered and assembled the chair were polite and tidy.

Helen Conduct is excellent. She really helped us with the different options, to ensure we ended up with the correct product design for our space. We only hope that the manufacturing and installation teams are equally as good and the final product should be perfect. We are excited for when the new sofas arrive.

Really impressed with the customer service. Debbie Jeffs was extremely helpful, friendly and professional today when we purchased our dining room table. Looking forward to receiving our purchase, thanks again!

I knew what I want andI always seem to get good services from F village . Tony helped me to get the correct items and explained the waiting times etc. Your Salesman are always cheerful . There was no rush . I was not pressured to go for another item .Very happy customer

Terry was very helpful, cheers

Great service from Terry, Chester.
Efficient but knowledgeable and helpful in choosing the sofa and colour etc.
Would recommend and come here again.

Kept me notified re delivery. Delivery drivers helpful, friendly & efficient

We had a great experience

I place an order paid was rang for balance as goods were been delivered then became sold out change order wait again but not really happy with goods and still not recived a refund or Criedit from the the order Lyn goddatd

They could improve the delivery time, I had to wait 16 weeks for delivery of my new recliner chair which I think is far to long

Great service delivered on time a chairs put together

Went in to search for a wardrobe for a gentleman I support. The process is long as there are many stages before being able to order. I dealt with a chap called Callum and he was fantastic, I was there ages and changed my mind on which wardrobe about 3 times but nothing was too much bother 😁