Furniture Village - Farnborough Reviews 

We went to buy a new mattress, the selection was great, the staff were very helpful and demonstrated great knowledge of the products.

Special thanks to Chris and Mark at Farnborough, looking forward to a great night's sleep.

The young man was very helpful ,not at all pushy and explained everything in detail Excellent

Team was absolutely amazing, did a great job with going through different options. Very happy and will definitely be returning for more.

Purchased some Earth chairs from FV some years ago. Unfortunately the covers of both chairs have started to peel. Structurally the chairs are sound, but FV don't sell replacement covers. They could only offer to sell two new chairs at not much of a discount. Be careful if you expect to be able to keep their furniture for any reasonable length of time!

I called Furniture Village regarding an issue with a new sofa. It doesn't appear to have been set up correctly. Mariyah requested that I sent photos, along with answers to questions she provided, yet, after a week, I have received no response.

Update: A technician came out to look at the sofa on 17 March. Castelan got in touch on 24 April to say that the part would be delivered on 6 July. I emailed them straight back and asked for a replacement sofa instead (just in case there were further issues or delays). They placed the order on 11 May!

Chris bottom the salesman was brilliant , no pressure sale and had the time to talk options through .

Derek was really helpful, showed us all of our options based on some very specific requirements.
He explained all the details of our purchase very clearly and was a joy to deal with.
Great service.

Chris was really helpful and lovely, not pushy at all, would definitely recommend and buy from again.

The salesman we dealt with, Derek, was knowledgeable, informative, and helpful without being too pushy.

FV also happened to have the sofa that best met our requirements.

Staff are friendly and welcoming, with pleasant atmosphere Syan was amazing with her role she knows to deal with customers in a calm, friendly and caring way, good communication skill. Though customer are there only to observe and check the product Syan has a great personality to change our views and will influence to buy the products, keep up the good work!!!!

Very helpful staff. We didn't feel pushed into making a decision. Everything was explained to us very carefully. All aspects of the order were shown to us as the process was going through.
Excellent service from both Boroka and Hakan

Very friendly service at the Farnborough, great range of sofas.

Great service from Derek - very helpful & knowledgeable, no pressure.

Shop assistant asked what we were looking for. Guided us to appropriate area and left us to browse until we needed help. He was obliging approachable and knowledgeable without being pushy

Excellent service from Boroka Sebesi.

Lovely service give the lady loves cats like me
Credit to the store

Good selection. Helpful consultant. Easy transaction.

Derek was great help and very considerate. Nice not to be pressured and left to make our own decisions.

Just wanted to mention Chris Duncan at the Farnborough branch for patiently showing us numerous dining tables and sideboards. He was extremely thorough and helpful. We did go with a Furniture Village sideboard after much looking and this was down to his help.

We purchased a large framed cherry tree picture.
Our sales consultant was Hakan.
He was the same sales consultant that sold us a 3 seater sofa, snuggle chair and foot stool a month ago.
Hakan is friendly professional and has warmth towards his customers. He chatted freely with us and showed genuine interest in getting to know us. I would highly recommend Furniture Store Farnborough. The manager is always open to a bit of discount if you ask nicely too!

Derek who served us was very personable and also knowledgeable about the furniture we purchased. He was able to answer all our questions which helped us to make our decision without any pressure. The whole experience was very pleasant and we came away very happy with our purchase.