I went looking for beds. Furniture Village has a wide range of beds for sale with plenty of options. Paul, who I ordered the bed through, was excellent, he was very friendly, knowledgeable and patient... See more
Location
Switch locationDeva Retail Centre, Stendall Road, CH1 4LU Chester, GB
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See what reviewers are saying
Absolutely fantastic experience at furniture village Chester store this evening. Terry was fantastic, and gave us so much of his time and advice. He was extremely helpful and went over everything we n... See more
We're looking for a dining room suit and lounge chairs. We were served by Helen at Chester. Very helpful indeed giving good suggestions and design ideas. Showed courtesy and patience as we looked at... See more
The staff were fantastic and very helpful without any sale pressure. We delt with Callum who was excellent, extremely efficient and friendly. The manager was also really good too , allowing us into th... See more
Company details
Contact info
Deva Retail Centre, Stendall Road, CH1 4LU, Chester, United Kingdom
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Worth visiting here
Looked around at our own pace. No pushy sales person. When we wanted advice it was very informative.
Happy with all aspects of my order
Happy with all aspects of my order, from the easy and efficient ordering in store, to delivery. Slight issue on delivery and all resolved quickly. Very proactive customer care team.
Terry was very helpful!
Terry was very helpful during my visit to the store today. He was patient and knowledgeable about the sofas and various features and options for each.
Excellent customer service
Paul Brodie was excellent, really helpful and patient.
Helen was amazing and so helpful in…
Helen was amazing and so helpful in meeting our delivery timing needs and totally understanding our situation
Paul was great
Paul was great! Gave us lots of info without being intrusive or pushy!
Arrived well within specified time…
Arrived well within specified time slot. Polite, friendly and quick delivery team. Thanks
Debbie Jeff’s was very helpful and did…
Debbie Jeff’s was very helpful and did not try to push us into buying. She was lovely to deal with . Excellent service
To be honest we did it ourselves … no…
To be honest we did it ourselves … no sales talk involved but sorting out finance which was cash guy was helpful
Professional, polite, friendly and helpful staff
The salesman was extremely helpful
The salesman was extremely helpful, moving chairs and benches around different tables to help us make our decision, i think his name was Terry, he said take all the time you need and we we have placed our order, very pleased with him he wasn't very pushy at all, would highly recommend Furniture village, Mr Jones from Runcorn
We always come back to furniture…
We always come back to furniture village . Not pushy, best choice, very knowledgeable and always excellent quality . We were served by Terry and he made everything very quick and easy too .
Helpful staff, good selection of stock
Helpful staff, good selection of stock, easy purchase experience… Long lead-in times.
Overall good.
Great Service.
No hard sell. The advisor was friendly without being pushy. He helped the process by helping with our room measurements. Ordering was straightforward.
Great. Went looking for beds
I went looking for beds. Furniture Village has a wide range of beds for sale with plenty of options. Paul, who I ordered the bed through, was excellent, he was very friendly, knowledgeable and patient. When placing the order, he even persuaded us with a bag of the very tasty furniture village cookies! Thanks very much, will definitely be using furniture village again!
Great customer service
Great customer service. Genuinely good prices.
Greeted always straight away.
Greeted almost straight away. All questions answered. Offered coffee and cookies while we discussed between two sofas. Then order was very straight forward, quick easier and explained well. Can't wait for the sofa to arrive.
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