Furniture Village - FC Norwich Reviews 

1,794
TrustScore 5 out of 5

4.9

Sprowston Retail Park, Salhouse Road, NR7 9AZ Norwich, Norfolk, GB


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Rated 5 out of 5 stars

Fantastic service from Dan and James! They delivered our new dining table and did a brilliant job constructing it for us. They were both friendly, professional and really careful throughout the whole... See more

Rated 5 out of 5 stars

The delivery men were friendly and polite. Installation was very quick, careful and well done. He explained how he was fixing the two sections together. Any questions I had he answered. Extremely help... See more

Rated 4 out of 5 stars

The delivery was great, Richard and Alex arrived within the allotted time. They put all protective covers down throughout. They were polite, professional and explained what they needed. They were c... See more

Rated 5 out of 5 stars

Have been to many furniture showrooms last one was furniture village lots of choices was really impressed.Dan came over to ask if we needed any assistance,well he was so helpful,polite and very obligi... See more


Company details


Contact info

  • Sprowston Retail Park, Salhouse Road, NR7 9AZ, Norwich, Norfolk, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(1,794)

65,147 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service from Richard and Alex ⭐️

Our home delivery specialists Richard and Alex were brilliant from start to finish. They arrived on time, kept us updated with their ETA, and were really friendly and professional throughout. They assembled our Moreno corner sofa so quickly, and everything was done with great care. Really happy with the service – thank you both!

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, on time and the whole process from delivering my sofa to assembling it is 5 star! Thank you for handling my lovely sofa with care!

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

There were no pushy sales people and we…

There were no pushy sales people and we were left to browse around on our own. Unlike another store where we were followed around the entire time we were in it!
The sales person was helpful and explained the difference options. This was at the beginning of May 2026.

The delivery guys James and Dan were great. They put the sofas exactly where we wanted them, they checked that everything worked and were respectful and polite.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

Richard & Darren (delivery team) are a…

Richard & Darren (delivery team) are a credit to Furniture Village. The delivery arrived on the day agreed and went without a hitch. We are over the moon with our new Chair and can’t thank the team enough!

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience at Norwich store

My visit to the store was very pleasant. I was allowed to look round after being greeted by Austin and receiving some initial help but there was no pressure selling. When I was ready to confirm my choice I was guided through the order process and advice give about care of order after delivery. Following my order I was always kept informed about progress. Delivery and set up by Richard and Darren was on time , friendly and efficient. My new sofa looks great.

July 10, 2026
Unprompted review

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