We were made to feel very welcome the moment we walked in to the store but we did not feel pressured. Every member of staff that we saw acknowledged us and checked if we needed any assistance. Andr... See more
Location
Switch locationLondon Road, County Oak Retail Park, RH11 7XN Crawley, England, GB
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Salesman was very helpful, without being pushy, which is good. Very good range of dining furniture. Were able to view at our leisure, although salesman was on hand if required. We are looking forward... See more
We needed a new king size bed and our choice was to return to Furniture Village as we purchased dining room furniture from them two years ago. On that occasion we were given a very professional and f... See more
Customer service was very good, Sian was not pushy and gave us time to make an informed decision. Considering Sian is relatively new to furniture sales her product knowledge was good and what she di... See more
Company details
Contact info
London Road, County Oak Retail Park, RH11 7XN, Crawley, England, United Kingdom
- 01293 699 600
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Andrew was extremely helpful and made…
Andrew was extremely helpful and made the whole buying process very smooth. Would highly recommend
A good experience with a member of…
A good experience with a member of staff that made the purchase very easy to go through.
Knowledgeable and helpful
A member of staff at the Crawley branch helped my dad and I to make the furniture buying process quick and easy.
Jason was very helpful and…
Jason was very helpful and knowledgeable without being pushy
We went to buy a dining table
We went to buy a dining table with chairs to furniture village Crawley and from the very first minute we entered, we are warmly welcomed by everyone and Andrew Twigg, one of the Sales Consultant helped us to purchase the items for our best interest and arranged everything smoothly and efficiently till the end. Really satisfying☺️
Excellent sales manager no pressure…
Excellent sales manager no pressure sale at all.
Spent a lot of time going over our requirements etc really pleased with the whole process.
Good range of beds and excellent…
Good range of beds and excellent customer service. Izabela had great product knowledge and put up with my dithering so well! This was my 3rd visit and purchased today.
Sofa shopping
Great selection of sofa’s & great prices too!
Sian was very helpful, super knowledgeable & nothing was too much trouble. Even took the time to make us complimentary hot drinks.
A nice experience.
Really nice delivery men, Andy and Lucas. They are a credit to the company.
Excellent experience with a very…
Excellent experience with a very knowledgeable and friendly gentleman Andrew Twigg.
Helpful staff.
Very happy
From visiting the store, choosing my sofa, ordering process, updates and delivery were all perfect. Tom and Colin the delivery guys were respectful of my house and assembled my sofa well and made sure it looked perfect,
Very lovely salesman not too pushy at…
Very lovely salesman not too pushy at all. He explained everything we needed to know perfectly. Very well presented and made the process very easy.
Dean was really helpful
Dean was really helpful, after initial introduction and explaining the differences in the furniture, left us to wander at our leisure until we were ready. Never felt pressured at any time, most relaxed purchase we’ve made.-
Excellent customer service from Matthew.
Excellent customer service from Matthew.
Jason Body was excellent
Jason Body was excellent. Professional and explained everything really well ..
Our Furniture Village experience
Our sales consultant, Matthew Seymour, was excellent. He was very knowledgable and gave us good advice. He was the ultimate professional, not a pushy salesman, he was friendly and very patient. We have just moved into a new house and Matthew looked at the floor plan and suggested ways in which we could plan the furniture layout which was immensely helpful. Nothing was too much trouble and he, and his colleague, provided coffee and cookies which was very welcome. We would have no hesitation in recommending Furniture Village the whole experience was a delight and Matthew, in particular, is a credit to the company.
Sian Lewis was so great
Sian Lewis was so personable, made our browsing with potential to buy experience great. No off putting hard sell just enthusiasm to get us what we wanted & need. Five star service. Katherine & Steve
Great experience very happy
Andrew the sales rep at Crawley was very helpful and informative answered all our questions excellent salesman very happy with delivery polite and helpful delivery men... Would recommend furniture village👍
Very impressed.
A pleasant experience. Store was well laid out and the sales lady, Siân, was super to deal with, very knowledgeable, and not pushy. I was impressed, and she's an asset to the company.
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