Furniture Village - Farnborough Reviews 

1,792
TrustScore 5 out of 5

4.8

Solartron Retail Park, Solartron Road, GU14 7QJ Farnborough, GB


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Rated 5 out of 5 stars

I vist the store on a regular basis, the staff are really help ful,attentive ,I am in the process of moving to a new bunglow ,definitely will be using the Peterborough branch . Haylee is extremely... See more

Rated 5 out of 5 stars

Boroka was very friendly, helpful and accommodating. There was a good choice and we bought 4 Augusta dining chairs in clay fabric which we are sure will go perfectly with our existing table. We also... See more

Rated 5 out of 5 stars

Ernest was very patient with us as we went in and out of the shop on 3/4 different occasions. When we finally went in to buy our new sofas Ernest was off due to his wife having a new baby but we were... See more

Rated 4 out of 5 stars

The shop was well set out and had a large range of stock. The staff were very friendly and knowledgeable about their pieces of furniture. Our visit was made very welcoming by Syan the sales person.... See more


Company details


Contact info

  • Solartron Retail Park, Solartron Road, GU14 7QJ, Farnborough, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(1,792)

65,009 reviews in the last 12 months

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Rated 4 out of 5 stars

Chris was excellent throughout our…

Chris was excellent throughout our visit. He took the time to explain the pros and cons of all the bed options clearly and helped us make an informed decision. Despite not feeling well himself, he gave his full effort and provided outstanding customer service. His knowledge, professionalism, and patience made the whole experience easy and enjoyable. We really appreciate his help and would highly recommend him.

June 27, 2026
Unprompted review
Rated 5 out of 5 stars

Disappointing experience quickly resolved

Had a problem with 2 pillows purchased a week ago. Was quickly contacted by Furniture Village and a resolution agreed. The manager in the Farnborough store was very helpful and the issue has now been sorted - thank you.

July 16, 2026
Unprompted review
Furniture Village - Farnborough logo

Reply from Furniture Village - Farnborough

Good Morning,

Thank you for your review. I am truly sorry to hear about your disappointing experience with the pillows and the service you received in-store. I would like to investigate this matter further for you. Please send a copy of your review, your full name, and address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Rated 5 out of 5 stars

Boroka is an asset!

Boroka was phenomenal on our visit, she was never pushy and let us lead on the purchase we were looking to make. Very thorough and a delight to make a purchase with!

July 19, 2026
Unprompted review
Rated 4 out of 5 stars

sold

My wife and I received prompt attention with direct answers to all our questions regarding the item we were interested in, supplied in a very pleasant manner.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Called in at Farnborough at 10am and bought a new chair. Excellent in store service from Kevin & lovely Don & mate arrived at 12 noon to deliver. Fantastic service!

July 15, 2026
Rated 4 out of 5 stars

Bed Selection Process.

The Process that helped us select a product was Excellent, Your operative Morne, was very helpful and Professional throughout our meeting.
The one thing I am disappointed with is my wife and I are left with the issue of disposing of our old bed, we are both in our 80's and heaving it around will not be easy.
other companies that I researched online, did have a bed disposal assistance.
If you had had this extra, I would have given you a 5 star review.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Chris was outstanding person

Chris was outstanding person, he helped us with all the inquiries and prices. Even my wife was very particular with her choices and the way she wanted the changes in the interior and the exterior of the wardrobe, Chris was more than patient with my wife and very accommodating. At the end we did purchase one table and 4 chairs and the wardrobe my wife wanted with the exact format and colour and design she wanted. I think Chris is a star. Thank you for all the help and especially the patience and a good customer service, like the old good days.

July 11, 2026
Rated 5 out of 5 stars

Great choice & Friendly Staff

Great variety of suites available & Chris was very pleasant & helpful, guiding my husband & I through the whole purchasing process.

I would definitely recommend Furniture Warehouse & would definitely use them again.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect, professional service, Boroka explain everything clearly, very nice professional person.
Highly recommend

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

Excellent welcome

Excellent welcome - nice lamps display - bought one - went in to buy a mattress but understand they do not provide a service to collect the old one - no good for me

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent choice of sofas

Excellent choice of sofas. Boroka was brilliant at helping us find the right sofa for us. She was exceptionally patient and not pushy at all. We are very happy with our choice of sofa, thank you .

July 2, 2026

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