Furniture Village - FC Norwich Reviews 

1,793
TrustScore 5 out of 5

4.9

Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, Norfolk, GB


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Rated 5 out of 5 stars

Fantastic service from Dan and James! They delivered our new dining table and did a brilliant job constructing it for us. They were both friendly, professional and really careful throughout the whole... See more

Rated 5 out of 5 stars

The delivery men were friendly and polite. Installation was very quick, careful and well done. He explained how he was fixing the two sections together. Any questions I had he answered. Extremely help... See more

Rated 4 out of 5 stars

The delivery was great, Richard and Alex arrived within the allotted time. They put all protective covers down throughout. They were polite, professional and explained what they needed. They were c... See more

Rated 5 out of 5 stars

Have been to many furniture showrooms last one was furniture village lots of choices was really impressed.Dan came over to ask if we needed any assistance,well he was so helpful,polite and very obligi... See more


Company details


Contact info

  • Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Norfolk, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,793)

65,009 reviews in the last 12 months

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Rated 5 out of 5 stars

My table arrived earlier than expected…

My table arrived earlier than expected and within the given delivery window on the day. Assembly was quick and Richard and Dan were friendly and efficient. My dogs loved them so were sad to see them go! Good service and worth paying for the assembly!

August 21, 2026
Unprompted review
Rated 5 out of 5 stars

Richard and Andy were friendly and…

Richard and Andy were friendly and professional. They were funny and worked well as a team together. You can tell they enjoy working together. The sofa was set up promptly and all rubbish was taken away after

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from delivery team

Richard and Andy had a puncture on the way so we’re going to be very late. However they kept us informed of progress and when they arrived they had already assembled the chairs and managed to carry a heavy table down some narrow twisty stairs without any damage.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Polite

Polite, on time, good communication.
Asked for a cuppa! I found a mark on the bed headboard and the chap quickly got the correct brushing tool to remove it, it was just the packaging dust! Pleased with the quick service.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Table opening issue. The table will not open maybe…

The table will not open maybe transition secured!

August 12, 2026
Unprompted review
Furniture Village - FC Norwich logo

Reply from Furniture Village - FC Norwich

Good Morning, I am so sorry to hear about the issue you are experiencing with your dining table. This is certainly something I would like to help you with. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

sofa delivery

They were here in the time frame we were given, very quick and professional at delivery and putting the furniture together.

August 12, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Arrived on time, friendly and very efficient in installing my new bed. Cleared up after themselves and explained the operation of the ottoman lift system.
Would recommend 👌

August 8, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and professional service

Richard and Darren were both professional, friendly and constructed the furniture well. They left the appropriate documents and we were extremely pleased with what they did. They explained the workings as well. Friendly and efficient- thankyou

August 6, 2026
Unprompted review

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