Steve the sales consultant was really helpful from the start. He explained about the different qualities of leather and all the advantages and disadvantages of them, which helped us to make a choice... See more
Location
Switch locationDeva Retail Centre, Stendall Road, CH1 4LU Chester, GB
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See what reviewers are saying
We were treated very well and everything was explained to us very clearly on the combination of the srandard sofa, chair and power chair. We also took out a care package and again how to look after... See more
Absolutely fantastic experience at furniture village Chester store this evening. Terry was fantastic, and gave us so much of his time and advice. He was extremely helpful and went over everything we n... See more
I went looking for beds. Furniture Village has a wide range of beds for sale with plenty of options. Paul, who I ordered the bed through, was excellent, he was very friendly, knowledgeable and patient... See more
Company details
Contact info
Deva Retail Centre, Stendall Road, CH1 4LU, Chester, United Kingdom
4.8
Excellent
2K reviews
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Great Service
Really nice staff, very helpful. Explained all our options and quickly completed the sale
August 31, 2026
Great time we spent
Great time we spent.
Very good customer care service
August 30, 2026
Unprompted review
Callum was great he really made our…
Callum was great he really made our visit to the store worth while. He was helpful and was very patient as we wasn't sure what we wanted. This lad definitely needs a rise or some. Thanks Callum
August 31, 2026
Unprompted review
Worth visiting here
Looked around at our own pace. No pushy sales person. When we wanted advice it was very informative.
August 25, 2026
Happy with all aspects of my order
Happy with all aspects of my order, from the easy and efficient ordering in store, to delivery. Slight issue on delivery and all resolved quickly. Very proactive customer care team.
August 22, 2026
Unprompted review
Terry was very helpful!
Terry was very helpful during my visit to the store today. He was patient and knowledgeable about the sofas and various features and options for each.
August 31, 2026
Unprompted review
Excellent customer service
Paul Brodie was excellent, really helpful and patient.
August 30, 2026
Unprompted review
Helen was amazing and so helpful in…
Helen was amazing and so helpful in meeting our delivery timing needs and totally understanding our situation
August 30, 2026
Unprompted review
Paul was great
Paul was great! Gave us lots of info without being intrusive or pushy!
August 29, 2026
Arrived well within specified time…
Arrived well within specified time slot. Polite, friendly and quick delivery team. Thanks
August 28, 2026
Debbie Jeff’s was very helpful and did…
Debbie Jeff’s was very helpful and did not try to push us into buying. She was lovely to deal with . Excellent service
August 28, 2026
Unprompted review
To be honest we did it ourselves … no…
To be honest we did it ourselves … no sales talk involved but sorting out finance which was cash guy was helpful
August 25, 2026
Unprompted review
Professional, polite, friendly and helpful staff
August 26, 2026
Unprompted review
The salesman was extremely helpful
The salesman was extremely helpful, moving chairs and benches around different tables to help us make our decision, i think his name was Terry, he said take all the time you need and we we have placed our order, very pleased with him he wasn't very pushy at all, would highly recommend Furniture village, Mr Jones from Runcorn
August 26, 2026
Unprompted review
We always come back to furniture…
We always come back to furniture village . Not pushy, best choice, very knowledgeable and always excellent quality . We were served by Terry and he made everything very quick and easy too .
August 26, 2026
Unprompted review
Helpful staff, good selection of stock
Helpful staff, good selection of stock, easy purchase experience… Long lead-in times.
Overall good.
August 25, 2026
Great Service.
No hard sell. The advisor was friendly without being pushy. He helped the process by helping with our room measurements. Ordering was straightforward.
July 29, 2026
Unprompted review
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